ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzatj_5.4.0.1/cfgserviceprovider.htm

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<title>Configure service provider information</title>
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<a name="cfgserviceprovider"></a>
<h4 id="cfgserviceprovider">Configure service provider information</h4>
<p>Occasionally, you may need to contact a service provider directly, over
the telephone, for assistance. Complete the steps below to configure voice
contacts for service and support: </p>
<ol type="1">
<li>On the command line of the main menu, type <tt class="xph">WRKCNTINF</tt> and press
Enter. The Work with Support Contact Information dialog appears.</li>
<li>On the command line, type <span class="bold">6</span> (Work with
service providers), and press Enter.</li>
<li> Select option <span class="bold">2</span> to change the *IBMSRV
Control Point Entry, and press Enter. The Change Service Provider dialog appears.</li>
<li>If you are installing this server in the United States, type the following
on the Change Service Provider display:
<br />Hardware service: <span class="bold">1-800-426-7378</span>
<br />Software service: <span class="bold">1-800-237-5511</span>
<p>If you are not installing this server in the United
States, call your service representative for the service telephone numbers.</p></li>
<li>Press Enter.</li>
<li>Press <span class="bold">F3</span> (Exit) to return to the Work with
Support Contact Information dialog.</li></ol>
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