370 lines
20 KiB
HTML
370 lines
20 KiB
HTML
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<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2004, 2006" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow"/>
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<title>Scenario: Configure a remote PPP dial-up connection</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="scenario3"></a>
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<h3 id="scenario3">Scenario: Configure a remote PPP dial-up connection</h3>
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<p class="sectionscenariobar"><span class="bold">Situation</span></p>
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<p>Suppose you purchase an additional iSeries™ server for
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MyCompany, a small manufacturing company in Boone, Iowa. As part of providing
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support, you need to establish a connection between electronic customer support
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and MyCompany's iSeries server. Since this server does not include a modem
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and MyCompany does not have an Internet bound network connection, you could
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configure a remote connection through another iSeries server or HMC that already has a dial
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up point-to point connection to electronic customer services. For more information
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about set up for an HMC environment, see <a href="../icbase/ipha5/settingup.htm" target="_blank">Setting up your service environment</a> in the IBM Systems Hardware Information Center.</p>
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<p class="sectionscenariobar"><span class="bold">Solution</span></p>
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<p>Create a remote Universal Connection to IBM® through the AT®&T Global Network Services (AGNS). In
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this case, you establish a connection through the Connection Manager on your
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remote iSeries server through an AGNS point-to-point connection to electronic
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customer support.</p>
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<p class="sectionscenariobar"><span class="bold">Advantages</span></p>
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<p>This scenario provides the following advantages: </p>
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<ul>
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<li>MyCompany does not need to invest in an additional modem,
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cabling, or software to receive benefit from electronic customer support.
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You can configure this connection through the Universal Connection wizard
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or CL commands.</li>
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<li>The AGNS connection provides a simple means of ensuring that MyCompany
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has electronic customer support available for ease of troubleshooting server
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problems, tracking current system hardware and software, or receiving software
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updates and fixes.</li>
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<li>The AGNS provides a secure connection between MyCompany and IBM by
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implementing its own security when making a connection. You do not need to
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provide additional security.</li></ul>
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<p class="sectionscenariobar"><span class="bold">Objectives </span></p>
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<p>In this scenario, the customer wants to ensure that IBM can support
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the remote MyCompany server over the network though a point to point connection
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through AT&T Global Network Services. The objectives of this scenario are
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as follows: </p>
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<ul>
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<li>To create a remote point-to-point dial-up connection between the customer
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and ECS through AT&T Global Network Services</li>
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<li>To automate customer support through electronic customer support and services</li>
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<li>To allow remote electronic customer support to create an electronic hardware
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and software inventory of MyCompany's iSeries servers</li>
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<li>To permit electronic customer support to send software fixes and updates
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to the remote MyCompany iSeries server over the network</li></ul>
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<p class="sectionscenariobar"><span class="bold">Details</span></p>
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<p>The following diagram illustrates creating a remote connection to another
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server to access electronic customer support through an AT&T Global
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Network Services connection.</p>
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<div class="mmobj">
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<img src="rzatj508.gif" alt="Diagram that depicts a remote PPP dial-up connection" /></div>
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<a name="scenprereqs3"></a>
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<p id="scenprereqs3" class="sectionscenariobar"><span class="bold">Prerequisites
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and assumptions</span></p>
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<p>The prerequisites for enabling electronic customer support over remote
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AGNS connection include:</p>
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<ul>
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<li>Ensure that the iSeries Access for Windows® and iSeries Navigator exist on your personal computer,
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as described in the <a href="../rzaij/rzaijrzaijinstall.htm">iSeries Access for Windows:
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Installation and setup</a>.</li>
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<li>Ensure that you install all of the latest service packs for iSeries Navigator.
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The scenarios show using the V5R4 version of the software.</li>
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<li>Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP
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(STRTCP) command.</li>
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<li>You must have security officer (*SECOFR) authority with *ALLOBJ,
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*IOSYSCFG, and *SECADM special authorities in your i5/OS™ user profile and *USE authority to WRKCNTINF
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in order to configure the connection using the Universal Connection wizard.</li>
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<li>You must install the TCP/IP Connectivity Utilities (5722–TC1).</li>
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<li>You must install the Digital Certificate Manager (DCM) (5722-SS1
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option 34).
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<a name="wq51"></a>
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<div class="notetitle" id="wq51">Note:</div>
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<div class="notebody">This scenario is supported for V5R1,
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V5R2, V5R3 and V5R4 systems. However, V5R3 or later iSeries Navigator
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is required in order to configure this option. The VPN will only be used over AT&T
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if your server is at V5R3 or later.</div></li>
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<li>Ensure that the QRETSVRSEC system value is set to 1. You can check this
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value with the Display System Value (DSPSYSVAL) command. If this value is
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not set to 1, enter a Change System Value (CHGSYSVAL) command.</li></ul>
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<ul>
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<li>The Universal Connection from the server with the modem must
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have been configured to provide AT&T connectivity to others before you
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can actually use this remote connection. If the modem is attached to an HMC,
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see <a href="../icbase/ipha5/settingup.htm" target="_blank">Setting up your service environment</a> in the IBM Systems Hardware Information Center for instructions on how to configure it to allow the
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use of its modem.</li>
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<li>You must have configured TCP/IP connectivity between this system and the
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one containing the modem.</li></ul>
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<p class="sectionscenariobar"><span class="bold">Remote server configuration
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steps</span></p>
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<p>Assuming that TCP/IP configuration already exists and works, complete the
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following steps to set up the Universal Connection if you connect to electronic
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customer support through a remote system:</p>
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<ol type="1">
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<li><a href="scenario3.htm#step1agns3">Complete the planning work sheet.</a></li>
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<li><a href="scenario3.htm#step2agns3">Start iSeries Navigator and select the Universal
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Connection wizard.</a></li>
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<li><a href="scenario3.htm#step3agns3">Enter the service, address, and country (or region)
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information on the Universal Connection wizard dialogs.</a></li>
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<li><a href="scenario3.htm#step4agns3">Under Connect through another system or partition,
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select the dialup connection using AT&T Global Network Services as a connection
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type.</a></li>
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<li><a href="scenario3.htm#step5agns3">To create the remote connection to IBM, enter the dial
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gateway address or host name of the server that connects to IBM.</a></li>
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<li><a href="scenario3.htm#step6agns3">For proxy option, configure a proxy destination.</a></li>
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<li><a href="scenario3.htm#step7agns3">Indicate that this server does not provide connectivity
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for other servers or partitions.</a></li>
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<li><a href="scenario3.htm#step8agns3">Review the Summary window to ensure that the configuration
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meets your requirements, and click <span class="bold">Finish</span> to save your
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configuration.</a></li>
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<li>When prompted, <a href="scenario3.htm#step9agns3">Test the connection from your server
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to electronic customer support.</a></li>
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<li><a href="scenario3.htm#step10agns3">Configure a backup configuration
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(optional).</a></li></ol>
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<p><span class="bold">Scenario details: Configure a remote point-to-point dial-up
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connection</span></p>
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<p>After you complete the <a href="scenario3.htm#scenprereqs3">prerequisites</a>, you
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are ready to begin configuring the Universal Connection through the wizard.</p>
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<a name="step1agns3"></a>
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<p id="step1agns3" class="sectionscenariobar"><span class="bold">Step 1: Complete
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the planning work sheet.</span></p>
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<p>The following planning work sheet illustrates the type of information you
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need before configuring the AGNS connection. You use this information when
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running the Universal Connection wizard.</p>
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<a name="wq53"></a>
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<table id="wq53" width="100%" summary="" border="1" frame="border" rules="all" class="blocksingleborder">
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<thead valign="bottom">
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<tr class="tablemainheaderbar">
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<th id="wq54" width="58%" align="left" valign="top">Planning work sheet</th>
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<th id="wq55" width="41%" align="left" valign="top">Answers</th>
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</tr>
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</thead>
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<tbody valign="top">
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<tr>
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<td headers="wq54"><span class="bold">Service information</span>
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<ul>
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<li>Company</li>
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<li>Contact name</li>
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<li>Telephone number</li>
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<li>Help desk or pager number</li>
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<li>Fax number</li>
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<li>Alternate fax number</li></ul></td>
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<td align="left" headers="wq55"><span> </span>
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<ul>
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<li>MyCompany</li>
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<li>Tom Smith</li>
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<li>515–870–9990</li>
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<li>515–870–9942</li>
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<li>515–870–5586</li>
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<li>515–870–5587</li></ul></td>
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</tr>
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<tr>
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<td headers="wq54"><span class="bold">Company address</span>
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<ul>
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<li>Street address</li>
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<li>City or locality</li>
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<li>State or province</li>
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<li>Country (or region)</li>
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<li>Postal code</li>
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<li>National language version</li>
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<li>Electronic mail address</li>
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<li>Alternate electronic mail address</li>
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<li>Media for PTFs (fixes)</li></ul></td>
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<td align="left" headers="wq55"><span> </span>
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<ul>
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<li>94 West Proctor St.</li>
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<li>Boone</li>
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<li>Iowa</li>
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<li>United States</li>
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<li>55902</li>
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<li>English (2924)</li>
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<li>myname@company.com</li>
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<li>myname@othercompany.com</li>
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<li>Automatic selection</li></ul></td>
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</tr>
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<tr>
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<td headers="wq54"><span class="bold">Location</span>
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<ul>
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<li>Country (or region)</li>
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<li>State</li></ul></td>
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<td align="left" headers="wq55"><span> </span>
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<ul>
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<li>United States</li>
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<li>Iowa</li></ul></td>
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</tr>
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<tr>
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<td headers="wq54">Connection method</td>
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<td align="left" headers="wq55">Through a remote server</td>
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</tr>
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<tr>
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<td headers="wq54">Connection type</td>
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<td align="left" headers="wq55">A dial-up connection using AT&T Global Network Services</td>
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</tr>
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<tr>
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<td headers="wq54">Dial gateway address of the remote server or host name</td>
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<td align="left" headers="wq55">192.168.1.1. (As an alternative, supply the host
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name [charlie.mycompany.com]) if the system being configured is at V5R3 or
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later.</td>
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</tr>
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</tbody>
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</table>
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<p>If you prefer using <a href="../clfinder/finder.htm">CL Commands</a> to
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create the configuration, use the Change Contact Information (CHGCNTINF) and
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the Create Service Configuration (CRTSRVCFG) commands.</p>
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<a name="step2agns3"></a>
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<p id="step2agns3" class="sectionscenariobar"><span class="bold">Step 2: Start iSeries Navigator and select the Universal Connection wizard.</span></p>
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<div>
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<p>To start the Universal Connection wizard and begin establishing your connection:</p>
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<ol type="1">
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<li>Open iSeries Navigator software.</li>
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<li>Select the server under the My Connections folder that you want to configure
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for electronic customer support.</li>
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<li>Expand <span class="bold">Network</span>.</li>
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<li>Expand <span class="bold">Remote Access Services</span>.</li>
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<li>Right-click <span class="bold">Originator Connection
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Profiles</span>.</li>
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<li>Select <span class="bold">Configure IBM Universal Connection</span> to start the Universal Connection wizard. The Welcome dialog appears.</li></ol>
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<a name="wq57"></a>
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<div class="notetitle" id="wq57">Note:</div>
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<div class="notebody">A progress bar indicates that iSeries Navigator
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is loading the Universal Connection wizard. If you encounter problems while running the wizard, see <a href="troubleintro.htm#troubleintro">Troubleshoot the Universal Connection wizard</a> for a solution. Run the wizard again after solving the
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problem.</div></div>
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<a name="step3agns3"></a>
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<p id="step3agns3" class="sectionscenariobar"><span class="bold">Step 3: Enter the service, address, and country (or region) information on
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the Universal Connection wizard dialogs.</span></p>
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<div>
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<p>To enter information about your company and connections:</p>
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<ol type="1">
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<li>On the Select Configuration dialog, select either <span class="bold">Primary connection configuration</span> or <span class="bold">Backup connection
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configuration</span>. The default is primary. Check the <span class="bold">View
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and modify contact information</span> box and click <span class="bold">Next</span></li>
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<li>On the Service Information dialog, enter the following information about
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MyCompany and click <span class="bold">Next</span>:
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<ul>
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<li>Company – MyCompany</li>
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<li>Contact name – Tom Smith</li>
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<li>Telephone number – 515–870–9990</li>
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<li>Help desk or pager number— 515–870–9999</li>
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<li>Fax number — 515–870–5586</li>
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<li>Alternate fax number — 515–870–9942</li></ul>
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<p>If this information exists on your server, the company data already
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appears in the fields. For example, if MyCompany previously created a configuration,
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the wizard retrieves the data from the existing configuration.</p></li>
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<li>On the Company Address dialog, enter MyCompany's address and click <span class="bold">Next</span>.
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<ul>
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<li>Street address – 94 West Proctor St.</li>
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<li>City or locality – Boone</li>
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<li>State or province – Iowa</li>
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<li>Country or region – United States</li>
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<li>Postal code – 55902</li>
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<li>National language version – English (2924)</li>
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<li>Electronic mail address – myname@company.com</li>
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<li>Alternate electronic mail address – myname@othercompany.com</li>
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<li>Media for PTFs – Automatic selection</li></ul></li>
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<li>On the Location dialog, select the country (or region) and the state or
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province where your iSeries server resides and Click <span class="bold">Next</span>.
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<ul>
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<li>Country (or region) – United States</li>
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<li>State – Iowa</li></ul></li></ol></div>
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<div>
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<a name="step4agns3"></a>
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<p id="step4agns3" class="sectionscenariobar"><span class="bold">Step 4: Under Connect through another system or partition, select the dialup
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|
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connection using AT&T Global Network Services as a connection type.</span></p>
|
||
|
|
<a name="wq59"></a>
|
||
|
|
<div class="notetitle" id="wq59">Note:</div>
|
||
|
|
<div class="notebody">There is a checkbox to <span class="bold">Additionally
|
||
|
|
configure a proxy connection</span>. If this box is checked, Step 6 will appear.
|
||
|
|
If using the modem on a remote i5/OS system or partition at V5R4 or above,
|
||
|
|
the Service and Support proxy can be specified. If your enterprise contains
|
||
|
|
an HTTP proxy, that can be specified instead.</div>
|
||
|
|
<a name="step5agns3"></a>
|
||
|
|
<p id="step5agns3" class="sectionscenariobar"><span class="bold">Step 5: To
|
||
|
|
create the remote connection to IBM, enter the dial gateway address or host
|
||
|
|
name of the server that connects to IBM.</span></p>
|
||
|
|
<p>Enter the dial gateway address of the remote server or enter the remote
|
||
|
|
server name and click <span class="bold">Next</span>. The dial gateway
|
||
|
|
address is 192.168.1.1. The name of the MyCompany server is Charlie.mycompany.com
|
||
|
|
in this scenario.</p>
|
||
|
|
<a name="step6agns3"></a>
|
||
|
|
<p id="step6agns3" class="sectionscenariobar"><span class="bold">Step 6: For
|
||
|
|
proxy option, configure a proxy destination.</span></p>
|
||
|
|
<a name="wq60"></a>
|
||
|
|
<div class="notetitle" id="wq60">Note:</div>
|
||
|
|
<div class="notebody">This screen only appears if the proxy option was selected
|
||
|
|
in Step 4.</div>
|
||
|
|
<div>
|
||
|
|
<p>To configure a proxy destination</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li><span class="bold">Attempt proxy connection first</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if you want the proxy to take precedence
|
||
|
|
over the configuration for this scenario.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination
|
||
|
|
requires HTTP basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li>
|
||
|
|
<li><span class="bold">Attempt proxy connection if previously defined configuration
|
||
|
|
fails</span>
|
||
|
|
<ol type="a">
|
||
|
|
<li>Choose this option if the proxy is to be used only in the
|
||
|
|
event that the configuration for this scenario fails.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy IP address or host name</span> field.</li>
|
||
|
|
<li>Fill in the <span class="bold">Proxy port</span> field.</li>
|
||
|
|
<li>If necessary, check the <span class="bold">Proxy destination requires HTTP
|
||
|
|
basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
|
||
|
|
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li></ol></div>
|
||
|
|
<a name="step7agns3"></a>
|
||
|
|
<p id="step7agns3" class="sectionscenariobar"><span class="bold">Step 7: Indicate
|
||
|
|
that this server does not provide connectivity for other servers or partitions.</span></p>
|
||
|
|
<p>Click <span class="bold">No</span> to indicate that this server has a direct
|
||
|
|
connection to electronic customer support without providing connectivity for
|
||
|
|
other systems or partitions.</p>
|
||
|
|
<a name="step8agns3"></a>
|
||
|
|
<p id="step8agns3" class="sectionscenariobar"><span class="bold">Step 8: Review
|
||
|
|
the Summary window to ensure that the configuration meets your requirements,
|
||
|
|
and click <span class="bold">Finish</span> to save your configuration.</span></p>
|
||
|
|
<div>
|
||
|
|
<p>To complete and save your server configuration:</p>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Review the configuration summary. Click <span class="bold">Back</span> if you need to change a value on any of the wizard dialogs.</li>
|
||
|
|
<li>When the configuration is correct, click <span class="bold">Finish</span> to save the configuration. A progress bar indicates that the wizard
|
||
|
|
is in the process of saving the configuration.</li></ol></div>
|
||
|
|
<a name="step9agns3"></a>
|
||
|
|
<p id="step9agns3" class="sectionscenariobar"><span class="bold">Step 9: Test
|
||
|
|
the connection from your server to electronic customer support.</span></p></div>
|
||
|
|
<p>To test the configuration:</p>
|
||
|
|
<a name="wq65"></a>
|
||
|
|
<div class="notetitle" id="wq65">Note:</div>
|
||
|
|
<div class="notebody">Ensure that the L2TP terminator
|
||
|
|
is active on the remote server, or if the remote server is an HMC, ensure
|
||
|
|
that it has been configured to allow dialing using the local modem.</div>
|
||
|
|
<ol type="1">
|
||
|
|
<li>Click <span class="bold">Yes</span> when the wizard prompts you to test the
|
||
|
|
configuration. The Verify Universal Connection dialog appears.</li>
|
||
|
|
<li>Make note of any problems as the wizard displays verification progress.</li>
|
||
|
|
<li>Click <span class="bold">OK</span> when the wizard indicates that verification
|
||
|
|
is complete.</li>
|
||
|
|
<li>If the wizard finds errors, restart the Universal Connection wizard, make
|
||
|
|
necessary corrections, save, and retest the corrected configuration.</li></ol>
|
||
|
|
<a name="step10agns3"></a>
|
||
|
|
<p id="step10agns3" class="sectionscenariobar"><span class="bold">Step 10: Configure a backup configuration (optional).</span></p>
|
||
|
|
<div>
|
||
|
|
<p>If an additional connection method is available to you, it is suggested
|
||
|
|
that you rerun the wizard to configure a backup. This backup will be used
|
||
|
|
automatically in the event that the primary connection fails.</p></div>
|
||
|
|
<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
|
||
|
|
</body>
|
||
|
|
</html>
|