To use HyperTerminal, follow these steps.
If you have not installed HyperTerminal, see the Install HyperTerminal topic.
If a speed value is returned, you had data exchanged in both directions and have full connectivity. If Operations Console will not connect, more than likely you have a setup problem on the client side.
If a speed value was not returned, you might try powering off the PC, power it back on, and repeat the test. Or attempt to connect the console again. In rare cases the server may need to be IPLed. For the best results it is recommended you do the following, in sequence: