87 lines
5.5 KiB
HTML
87 lines
5.5 KiB
HTML
<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-13" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<title>Failures enrolling users and groups</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="rzahqtrepi"></a>
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<h3 id="rzahqtrepi">Failures enrolling users and groups</h3>
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<p>If you cannot enroll groups or users to the Windows environment on iSeries,
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follow this procedure to determine the problem.</p>
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<p><span class="bold">From i5/OS:</span></p>
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<ul>
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<li>Check for errors in the message log for this network server description
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(NWSD) (designated during server installation to be QSYSOPR, a user-defined
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message log, or the user job log). Follow the error message Recovery actions
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to correct the problem. You can also find error codes on the Work with NWS
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Enrollment (WRKNWSENR) display.</li>
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<li>If the message log has <tt>User Admin error NTA0282</tt>, see <a href="rzahqtuapi.htm#rzahqtuapi">User enrollment authorization problems</a>.</li>
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<li>Make sure that the status of the server is <tt>VARIED
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ON</tt>.</li>
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<li>Check enrollment status (see <a href="rzahqenspi.htm#rzahqenspi">Enroll a single i5/OS user to the Windows environment using iSeries Navigator</a>) and look for error
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messages. Press F5 to refresh the status.</li>
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<li>Verify that i5/OS is set to keep passwords (QRETSVRSEC is set to <tt>1</tt>). Also verify that users who are trying to enroll sign-on to i5/OS <span class="bold">after</span> this value is set.</li>
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<li>Specify and create a message queue for the NWSD; check the queue for messages.</li>
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<li>On i5/OS, enter the <tt>WRKACTJOB</tt> command. Check
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the <tt>QPRFSYNCH</tt> job in the <tt>QSYSWRK</tt> subsystem. Check the job log by pressing F10 for more detailed
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messages.</li>
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<li>On i5/OS, enter the <tt>WRKJOB <span>nwsdname</span></tt> command, where <span class="italic">nwsdname</span> is the
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name of the NWSD for your integrated server. If the job is active, display
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the job log (Press F10 for more detail messages). If you end the job, display
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the spooled file.</li></ul>
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<p><span class="bold">From the integrated Windows server:</span></p>
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<p>You can also try the following steps to determine the problem.</p>
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<ul>
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<li>See if the User Administration Service is running.
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<ol type="1">
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<li>From the integrated server's <span class="bold">Start</span> menu, select <span class="bold">Programs</span>, then <span class="bold">Administrative Tools</span>,
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then <span class="bold">Component Services</span>.</li>
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<li>Select <span class="bold">System Tools</span>, then <span class="bold">Services</span>.</li>
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<li>See if <span class="bold">iSeries User Administration</span> appears in the
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list of services.</li>
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<li>If the <span class="bold">iSeries User Administration</span> service is listed,
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but the status does not show that it is started, Right-click <span class="bold">iSeries User Administration</span> and select <span class="bold">Start</span> from
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the menu.</li>
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<li>If <span class="bold">iSeries User Administration</span> is not listed, do
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the following to reinstall it:
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<ol type="a">
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<li>From the <span class="bold">Start</span>, select <span class="bold">Run</span>,
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and type <tt>command</tt> to open a command prompt window.</li>
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<li>Go to the C: drive (or the current Windows drive).</li>
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<li>Type <tt>%SystemRoot%\as400wsv\admin\qvnadaem /install</tt> and press Enter.</li>
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<li>Close the <span class="bold">Services</span> window.</li>
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<li>Re-open <span class="bold">Services</span>.</li>
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<li>If you have not started <span class="bold">iSeries User Administration</span>,
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click <span class="bold">Start</span>.</li></ol></li></ol></li></ul>
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<p>If you get an error message stating that a Windows domain controller cannot
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be found, it may be that you are trying to enroll users to a Windows workgroup.
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In Windows networking, groups of local servers can be loosely affiliated by
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using Windows workgroups. For example, if you open My Network Places and click
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Computers Near Me, you will see a list of the computers in the same workgroup
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as you. In iSeries Navigator, it will sometimes appear that you can enroll
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i5/OS users to these workgroups, but attempting to do this will result in
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an error. There is no seperate list of Windows workgroup users like there
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is for a Windows domain.</p>
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</body>
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</html>
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