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<h1 class="topictitle1">Troubleshoot optical storage</h1>
<div><p>This topic provides information about solutions related to optical
storage.</p>
<p>In this topic several of the more common questions are answered, the steps
to follow when a problem occurs are given, and the information that will be
needed for problem analysis is listed.</p>
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<ul class="ullinks">
<li class="ulchildlink"><strong><a href="rzam4optsuptfaq.htm">Optical support FAQ</a></strong><br />
This topic provides information to help with some common problems and questions encountered with optical devices.</li>
<li class="ulchildlink"><strong><a href="rzam4collectinfo.htm">Collect information</a></strong><br />
If you need to call the next level of support, have the following information ready to help speed up the problem analysis process.</li>
</ul>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzam4optical.htm" title="This topic provides an overview and reference guide for IBM optical support on the iSeries server with the i5/OS operating system.">Optical storage</a></div>
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