ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzatj_5.4.0.1/cfgserviceprovider.htm

50 lines
2.8 KiB
HTML

<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="dc.language" scheme="rfc1766" content="en-us" />
<!-- All rights reserved. Licensed Materials Property of IBM -->
<!-- US Government Users Restricted Rights -->
<!-- Use, duplication or disclosure restricted by -->
<!-- GSA ADP Schedule Contract with IBM Corp. -->
<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
<meta name="security" content="public" />
<meta name="Robots" content="index,follow"/>
<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
<title>Configure service provider information</title>
<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
<link rel="stylesheet" type="text/css" href="ic.css" />
</head>
<body>
<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
<a name="cfgserviceprovider"></a>
<h4 id="cfgserviceprovider">Configure service provider information</h4>
<p>Occasionally, you may need to contact a service provider directly, over
the telephone, for assistance. Complete the steps below to configure voice
contacts for service and support: </p>
<ol type="1">
<li>On the command line of the main menu, type <tt class="xph">WRKCNTINF</tt> and press
Enter. The Work with Support Contact Information dialog appears.</li>
<li>On the command line, type <span class="bold">6</span> (Work with
service providers), and press Enter.</li>
<li> Select option <span class="bold">2</span> to change the *IBMSRV
Control Point Entry, and press Enter. The Change Service Provider dialog appears.</li>
<li>If you are installing this server in the United States, type the following
on the Change Service Provider display:
<br />Hardware service: <span class="bold">1-800-426-7378</span>
<br />Software service: <span class="bold">1-800-237-5511</span>
<p>If you are not installing this server in the United
States, call your service representative for the service telephone numbers.</p></li>
<li>Press Enter.</li>
<li>Press <span class="bold">F3</span> (Exit) to return to the Work with
Support Contact Information dialog.</li></ol>
<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
</body>
</html>