Ping your own server

Ping the local interface to test whether packets can reach interfaces on your local area network (LAN).

For IPv4, this is the IP address of a manually configured interface. For IPv6, this is the IP address of an automatically or a manually configured interface.

To ping your server to troubleshoot the problem, follow these steps:

  1. In iSeries™ Navigator, expand your iSeries server > Network.
  2. Right-click TCP/IP Configuration, and select Utilities > Ping.
  3. Specify the IP address or host name for one of the interfaces on your LAN. If you are testing by using the host name, you must select the Protocol for host names.
  4. Click Ping Now to send the Ping. View the responses to your Ping in the list of results.
  5. Failures might indicate the following problems:
    Problem Recovery
    The TCP/IP stack has not been activated on your server. At the command line, type STRTCP to start the stack.
    The local host table does not have an entry for the host name and IP address. You need to add the entry to the host table. This is only relevant for IPv4 because host tables do not currently support IPv6. To verify the host table entries, follow these steps:
    1. In iSeries Navigator, expand your iSeries server > Network.
    2. Right-click TCP/IP Configuration and select Host Table.
    3. Verify that the host table contains an entry for the host name and IP address.
    Your line description or local interface has not been properly configured. The line should be varied on, and the interface should be started.
    If you are using IPv6, the IPv6 stack has not been activated on your server. You can start IPv6 by specifying *YES for the STRIP6 parameter on the STRTCP (Start TCP/IP) command. If TCP/IP has already been started, you will need to end and restart TCP/IP. At the command line, type ENDTCP (End TCP/IP) to end TCP/IP. To restart TCP/IP and the IPv6 stack, type STRTCP STRIP6(*YES) at the command line.
    Note: Through ending TCP/IP, you end all Telnet sessions and all TCP/IP servers that are running.
    If you are trying to ping an IPv6 address, the interface's lifetime might have expired. Check the status of the interface. If the lifetime has expired, the interface will not be active.
Related reference
Common error messages