80 lines
5.6 KiB
HTML
80 lines
5.6 KiB
HTML
<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html lang="en-us" xml:lang="en-us">
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<head>
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Work with distributed relational database users" />
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<meta name="abstract" content="Investigating a problem usually begins with the user. Users might not be getting the results they expect when running a program or they might get a message indicating a problem. Sometimes the best way to diagnose and solve a problem is to go through the procedure with a user." />
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<meta name="DC.subject" content="problem handling, working with users" />
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<meta name="keywords" content="problem handling, working with users" />
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<meta name="DC.Relation" scheme="URI" content="rbal1problem.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<title>Work with distributed relational database users</title>
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</head>
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<body id="rbal1wwu"><a name="rbal1wwu"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Work with distributed relational database users</h1>
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<div><p>Investigating a problem usually begins with the user. Users might
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not be getting the results they expect when running a program or they might
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get a message indicating a problem. Sometimes the best way to diagnose and
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solve a problem is to go through the procedure with a user.</p>
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<p>The Copy screen function allows you to do this either in real time with
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the user or in examining a file of the displays the user saw previously.</p>
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<p>You can also gather more information from Messages than just the line of
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text that appears at the bottom of a display. This topic collection discusses
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how you can copy displays being viewed by another user and how you can obtain
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more information about messages you or a user receives when doing distributed
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relational database work.</p>
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<p>In addition to programming problems, you might have problems with starting
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the program or connecting to the server when using Advanced Program-to-Program
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Communication (APPC) or TCP/IP.</p>
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</div>
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<div>
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<ul class="ullinks">
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<li class="ulchildlink"><strong><a href="rbal1sci.htm">Copy screen</a></strong><br />
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The <span class="cmdname">Start Copy Screen (STRCPYSCN)</span> command allows
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you to be signed on to your workstation and see the same displays being viewed
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by someone else at another workstation.</li>
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<li class="ulchildlink"><strong><a href="rbal1aspmsg1.htm">Messages</a></strong><br />
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The <span class="keyword">iSeries™ server</span> sends
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a variety of system messages that indicate conditions ranging from simple
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typing errors to problems with server devices or programs.</li>
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<li class="ulchildlink"><strong><a href="rbal1psrf.htm">Handle program start request failures for APPC</a></strong><br />
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When a program start request is received by an <span class="keyword">i5/OS™</span> subsystem
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on the application server (AS), the server attempts to start a job based on
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the information sent with the program start request. The application requester
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(AR) user's authority to the application server (AS), existence of the requested
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database, and many other items are checked.</li>
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<li class="ulchildlink"><strong><a href="rbal1reqfail.htm">Handle connection request failures for TCP/IP</a></strong><br />
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The main causes for failed connection requests at a Distributed
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Relational Database Architecture™ (DRDA<sup>®</sup>) server configured for TCP/IP use
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is that the DDM TCP/IP server is not started, an authorization error occurred,
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or the machine is not running.</li>
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</ul>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rbal1problem.htm" title="When a problem occurs accessing a distributed relational database, it is the job of the administrator to determine the nature of the problem and whether it is a problem with the application or a problem with the local or remote system.">Troubleshooting</a></div>
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</div>
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</div>
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</body>
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