Set up a connection to IBM

If you are using a Hardware Management Console for eServer™, there are steps you need to do on your Hardware Management Console (HMC) to set up a connection to IBM^®.

See the Setting up your service environment topic in the IBM Systems Hardware Information Center for more information.

There are several choices that you can use to set up a connection to IBM.

• Universal Connection
  Learn how this software can control how your business connects to IBM support services.
• Configure Electronic Service Agent
  Electronic Service Agent™ is integrated into the operating system.
• Configure Extreme Support
  Learn about how you can configure Extreme Support to use the Electronic Service Agent™ for iSeries™ function in iSeries™ Navigator.
• Configure an SNA connection
  If you intend to access electronic customer support using SNA and a synchronous (SDLC) capable modem, then complete these tasks to establish your connection to IBM's support services.
• Use the CL commands
  Learn about how you can use the CL commands to create your connection to IBM.