Problem handling for tape libraries

This topic provides information for handling problems for certain tape libraries.

The following are instructions for problem handling for the IBM^® TotalStorage^® Enterprise Tape Library 3494.

Under typical operational conditions, the operator does not use the library manager often. The software manages the 3494 from requests sent from an iSeries™ server. For most purposes, the best function to have active on the display of the library manager is the System Summary window. The system summary gives you indications of the 3494 status, including whether operator intervention is required in case of errors. If the Intervention Required LED on the front operator panel is flashing, check the System Summary window. If intervention is required, the Intervention field on the lower right side of the display shows Required instead of None.

To check and respond to errors, do the following:

To check for errors and problems, click Commands and select the Operator Intervention command.
Problems are likely when a condition occurs from which the 3494 cannot recover on its own. Depending on the type of error or exception condition experienced, some or all of the 3494 operations are suspended until the problem is corrected.
To respond to an error, select the condition from the list on the Operator Intervention window and select the items.
Select OK after the problem has been resolved (often by manual intervention that may require you to open the front door of the 3494).
Repeat these steps until all error conditions are resolved.