If your remote control panel fails to start, verify the following:
- Verify that the cables are properly connected.
- Verify that the resources of the PC are free of address or interrupt request
(IRQ) conflicts. Operations Console uses addresses in the range of 192.168.0.0
to 192.168.0.255. If you run any software that makes your PC SOCKS-enabled,
check your SOCKS configuration and make sure that the entry is:
Direct
192.168.0.0 255.255.255.0
A SOCKS-enabled PC accesses the Internet through
a firewall, such as Microsoft® Proxy Client, Hummingbird® SOCKS
Client, or others.
- If you are connecting via a network, another reason the remote control
panel fails to start may be that either the user ID or service tools device
ID being used does not have permission to use the remote control panel.