Configure Extreme Support

Learn about how you can configure Extreme Support to use the Electronic Service Agent™ for iSeries™ function in iSeries Navigator.

To use the Electronic Service Agent™ for iSeries function in iSeries Navigator, you must configure Extreme Support by doing the following steps:

  1. Verify that you have security officer (*SECOFR) authority with *ALLOBJ, *IOSYSCFG, and *SECADM special authorities in your user profile.
  2. In iSeries Navigator, expand Management Central.
  3. Right-click Extreme Support and select Configuration. You are shown the Extreme Support wizard.
  4. Follow the wizard instructions to set up and configure Extreme Support functions.
    Notes:
    1. It is recommended that you manage your scheduled inventory tasks to avoid duplication.
    2. If you did not previously configure Universal Connection, you are given the opportunity to configure that connection now with the Extreme Support wizard. See Configure Universal Connection for more information.
Parent topic: Set up a connection to IBM
Related concepts
Electronic Service Agent
Related reference
Extreme Support
Send service requests