Common error messages

Use these common error messages to find out how to resolve the errors.

When you use the PING command to verify the connection to another host in the network, TCP/IP can give you an error message. Use this table to identify common error messages and to determine what you should do to solve the problems.

Error message	What you should do
Message ID TCP2670 `Not able to complete request. TCP/IP services are not available`	TCP/IP has not been started yet or has not completed starting. Use the NETSTAT command to see if TCP/IP is active.
Message ID TCP3423 `No TCP/IP service available`	TCP/IP has not been started yet or has not completed starting. Use the NETSTAT command to see if TCP/IP is active. All jobs might not be started in the QSYSWRK subsystem. Use the Work with Active Jobs (WRKACTJOB) command to verify that the QSYSWRK subsystem and related jobs are active. Specifically, the QTCPIP job must be active. If they are not active, look in the job log or system default output queue for any messages. Note: If you are using TCP/IP when the operating system is in restricted state, the QTCPIP job is not active.
Message ID TCP3409 `Not able to establish connection with remote host system`	Check your configured interfaces, their related line descriptions, and the TCP/IP routes.
Message ID TCP3213 `Cannot reach remote system`	TCP/IP cannot find a route to the requested destination. Check NETSTAT option 2 and verify that a *DFTROUTE or equivalent network route has been configured and is active.
Message ID TCP3206 `Remote host did not respond to VFYTCPCNN within 10 seconds for connection verification 1.`	Your configuration is probably correct, but you do not get an answer back from the remote system. Ensure that the remote host is able to reach your system. Call the remote system operator and ask them to verify the connection to your system. Check the host tables or remote name server (if you are using a name server) for both systems, and the TCP/IP interfaces and routes. The remote name server might not be able to serve you for some reason. If you are using an Ethernet line, make sure you specified the correct Ethernet standard or *ALL.
Message ID TCP3202 `VFYTCPCNN: Unknown host xxxxxx` where xxxxxx is the host name.	The host name could not be resolved to an IP address, either using the host table or a name server. Check the local host table or the remote name servers (if you are using a name server) for the remote host's entry. Verify that you can reach the remote name server by issuing a Ping to the remote name server.