Troubleshoot remote control panel and virtual control panel problems

When setting up your initial connection you may encounter problems accessing your control panels.

• Remote control panel fails to start
  If your remote control panel fails to start, verify the following:
• Unable to use the mode function
  Verify that the authenticated connection has the correct privileges to use the mode function on a remote control panel.
• Authentication problems
  Two common authentication related problems and suggestions to correct the them.