iSeries™ Extreme Support is part of the IBM® eServer™ Technical Support Advantage, which is IBM's comprehensive technical service and support for IBM Systems.
iSeries Extreme Support includes support built right into the product and iSeries Navigator as well as support tools available over the Web. Some Extreme Support tools are PM iSeries over TCP/IP, Electronic Service Agent™, and inventory consolidation with Management Central.
Note: 
Electronic
Service Agent can only report problems to IBM successfully if your system is under
warranty, or if you have purchased an IBM Maintenance Services Agreement.
Electronic
Service Agent can only report problems to IBM successfully if your system is under
warranty, or if you have purchased an IBM Maintenance Services Agreement.For links to the User Guides for specific releases of Electronic
Service Agent, go to the Online Publications Web site
.