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<h1 class="topictitle1">Using remote service with logical partitions</h1>
<div><p>Remote service is a way for a service representative to access
your server through a modem.</p>
<div class="section"><h4 class="sectiontitle">Only use this procedure when directed by your service representative</h4><p>The
logical partition that is using remote service must have an electronic customer
support communications IOP with a modem. The IOP needs to be tagged as the
ECS resource for the partition.</p>
<p>If the communications IOP is on a shared
bus and is used by another partition, switch the IOP to the partition that
needs to use the modem. If this IOP also attaches to Operations Console, the
console may be unavailable until the IOP is switched back to the original
partition.</p>
<div class="attention"><span class="attentiontitle">Attention:</span> It is a security risk to leave remote
service enabled when not in use. This would allow someone to access your iSeries™ server
without your knowledge. Ensure it has been deactivated when your service representative
has finished using remote service.</div>
<p>To use remote service with logical
partitions, you should be working with the remote control panel.<span class="uicontrol">Function
66</span> activates the remote service and <span class="uicontrol">function 65</span> deactivates
the service. Failure to deactivate the service could create a security risk.</p>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaittscenter.htm" title="Report server problems that require technical assistance from the Technical Support Center.">Situations requiring the assistance of a service representative</a></div>
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<div class="reltasks"><strong>Related tasks</strong><br />
<div><a href="../rzatm/rzatmusingcontrolpanel.htm">Access control panel functions</a></div>
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