72 lines
5.0 KiB
HTML
72 lines
5.0 KiB
HTML
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Configure Extreme Support" />
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<meta name="abstract" content="Learn about how you can configure Extreme Support to use the Electronic Service Agent for iSeries function in iSeries Navigator." />
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<meta name="description" content="Learn about how you can configure Extreme Support to use the Electronic Service Agent for iSeries function in iSeries Navigator." />
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<meta name="DC.Relation" scheme="URI" content="service_agent.htm" />
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<meta name="DC.Relation" scheme="URI" content="rzajiser.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>Configure Extreme Support</title>
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</head>
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<body id="rzajiextsptcfg"><a name="rzajiextsptcfg"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Configure Extreme Support</h1>
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<div><p>Learn about how you can configure Extreme Support
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to use the Electronic
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Service Agent™ for iSeries™ function in iSeries Navigator.</p>
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<div class="section"><p>To use the Electronic Service Agent™ for iSeries function
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in iSeries Navigator,
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you must configure Extreme Support by doing the following steps:</p>
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</div>
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<ol><li class="stepexpand"><span>Verify that you have security officer (*SECOFR) authority with
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*ALLOBJ, *IOSYSCFG, and *SECADM special authorities in your user profile.</span></li>
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<li class="stepexpand"><span>In iSeries Navigator,
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expand <span class="uicontrol">Management Central</span>.</span></li>
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<li class="stepexpand"><span>Right-click <span class="uicontrol">Extreme Support</span> and select <span class="uicontrol">Configuration</span>.
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You are shown the Extreme Support wizard.</span></li>
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<li class="stepexpand"><span>Follow the wizard instructions to set up and configure Extreme
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Support functions.</span> <div class="note"><span class="notetitle">Notes:</span> <ol type="a"><li>It is recommended that you manage your scheduled inventory tasks to avoid
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duplication.</li>
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<li>If you did not previously configure Universal Connection, you are given
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the opportunity to configure that connection now with the Extreme Support
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wizard. See <a href="../rzatj/configureintro.htm">Configure
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Universal Connection</a> for more information.</li>
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</ol>
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</div>
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</li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaji_setup.htm" title="If you are using a Hardware Management Console for eServer, there are steps you need to do on your Hardware Management Console (HMC) to set up a connection to IBM.">Set up a connection to IBM</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="service_agent.htm" title="Electronic Service Agent provides an automatic hardware problem-reporting function that helps predict and prevent hardware errors by early detection of potential problems, downloads fixes, and automatically submits problems to IBM when appropriate.">Electronic Service Agent</a></div>
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</div>
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<div class="relref"><strong>Related reference</strong><br />
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<div><a href="rzajiext.htm" title="iSeries Extreme Support is part of the IBM eServer Technical Support Advantage, which is IBM's comprehensive technical service and support for IBM Systems.">Extreme Support</a></div>
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<div><a href="rzajiser.htm" title="For hardware failures that do not disable system operation, electronic customer support provides a fast, electronic method for requesting the service of a hardware service provider with replacement parts. Using this method, you might report failures that occur on your iSeries server and selected input or output devices.">Send service requests</a></div>
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</div>
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</div>
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</body>
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