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<h1 class="topictitle1">Problem handling for tape libraries</h1>
<div><p>This topic provides information for handling problems for certain
tape libraries.</p>
<div class="section"><p>The following are instructions for problem handling for the IBM<sup>®</sup> TotalStorage<sup>®</sup> Enterprise
Tape Library 3494.</p>
<p>Under typical operational conditions, the operator
does not use the library manager often. The software manages the 3494 from
requests sent from an iSeries™ server. For most purposes, the best function
to have active on the display of the library manager is the System Summary
window. The system summary gives you indications of the 3494 status, including
whether operator intervention is required in case of errors. If the Intervention
Required LED on the front operator panel is flashing, check the System Summary
window. If intervention is required, the Intervention field on the lower right
side of the display shows Required instead of None.</p>
<p>To check and respond
to errors, do the following:</p>
</div>
<ol><li class="stepexpand"><span>To check for errors and problems, click <span class="uicontrol">Commands</span> and
select the Operator Intervention command.</span> <p>Problems are likely
when a condition occurs from which the 3494 cannot recover on its own. Depending
on the type of error or exception condition experienced, some or all of the
3494 operations are suspended until the problem is corrected.</p>
</li>
<li class="stepexpand"><span>To respond to an error, select the condition from the list on the
Operator Intervention window and select the items.</span></li>
<li class="stepexpand"><span>Select <span class="uicontrol">OK</span> after the problem has been resolved
(often by manual intervention that may require you to open the front door
of the 3494).</span></li>
<li class="stepexpand"><span>Repeat these steps until all error conditions are resolved.</span></li>
</ol>
</div>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzam4troubleshoot.htm" title="These topics provide information for troubleshooting your tape resources.">Troubleshoot tape resources</a></div>
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