Using remote service with logical partitions

Remote service is a way for a service representative to access your server through a modem.

Only use this procedure when directed by your service representative

The logical partition that is using remote service must have an electronic customer support communications IOP with a modem. The IOP needs to be tagged as the ECS resource for the partition.

If the communications IOP is on a shared bus and is used by another partition, switch the IOP to the partition that needs to use the modem. If this IOP also attaches to Operations Console, the console may be unavailable until the IOP is switched back to the original partition.

Attention: It is a security risk to leave remote service enabled when not in use. This would allow someone to access your iSeries™ server without your knowledge. Ensure it has been deactivated when your service representative has finished using remote service.

To use remote service with logical partitions, you should be working with the remote control panel.Function 66 activates the remote service and function 65 deactivates the service. Failure to deactivate the service could create a security risk.