7398 lines
199 KiB
HTML
7398 lines
199 KiB
HTML
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<html>
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
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<meta name="Copyright" content="Copyright (c) 2005 by IBM Corporation">
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<title>Key Groups for Problem Log APIs</title>
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<!-- Begin Header Records ========================================== -->
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<link rel="stylesheet" type="text/css" href="../rzahg/ic.css">
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</head>
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<body>
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<!-- Java sync-link -->
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<script type="text/javascript" language="Javascript" src="../rzahg/synch.js">
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</script>
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<h2>Key Groups for Problem Log APIs</h2>
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<h3>Key Use for Problem Log APIs</h3>
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<p>This section describes keys applicable for the following Problem Log
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APIs:</p>
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<ul>
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<li>QsxAddProblemLogEntry</li>
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<li>QsxChangeProblemLogEntry</li>
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<li>QsxCreateProblemLogEntry</li>
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<li>QsxDeleteProblemLogEntry</li>
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<li>QsxRetrieveProblemLogEntry</li>
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</ul>
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<br>
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<h3><a name="TBLKEYTBL">Key utilization matrix</a></h3>
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<table border width="80%">
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<!-- cols="20 16 16 16 16 16" -->
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<tr>
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<th align="left" valign="top" rowspan="2">Key</th>
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<th align="left" valign="top" colspan="5">API</th>
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</tr>
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<tr>
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<th align="left" valign="top">Add</th>
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<th align="left" valign="top">Change</th>
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<th align="left" valign="top">Create</th>
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<th align="left" valign="top">Delete</th>
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<th align="left" valign="top">Retrieve</th>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg0000"><strong>Group
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0000 - General problem log entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">1</td>
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<td align="left" valign="top">Always</td>
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<td align="left" valign="top">Always</td>
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<td align="left" valign="top">Always</td>
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<td align="left" valign="top">Always</td>
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<td align="left" valign="top">Always</td>
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</tr>
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<tr>
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<td align="left" valign="top">2</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">3</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">4</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">5</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">6</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">7</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">8</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg1000"><strong>Group
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1000 - Problem description entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">1000</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1001</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1002</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1003</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1004</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1005</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1006</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1007</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1008</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1009</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1010</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1011</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1012</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1013</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1014</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1015</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">1016</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg2000"><strong>Group
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2000 - FRU entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">2000</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">2001</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2002</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2003</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2004</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2005</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2006</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2007</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2008</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">2009</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg3000"><strong>Group
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3000 - Text entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">3000</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">3001</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg4000"><strong>Group
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4000 - Supporting data entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">4000</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">4001</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="left" valign="top">4002</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">No</td>
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</tr>
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<tr>
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<td align="center" valign="top" colspan="6"><a href="#hdrtg5000"><strong>Group
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5000 - Contact entries</strong></a></td>
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</tr>
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<tr>
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<td align="left" valign="top">5000</td>
|
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<td align="left" valign="top">No</td>
|
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<td align="left" valign="top">No</td>
|
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<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
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<td align="left" valign="top">Yes</td>
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</tr>
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<tr>
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<td align="left" valign="top">5001</td>
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<td align="left" valign="top">No</td>
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<td align="left" valign="top">Yes</td>
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<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" colspan="6"><a href="#hdrtg6000"><strong>Group
|
|
6000 - Problem history entries</strong></a></td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">6000</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">6001</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" colspan="6"><a href="#hdrtg7000"><strong>Group
|
|
7000 - PTF entries</strong></a></td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">7000</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">7001</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">7002</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" colspan="6"><a href="#hdrtg8000"><strong>Group
|
|
8000 - Analyzed error flag entries</strong></a></td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">8000</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" colspan="6"><a href="#hdrtg9000"><strong>Group
|
|
9000 - Logical partition ID entries</strong></a></td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">9000</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">No</td>
|
|
<td align="left" valign="top">Yes</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="#hdrtg0000">Key Group 0000-General Problem Log Entries</a></h2>
|
|
|
|
<p>This group is required for all problem entries.</p>
|
|
|
|
<p>This section contains the following keys:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn1">Key 1-Problem Log ID</a></li>
|
|
|
|
<li><a href="#hdrtkn2">Key 2-Problem type</a></li>
|
|
|
|
<li><a href="#hdrtkn3">Key 3-Problem status</a></li>
|
|
|
|
<li><a href="#hdrtkn4">Key 4-User assinged</a></li>
|
|
|
|
<li><a href="#hdrtkn5">Key 5-Problem origin system</a></li>
|
|
|
|
<li><a href="#hdrtkn6">Key 6-Operational data</a></li>
|
|
|
|
<li><a href="#hdrtkn7">Key 7-Filter control</a></li>
|
|
|
|
<li><a href="#hdrtkn8">Key 8-Answer codes</a></li>
|
|
</ul>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1">Key 1-problem log id</a></h3>
|
|
|
|
<p>Key 1 is required to identify the entry to which data will be added. Key 1
|
|
has the following uses:</p>
|
|
|
|
<ul>
|
|
<li>Defines whether the problem is being created for a local or remote
|
|
problem.</li>
|
|
|
|
<li>Provides the problem log identifier that is used with the Add, Change,
|
|
Delete, or Retrieve Problem Log Entry APIs.</li>
|
|
</ul>
|
|
|
|
<p><strong>Note:</strong> The problem log output parameter provided on the
|
|
Create Problem Log Entry API is returned in the key 1 format.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(31)</td>
|
|
<td align="left" valign="top">Problem log identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">39</td>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2">Key 2-problem type</a></h3>
|
|
|
|
<p>This key is used to:</p>
|
|
|
|
<ul>
|
|
<li>Define the type of problem log entry</li>
|
|
|
|
<li>Return the type of problem log entry retrieved</li>
|
|
</ul>
|
|
|
|
<br>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Problem type. See <a href="#hdrfldes">Field Descriptions</a> for a description of the problem types.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn3">Key 3-problem status</a></h3>
|
|
|
|
<p>Defines the status of the problem log. The problem statuses are OPENED,
|
|
READY, SENT, ANSWERED, VERIFIED, and CLOSED. PREPARED status implies that the
|
|
problem log contains data that enables it to be sent to a service provider. The
|
|
status is incremental. This means that the problem log entry contains the
|
|
minimum level of data required for the problem to achieve such a status.
|
|
PREPARED may be applied anytime after a problem has been opened and before it
|
|
is closed.</p>
|
|
|
|
<p>Key 6001 is required with this key to record that the problem status has
|
|
been changed. The status can be created, changed, or retrieved.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Problem status</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn4">Key 4-user assigned</a></h3>
|
|
|
|
<p>Defines to whom the problem has been assigned.</p>
|
|
|
|
<p>This entry can be created, changed, or retrieved.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">User assigned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn5">Key 5-problem origin system</a></h3>
|
|
|
|
<p>Defines the system on which this problem log entry originated. The system
|
|
may be local (this system) or remote (another system). If the Create location
|
|
field is set to local, the Create Problem Log Entry API automatically adds the
|
|
following groups of fields:</p>
|
|
|
|
<ul>
|
|
<li>Origin system hardware description</li>
|
|
|
|
<li>Origin system operating system</li>
|
|
</ul>
|
|
|
|
<p>This entry can only be created and retrieved.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Create location</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Machine type length through Serial number pertain to the origin system
|
|
hardware description.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Feature length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Feature</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">76</td>
|
|
<td align="center" valign="top">4C</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to the origin system
|
|
operating system.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">108</td>
|
|
<td align="center" valign="top">6C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">112</td>
|
|
<td align="center" valign="top">70</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">116</td>
|
|
<td align="center" valign="top">74</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">120</td>
|
|
<td align="center" valign="top">78</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">124</td>
|
|
<td align="center" valign="top">7C</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">139</td>
|
|
<td align="center" valign="top">8B</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">144</td>
|
|
<td align="center" valign="top">90</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">149</td>
|
|
<td align="center" valign="top">95</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">154</td>
|
|
<td align="center" valign="top">9A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">156</td>
|
|
<td align="center" valign="top">9C</td>
|
|
<td align="left" valign="top">CHAR(13)</td>
|
|
<td align="left" valign="top">Create date and time</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">169</td>
|
|
<td align="center" valign="top">A9</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Delta level</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn6">Key 6-Operational data</a></h3>
|
|
|
|
<p>This key provides operational information about the problem entry.</p>
|
|
|
|
<p>All fields, except the Time added field and the When closed fields, can be
|
|
created, changed, deleted, or retrieved. The time fields are added
|
|
automatically by the Create and Change Problem Log Entry APIs,
|
|
respectively.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 6</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Creator of entry</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Alert status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Auto PAR</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Auto notify</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">APAR Library</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Code and Network address are received from the system.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="center" valign="top">26</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">39</td>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Network address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Code and Network address are sent to the system.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">59</td>
|
|
<td align="center" valign="top">3B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Network address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Code and Network address are prepared for the system.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="center" valign="top">50</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">81</td>
|
|
<td align="center" valign="top">51</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Network address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">101</td>
|
|
<td align="center" valign="top">65</td>
|
|
<td align="left" valign="top">CHAR(13)</td>
|
|
<td align="left" valign="top">Date and time added</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">114</td>
|
|
<td align="center" valign="top">72</td>
|
|
<td align="left" valign="top">CHAR(13)</td>
|
|
<td align="left" valign="top">Date and time closed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">127</td>
|
|
<td align="center" valign="top">7F</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">128</td>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Mode of analysis</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn7">Key 7--filter control</a></h3>
|
|
|
|
<br>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Filter event</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Filter name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">22</td>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Filter library name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Filter group assigned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">42</td>
|
|
<td align="center" valign="top">2A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn8">Key 8-answer codes</a></h3>
|
|
|
|
<p>Contains the answer that was received when the problem was sent to a service
|
|
provider.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 8</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Answer code assigned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Answer code returned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Problem number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">25</td>
|
|
<td align="center" valign="top">19</td>
|
|
<td align="left" valign="top">CHAR(3)</td>
|
|
<td align="left" valign="top">Problem branch number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(3)</td>
|
|
<td align="left" valign="top">Problem country number</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg1000">Key Group 1000-Problem Description Entries</a></h2>
|
|
|
|
<p>This group creates, changes, and retrieves problem description entries.</p>
|
|
|
|
<p>To locate the key of your need, click one of the following:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn1001">Key 1001--Problem severity</a></li>
|
|
|
|
<li><a href="#hdrtkn1002">Key 1002--Problem description message</a></li>
|
|
|
|
<li><a href="#hdrtkn1003">Key 1003--Problem creation data</a></li>
|
|
|
|
<li><a href="#hdrtkn1004">Key 1004--Reporting device</a></li>
|
|
|
|
<li><a href="#hdrtkn1005">Key 1005--Failing resource</a></li>
|
|
|
|
<li><a href="#hdrtkn1006">Key 1006--Reporting code</a></li>
|
|
|
|
<li><a href="#hdrtkn1007">Key 1007--Problem analysis data</a></li>
|
|
|
|
<li><a href="#hdrtkn1008">Key 1008--Fix verification status</a></li>
|
|
|
|
<li><a href="#hdrtkn1009">Key 1009--Fix recovery status</a></li>
|
|
|
|
<li><a href="#hdrtkn1010">Key 1010--Symptom string</a></li>
|
|
|
|
<li><a href="#hdrtkn1011">Key 1011--PTF media selection</a></li>
|
|
|
|
<li><a href="#hdrtkn1012">Key 1012--Problem category</a></li>
|
|
|
|
<li><a href="#hdrtkn1013">Key 1013--Client information</a></li>
|
|
|
|
<li><a href="#hdrtkn1014">Key 1014--First value data capture</a></li>
|
|
|
|
<li><a href="#hdrtkn1015">Key 1015--Query status</a></li>
|
|
|
|
<li><a href="#hdrtkn1016">Key 1016--Hardware location information</a></li>
|
|
</ul>
|
|
|
|
<h3><a name="hdrtkn1001">Key 1001--Problem Severity</a></h3>
|
|
|
|
<p>This key defines the impact of the problem on the environment. This key is
|
|
required for PREPARED status.</p>
|
|
|
|
<p>This entry can be created, changed, and retrieved.<br>
|
|
</p>
|
|
<p>For more details about the fields in the following table,
|
|
see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Problem severity</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1002">Key 1002-Problem Description Message</a></h3>
|
|
|
|
<p>This key may be used where a message is used to describe the problem. If a
|
|
message is not used, use key 3001 (text entry) to provide a description of the
|
|
problem. Either key 1002 or 3001 is required. This key is required when the
|
|
problem type is machine detected. This entry can be created, changed, or
|
|
retrieved.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Message identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">15</td>
|
|
<td align="center" valign="top">F</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Message library name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">25</td>
|
|
<td align="center" valign="top">19</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Message file name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="center" valign="top">23</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1003">Key 1003-Problem Creation Data</a></h3>
|
|
|
|
<p>This is required for machine detected problem types and is optional for
|
|
other problem types. This entry can be created, changed, or retrieved.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="60%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="20%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Reference code through Reference code translate table library are part
|
|
of the reference code description data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reference code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="center" valign="top">A</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code translate table identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code translate table library</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="center" valign="top">1E</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Reference code description message</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">37</td>
|
|
<td align="center" valign="top">25</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code description file name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">47</td>
|
|
<td align="center" valign="top">2F</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code description library name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">57</td>
|
|
<td align="center" valign="top">39</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Error code message identifier</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1004">Key 1004-Reporting Device</a></h3>
|
|
|
|
<p>This key provides data that defines the machine that contains the failing
|
|
hardware. This data is required for a problem to achieve READY status, since it
|
|
contains the machine that a problem or PTF order will be reported against.</p>
|
|
|
|
<p>This entry can be created, changed, or retrieved.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 1004</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Machine type length through Serial number pertain to the reporting
|
|
device.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Feature length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Feature</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">76</td>
|
|
<td align="center" valign="top">4C</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">108</td>
|
|
<td align="center" valign="top">6C</td>
|
|
<td align="left" valign="top">CHAR(12)</td>
|
|
<td align="left" valign="top">EC number</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1005">Key 1005--Failing Resource</a></h3>
|
|
|
|
<p>This key contains data that defines the object that is failing. Hardware
|
|
that can fail includes a machine, a feature, or a component of the machine. To
|
|
an observer they might appear the same: they both have a type, a serial number,
|
|
and a model. The major distinction is whether you have a maintenance
|
|
contract.</p>
|
|
|
|
<p>For example, you can report a problem on a tape device 6366, but you cannot
|
|
report a problem on an IOP feature number 2615. The 2615 is part of system
|
|
machine type 9406. A problem can be reported against 9406 because it has a
|
|
maintenance contract. This entry can be created, changed, or retrieved. Where a
|
|
program object is failing, the product data is also added. Otherwise it must be
|
|
blank.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 1005</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Type of hardware</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Machine type length to Serial number pertain to the failing device
|
|
structure.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Feature length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">64</td>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Feature</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="center" valign="top">50</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to the failing product
|
|
structure.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">112</td>
|
|
<td align="center" valign="top">70</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">116</td>
|
|
<td align="center" valign="top">74</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">120</td>
|
|
<td align="center" valign="top">78</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">124</td>
|
|
<td align="center" valign="top">7C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">128</td>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">143</td>
|
|
<td align="center" valign="top">8F</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">148</td>
|
|
<td align="center" valign="top">94</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">153</td>
|
|
<td align="center" valign="top">99</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">158</td>
|
|
<td align="center" valign="top">9E</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">160</td>
|
|
<td align="center" valign="top">A0</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Instruction</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">164</td>
|
|
<td align="center" valign="top">A4</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Hierarchy</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">184</td>
|
|
<td align="center" valign="top">B8</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Resource name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">194</td>
|
|
<td align="center" valign="top">C2</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Error log identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">198</td>
|
|
<td align="center" valign="top">C6</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Program</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1006">Key 1006-Reporting Code</a></h3>
|
|
|
|
<p>Data that defines the program object that is failing or the object against
|
|
which the problem will be reported. For example, the licensed internal code of
|
|
a feature, such as an IOA, is the product on which the problem will be
|
|
reported. It is the program object with a maintenance contract.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 1006</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to the reporting product
|
|
description.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">43</td>
|
|
<td align="center" valign="top">2B</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">53</td>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">58</td>
|
|
<td align="center" valign="top">3A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Program</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">70</td>
|
|
<td align="center" valign="top">46</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Probe</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">74</td>
|
|
<td align="center" valign="top">4A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1007">Key 1007-Problem Analysis Data</a></h3>
|
|
|
|
<p>This key contains the post problem analysis results. The reference code
|
|
description data defines the program that isolated the error and provides a
|
|
reference to an object that contains detailed data describing the failure.</p>
|
|
|
|
<p>This key is required to move a machine detected problem to READY status. It
|
|
is optional with other problem types. The entry can be created, changed, or
|
|
retrieved.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Number of times analyzed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Isolation status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">PDP</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Reference code through Reference code translate table library pertain to
|
|
the reference code description data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reference code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">26</td>
|
|
<td align="center" valign="top">1A</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code translate table identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Reference code translate table library</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">46</td>
|
|
<td align="center" valign="top">2E</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Exit point of the PDP</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1008">Key 1008-Fix Verification Status</a></h3>
|
|
|
|
<p>The key that data that defines the status of the verification attempt.</p>
|
|
|
|
<p>The problem must be in SENT or ANSWERED status to append this data. This
|
|
entry can be created, changed, or retrieved.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Verification status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">PDP</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1009">Key 1009-Fix Recovery Status</a></h3>
|
|
|
|
<p>This key contains data that defines status of the recovery attempt.</p>
|
|
|
|
<p>The problem must be in SENT or ANSWERED status to append this data. This
|
|
entry can be created, changed, or retrieved.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Recovery status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">PDP</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1010">Key 1010 -Symptom String</a></h3>
|
|
|
|
<p>This key contains data that is used to search a data base for the existence
|
|
of a problem.</p>
|
|
|
|
<p>The problem must be READY status to append this data. A problem cannot be
|
|
moved to PREPARED status without this key. This entry can be created, changed,
|
|
or retrieved. It is not allowed on problem type 3, PTF order.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Symptom</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The first
|
|
character position of this symptom field may not contain a blank.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1011">Key 1011-PTF Media Selection</a></h3>
|
|
|
|
<p>This key contains data that is used to define the type of media on which a
|
|
PTF should be delivered. The type of media is defined by the media type and the
|
|
machine type on which the media is installed.</p>
|
|
|
|
<p><strong>Note:</strong> If the machine type and model are unknown, zeros must
|
|
be used for these fields.</p>
|
|
|
|
<p>A problem cannot be moved to PREPARED status without this key.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Media type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1012">Key 1012-Problem Category</a></h3>
|
|
|
|
<p>This key contains data that is used to define the category of a problem.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Problem category</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1013">Key 1013-Client Information</a></h3>
|
|
|
|
<p>This key contains data that defines the failing software on a personal
|
|
computer.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Path Name Length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Program Length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Function length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Client ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Contact information length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Path Name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">292</td>
|
|
<td align="center" valign="top">124</td>
|
|
<td align="left" valign="top">CHAR(64)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">356</td>
|
|
<td align="center" valign="top">164</td>
|
|
<td align="left" valign="top">CHAR(64)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">420</td>
|
|
<td align="center" valign="top">1A4</td>
|
|
<td align="left" valign="top">CHAR(64)</td>
|
|
<td align="left" valign="top">Program</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">484</td>
|
|
<td align="center" valign="top">1E4</td>
|
|
<td align="left" valign="top">CHAR(64)</td>
|
|
<td align="left" valign="top">Function</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">548</td>
|
|
<td align="center" valign="top">224</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Client ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">804</td>
|
|
<td align="center" valign="top">324</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Contact information</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">1060</td>
|
|
<td align="center" valign="top">424</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Address</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1014">Key 1014-First Failure Data Capture</a></h3>
|
|
|
|
<p>This key contains data that is used to indicate the number of times a
|
|
problem has recurred. The data contains the program that detected the failure
|
|
and a description of the product.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 1014</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Count</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Object name length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Object name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to product data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">276</td>
|
|
<td align="center" valign="top">114</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">280</td>
|
|
<td align="center" valign="top">118</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">284</td>
|
|
<td align="center" valign="top">11C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">288</td>
|
|
<td align="center" valign="top">120</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">292</td>
|
|
<td align="center" valign="top">124</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">307</td>
|
|
<td align="center" valign="top">133</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">312</td>
|
|
<td align="center" valign="top">138</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">317</td>
|
|
<td align="center" valign="top">13D</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">322</td>
|
|
<td align="center" valign="top">142</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1015">Key 1015-Query Status</a></h3>
|
|
|
|
<p>An indicator of the results of a query of the problem log status.<br>
|
|
</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Query status</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn1016">Key 1016-Hardware Location Information</a></h3>
|
|
|
|
<p>This key indicates the physical location of the hardware for frame ID and
|
|
device locations.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Frame ID location</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Device location</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Card location</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg2000">Key Group 2000-FRU Entries</a></h2>
|
|
|
|
<p>This key group provides information about field replaceable unit (FRU). This
|
|
group can only be used with machine-detected problem types. Keys 2001 through
|
|
2009 use a header to define the FRU type, probability, FRU code, and message
|
|
identifier for the FRU.</p>
|
|
|
|
<p>Click one of the following to find your key:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn2000">Key 2000-Number of FRU Entries to Work with</a></li>
|
|
|
|
<li><a href="#hdrtkn2001">Key 2001-Device FRU type</a></li>
|
|
|
|
<li><a href="#hdrtkn2002">Key 2002-Code FRU type</a></li>
|
|
|
|
<li><a href="#hdrtkn2003">Key 2003-Media FRU type</a></li>
|
|
|
|
<li><a href="#hdrtkn2004">Key 2004-User FRU type</a></li>
|
|
|
|
<li><a href="#hdrtkn2005">Key 2005-FRU name</a></li>
|
|
|
|
<li><a href="#hdrtkn2006">Key 2006-Attached FRU</a></li>
|
|
|
|
<li><a href="#hdrtkn2007">Key 2007-Configuration FRU</a></li>
|
|
|
|
<li><a href="#hdrtkn2008">Key 2008-General FRU</a></li>
|
|
|
|
<li><a href="#hdrtkn2009">Key 2009-Channel attached FRU</a></li>
|
|
</ul>
|
|
|
|
<br>
|
|
<h3><a name="hdrtkn2000">Key 2000-Number of FRU Entries to Work with</a></h3>
|
|
|
|
<p>This key deletes or retrieves all FRU entries or all FRU entries of a
|
|
class.</p>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">FRU count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2001">Key 2001-Device FRU Type</a></h3>
|
|
|
|
<p>This defines the data required to create a FRU entry for a device or
|
|
feature. Device here can also be a feature code. The device data defines the
|
|
device or feature.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Device location text length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Coded character set identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Rack serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Machine type length through Serial number pertain to device data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Feature length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">52</td>
|
|
<td align="center" valign="top">34</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">56</td>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">72</td>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">88</td>
|
|
<td align="center" valign="top">58</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Feature</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">104</td>
|
|
<td align="center" valign="top">68</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">136</td>
|
|
<td align="center" valign="top">88</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">143</td>
|
|
<td align="center" valign="top">8F</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Device location text</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">399</td>
|
|
<td align="center" valign="top">18F</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Resource name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">409</td>
|
|
<td align="center" valign="top">199</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Device name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">419</td>
|
|
<td align="center" valign="top">1A3</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Rack serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">451</td>
|
|
<td align="center" valign="top">1C3</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Card position</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">453</td>
|
|
<td align="center" valign="top">1C5</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">DSA bus number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">455</td>
|
|
<td align="center" valign="top">1C7</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Unit address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">459</td>
|
|
<td align="center" valign="top">1CB</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Port</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">461</td>
|
|
<td align="center" valign="top">1CD</td>
|
|
<td align="left" valign="top">CHAR(3)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">464</td>
|
|
<td align="center" valign="top">1D0</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Device type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields, Transport type through Dependent address 5, pertain to RISC device
|
|
data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">468</td>
|
|
<td align="center" valign="top">1D4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Transport type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">472</td>
|
|
<td align="center" valign="top">1D8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Bus number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">476</td>
|
|
<td align="center" valign="top">1DC</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Card number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">480</td>
|
|
<td align="center" valign="top">1E0</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Board number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">484</td>
|
|
<td align="center" valign="top">1E4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Address type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">488</td>
|
|
<td align="center" valign="top">1E8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">I/O bus address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">492</td>
|
|
<td align="center" valign="top">1EC</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Dependent address 2</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">496</td>
|
|
<td align="center" valign="top">1F0</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Dependent address 3</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">500</td>
|
|
<td align="center" valign="top">1F4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Dependent address 4</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">504</td>
|
|
<td align="center" valign="top">1F8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Dependent address 5</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2002">Key 2002-Code FRU Type</a></h3>
|
|
|
|
<p>This defines the data required to create a FRU entry for code. Code may be a
|
|
product, a program, or a module.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to product data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">59</td>
|
|
<td align="center" valign="top">3B</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">64</td>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">69</td>
|
|
<td align="center" valign="top">45</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">74</td>
|
|
<td align="center" valign="top">4A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">76</td>
|
|
<td align="center" valign="top">4C</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Primary function group</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="center" valign="top">50</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Secondary function group</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">84</td>
|
|
<td align="center" valign="top">54</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Module name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">94</td>
|
|
<td align="center" valign="top">5E</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">101</td>
|
|
<td align="center" valign="top">65</td>
|
|
<td align="left" valign="top">CHAR(3)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2003">Key 2003-Media FRU Type</a></h3>
|
|
|
|
<p>This defines the data required to create a FRU entry for media. The device
|
|
data defines the device on which the media, such as tape or diskette, was
|
|
installed.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Machine length type through Serial number pertain to the device
|
|
data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Machine type length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Model length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Feature length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Serial number length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Machine type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Model</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">76</td>
|
|
<td align="center" valign="top">4C</td>
|
|
<td align="left" valign="top">CHAR(16)</td>
|
|
<td align="left" valign="top">Feature</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">92</td>
|
|
<td align="center" valign="top">5C</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Serial number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">124</td>
|
|
<td align="center" valign="top">7C</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">131</td>
|
|
<td align="center" valign="top">83</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Resource name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">141</td>
|
|
<td align="center" valign="top">8D</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">Volume ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">149</td>
|
|
<td align="center" valign="top">95</td>
|
|
<td align="left" valign="top">CHAR(3)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2004">Key 2004-User FRU Type</a></h3>
|
|
|
|
<p>This defines the data required to define a problem resulting from a user
|
|
action.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="center" valign="top">23</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2005">Key 2005-FRU Name</a></h3>
|
|
|
|
<p>This defines the data required to create a list of up to six parts that
|
|
could be failing. The parts are identified by their part numbers and
|
|
location.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="center" valign="top">23</td>
|
|
<td align="left" valign="top">CHAR(25)</td>
|
|
<td align="left" valign="top">Part location</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(6)(12)</td>
|
|
<td align="left" valign="top">Part number array</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2006">Key 2006-Attached FRU</a></h3>
|
|
|
|
<p>This defines the data required to create a list of up to six parts that
|
|
could be failing. The parts are identified by their part numbers and
|
|
location.</p>
|
|
|
|
<p>This FRU defines parts that are attached to I/O adapters or I/O
|
|
processors.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="center" valign="top">23</td>
|
|
<td align="left" valign="top">CHAR(25)</td>
|
|
<td align="left" valign="top">Part location</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(6)(12)</td>
|
|
<td align="left" valign="top">Part number array</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2007">Key 2007-Configuration FRU</a></h3>
|
|
|
|
<p>This key defines an error in the configuration of a device. It provides the
|
|
name of a panel that may be displayed defining a problem.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Coded character set identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Replacement text length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">Screen identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Replacement text</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">74</td>
|
|
<td align="center" valign="top">4A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2008">Key 2008 - General FRU</a></h3>
|
|
|
|
<p>This defines a FRU that is not of one of the other classes of FRUs. It
|
|
provides the name of a panel that may be displayed defining a problem.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">47</td>
|
|
<td align="center" valign="top">2F</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Coded character set identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">52</td>
|
|
<td align="center" valign="top">34</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Replacement text length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">56</td>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="left" valign="top">CHAR(8)</td>
|
|
<td align="left" valign="top">Screen identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">64</td>
|
|
<td align="center" valign="top">40</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Replacement text</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">94</td>
|
|
<td align="center" valign="top">5E</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn2009">Key 2009-Channel Attached FRU</a></h3>
|
|
|
|
<br>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Class of FRU through Reserved pertain to the FRU header.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Class of FRU</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Probability of fix</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">FRU code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">FRU description message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="center" valign="top">1B</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(7)</td>
|
|
<td align="left" valign="top">Document reference message ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">35</td>
|
|
<td align="center" valign="top">23</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">Fault symptom code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">39</td>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="left" valign="top">CHAR(32)</td>
|
|
<td align="left" valign="top">Sense bytes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">71</td>
|
|
<td align="center" valign="top">47</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg3000">Key Group 3000-Text Entries</a></h2>
|
|
|
|
<p>This key group creates, retrieves, and changes problem text entries. It
|
|
provides access to text that defines, describes, or tracks a problem.</p>
|
|
|
|
<p>To get to the key of your need, click one of the following:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn3000">Key 3000-Text entry</a></li>
|
|
|
|
<li><a href="#hdrtkn3001">Key 3001-Text entry</a></li>
|
|
|
|
</ul>
|
|
|
|
<h3><a name="hdrtkn3000">Key 3000-Text Entry</a></h3>
|
|
|
|
<p>Retrieves text about a problem. Either all text associated with the problem
|
|
or specified text can be retrieved. The text types associated with the problem
|
|
are:</p>
|
|
|
|
<ul>
|
|
<li>80 character title, limit to one entry
|
|
|
|
<p>This entry provides users with a means of describing a problem in their own
|
|
words. This appears on the problem list panel.</p>
|
|
</li>
|
|
|
|
<li>Long problem description.
|
|
|
|
<p>A detailed description of the problem.</p>
|
|
</li>
|
|
|
|
<li>Problem status
|
|
|
|
<p>Used to provide a means of tracking a problem until it is resolved,
|
|
especially tracking what the support organization is doing to resolve the
|
|
problem.</p>
|
|
</li>
|
|
|
|
<li>Private notes
|
|
|
|
<p>Provides an area to keep notes about a problem that will not be made public.
|
|
These notes are not sent to another system.</p>
|
|
</li>
|
|
|
|
<li>Associated problem data
|
|
|
|
<p>This area is for general use and can be tailored to the needs of the
|
|
users.</p>
|
|
</li>
|
|
</ul>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<br>
|
|
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Text type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Text count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn3001">Key 3001-Text Entry</a></h3>
|
|
|
|
<p>Allows the user to create or change data about a problem. The user is
|
|
responsible for the content and format.</p>
|
|
|
|
<p>To create a text entry, provide the length of text to add. The text is
|
|
referenced by a pointer and the coded character set identifier. A pointer,
|
|
defined in key 3001 (Text entry), points to the beginning of the data.</p>
|
|
|
|
<p>To change the data, a retrieve, although not required, should be performed
|
|
first. Data provided on the change API overlays the data previously in the
|
|
entry. The data is changed by providing the data as done in a create. To
|
|
effectively delete the data set, set Text length to 0. This entry can be
|
|
created, changed, or retrieved.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Text type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Coded character set identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Text length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(12)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">POINTER(SPP)</td>
|
|
<td align="left" valign="top">Pointer to the text</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<h2><a name="hdrtg4000">Key Group 4000-Supporting data entries</a></h2>
|
|
<p>This key group maintains a list of files that contain supplemental data
|
|
about a problem. The data is contained in spooled or database files. The name
|
|
and location of the files is maintained by this key group.</p>
|
|
|
|
<p>To get to the key of your need, click one of the following:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn4000">Key 4000-Supporting data entry</a></li>
|
|
|
|
<li><a href="#hdrtkn4001">Key 4001-Spooled file data</a></li>
|
|
|
|
<li><a href="#hdrtkn4002">Key 4002-File data</a></li>
|
|
</ul>
|
|
|
|
<br>
|
|
<h3><a name="hdrtkn4000">Key 4000-Supporting Data Entries</a></h3>
|
|
|
|
<p>This key retrieves and deletes all entries or all entries of a type, spooled
|
|
or database files, associated with a specific problem. Spooled files are
|
|
processed using key 4001 and database files are processed using key 4002.
|
|
Deleting a specific entry is not supported. This entry can be used by the
|
|
delete and retrieve API.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">File type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">File count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn4001">Key 4001-Spooled File Data</a></h3>
|
|
|
|
<p>This key contains the name of a spooled file that is associated with the
|
|
problem log entry.</p>
|
|
|
|
<p>This key is used to add or create an entry. It is also used to return the
|
|
results of a retrieve operation.</p>
|
|
|
|
<p>To add or create an entry, use this key to define each spooled file to be
|
|
associated with the problem. New entries are added to the file.</p>
|
|
|
|
<p>To change an entry it must be deleted first then a new one added.</p>
|
|
|
|
<p>A retrieve is done by passing key 4000 and defining type 1. All spooled file
|
|
entries are returned, a key 4001 (spooled file data) for each. The entry is
|
|
used by the Add and Create Problem Log Entry APIs.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">File number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Job name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">22</td>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">User</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">CHAR(6)</td>
|
|
<td align="left" valign="top">Job Number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="center" valign="top">26</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">File Name</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn4002">Key 4002-File Data</a></h3>
|
|
|
|
<p>This key contains the name of a data base file that is associated with the
|
|
problem log entry.</p>
|
|
|
|
<p>This key is used to add or create an entry. It is also used to return the
|
|
results of a retrieve operation.</p>
|
|
|
|
<p>To add or create an entry, use key 4002 (file data) to define each spooled
|
|
file to be associated with the problem. New entries are added to the file.</p>
|
|
|
|
<p>To change an entry it must be deleted first then a new ones added.</p>
|
|
|
|
<p>A retrieve is done by passing key 4000 and defining type 2. All data base
|
|
file entries are returned, a key 4002 (file data) for each.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">File name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">File library name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">File member name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="center" valign="top">26</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg5000">Key Group 5000-Contact Entries</a></h2>
|
|
|
|
<p>This key group provides information about the contact.</p>
|
|
|
|
<p>This section contains the following keys:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn5000">Key 5000-Contact entries</a></li>
|
|
|
|
<li><a href="#hdrtkn5001">Key 5001-Contact information</a></li>
|
|
</ul>
|
|
|
|
<br>
|
|
<h3><a name="hdrtkn5000">Key 5000-Contact entries</a></h3>
|
|
|
|
<p>Allows the retrieval of contact information, local, remote, or both. A key
|
|
5001 (Contact information) entry is returned for each of the contact entries.
|
|
This can be used by the Retrieve Problem Log Entry API.</p>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Contact type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Contact information count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn5001">Key 5001-Contact Information</a></h3>
|
|
|
|
<p>Allows creating or changing a contact entry. To create or change an
|
|
entry:</p>
|
|
|
|
<ul>
|
|
<li>Provide the type of entry to create or change</li>
|
|
|
|
<li>Set the key control to define the field to process.
|
|
|
|
<p>The control values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">NLV</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Corporation name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Contact name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Primary contact phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Help desk or pager number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">Address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>64</em></td>
|
|
<td align="left" valign="top">CCSID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>128</em></td>
|
|
<td align="left" valign="top">Primary FAX contact phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>256</em></td>
|
|
<td align="left" valign="top">Alternative FAX contact phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>512</em></td>
|
|
<td align="left" valign="top">Primary electronic mail address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1024</em></td>
|
|
<td align="left" valign="top">Alternative electronic mail address</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p>To process multiple fields sum the value of the fields to be processed.</p>
|
|
</li>
|
|
|
|
<li>Provide the data to be added to the field. Enter a blank to delete the
|
|
contents of a field.</li>
|
|
</ul>
|
|
|
|
<br>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 5001</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Contact type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Coded character set identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">CHAR(4)</td>
|
|
<td align="left" valign="top">National language version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">Corporation name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">Name of contact</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">96</td>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Primary phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">126</td>
|
|
<td align="center" valign="top">7E</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Help desk or pager number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">156</td>
|
|
<td align="center" valign="top">9C</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Primary FAX number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">186</td>
|
|
<td align="center" valign="top">BA</td>
|
|
<td align="left" valign="top">CHAR(30)</td>
|
|
<td align="left" valign="top">Alternative FAX number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Address line 1 through Postal code pertain to the postal address.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">216</td>
|
|
<td align="center" valign="top">D8</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">Address line 1</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">252</td>
|
|
<td align="center" valign="top">FC</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">Address line 2</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">288</td>
|
|
<td align="center" valign="top">120</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">Address line 3</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">324</td>
|
|
<td align="center" valign="top">144</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">City or locality</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">360</td>
|
|
<td align="center" valign="top">168</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">Country or region</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">380</td>
|
|
<td align="center" valign="top">17C</td>
|
|
<td align="left" valign="top">CHAR(12)</td>
|
|
<td align="left" valign="top">Postal code</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">392</td>
|
|
<td align="center" valign="top">188</td>
|
|
<td align="left" valign="top">CHAR(36)</td>
|
|
<td align="left" valign="top">State or province</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">428</td>
|
|
<td align="center" valign="top">1AC</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Primary electronic mail address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">684</td>
|
|
<td align="center" valign="top">2AC</td>
|
|
<td align="left" valign="top">CHAR(256)</td>
|
|
<td align="left" valign="top">Alternative electronic mail address</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg6000">Key Group 6000-Problem History Entries</a></h2>
|
|
|
|
<p>This key group provides problem history structures.</p>
|
|
|
|
<p>This section includes the following keys:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn6000">Key 6000-History information</a></li>
|
|
|
|
<li><a href="#hdrtkn6001">Key 6001-History information</a></li>
|
|
</ul>
|
|
|
|
<h3><a name="hdrtkn6000">Key 6000-History Information</a></h3>
|
|
|
|
<p>This key retrieves all or the last history entry. Key 6001 (history
|
|
information) is returned for each history entry. Entries are returned starting
|
|
with the latest entry.</p>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">History type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">History count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn6001">Key 6001-History Information</a></h3>
|
|
|
|
<p>History entries should be added to the file in logical event sequence and
|
|
must be added each time the problem log entry is created, changed, or elements
|
|
are deleted. The create and add APIs add the entries in the sequence the key
|
|
6001 (history information) are supplied to the API. No verification is made of
|
|
the logical order of the events. All entries that are added in the context of
|
|
one API call have the same date and time. The API adds the date and time.</p>
|
|
|
|
<p>Once entered the event may not be changed or deleted. Change control is
|
|
provided to allow optional data, change request name, and change request number
|
|
to be added when needed.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 6001</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">History type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">CHAR(13)</td>
|
|
<td align="left" valign="top">Event date and time</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">29</td>
|
|
<td align="center" valign="top">1D</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">User ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">39</td>
|
|
<td align="center" valign="top">27</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Change request name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">49</td>
|
|
<td align="center" valign="top">31</td>
|
|
<td align="left" valign="top">CHAR(6)</td>
|
|
<td align="left" valign="top">Change request number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">55</td>
|
|
<td align="center" valign="top">37</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrtg7000">Key Group 7000-PTF Entries</a></h2>
|
|
|
|
<p>This key group provides program temporary fix (PTF) information.</p>
|
|
|
|
<p>This section contains the following keys:</p>
|
|
|
|
<ul>
|
|
<li><a href="#hdrtkn7000">Key 7000-PTF entry</a></li>
|
|
|
|
<li><a href="#hdrtkn7001">Key 7001-PTF ID</a></li>
|
|
|
|
<li><a href="#hdrtkn7002">Key 7002-PTF ID</a></li>
|
|
</ul>
|
|
|
|
<h3><a name="hdrtkn7000">Key 7000-PTF Entry</a></h3>
|
|
|
|
<p>Allows a user to retrieve or delete all PTF entries.</p>
|
|
|
|
<p>On a retrieve operation it defines the number of entries returned on a
|
|
retrieve operation.</p>
|
|
|
|
<p>On a delete operation, all the PTF entries are deleted. Number of entries
|
|
has no significance during delete.</p>
|
|
<p>For more details about the fields in the following table, see <a href="#hdrfldes">Field Descriptions</a>.</p>
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">PTF count</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn7001">Key 7001-PTF ID</a></h3>
|
|
|
|
<p>This key defines the program temporary fix (PTF) identifier. On add or
|
|
create operations, all fields must be filled in.</p>
|
|
|
|
<p>On a retrieve operation, this key defines which PTF to retrieve. A PTF is
|
|
identified by the PTF ID, product, version, release, and modification.</p>
|
|
|
|
<p>PTF entries are always added to the end of the list.</p>
|
|
|
|
<p>To change a PTF entry, the key control should be used to identify the field
|
|
being changed. The PTF ID may not be changed.</p>
|
|
|
|
<p><strong>Note:</strong> Ensure that the correct PTF entry is being changed.
|
|
The SNDPTFORD command creates entries that use special values for the product
|
|
data. Non-IBM products may use the same PTF ID for different releases or
|
|
different vendors may use the same PTF ID. It may be necessary to retrieve,
|
|
delete, and add new PTF entries where there are multiple PTFs with the same PTF
|
|
ID, but different product data, are encountered. This exposure only exists with
|
|
non-IBM PTFs since IBM PTFs have unique PTF identifiers.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 7001</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">PTF status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">PTF ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">CHAR(20)</td>
|
|
<td align="left" valign="top">PTF ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top" colspan="4"><strong>Note:</strong> The following
|
|
fields Product ID length through Reserved pertain to the product data.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">44</td>
|
|
<td align="center" valign="top">2C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Product ID length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">48</td>
|
|
<td align="center" valign="top">30</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Version length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">52</td>
|
|
<td align="center" valign="top">34</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Release level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">56</td>
|
|
<td align="center" valign="top">38</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Modification level length</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="center" valign="top">3C</td>
|
|
<td align="left" valign="top">CHAR(15)</td>
|
|
<td align="left" valign="top">Product ID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">75</td>
|
|
<td align="center" valign="top">4B</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Version</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">80</td>
|
|
<td align="center" valign="top">50</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Release level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">85</td>
|
|
<td align="center" valign="top">55</td>
|
|
<td align="left" valign="top">CHAR(5)</td>
|
|
<td align="left" valign="top">Modification level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">90</td>
|
|
<td align="center" valign="top">5A</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">92</td>
|
|
<td align="center" valign="top">5C</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Minimum level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">94</td>
|
|
<td align="center" valign="top">5E</td>
|
|
<td align="left" valign="top">CHAR(2)</td>
|
|
<td align="left" valign="top">Maximum level</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">96</td>
|
|
<td align="center" valign="top">60</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">PTF image</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtkn7002">Key 7002-PTF ID</a></h3>
|
|
|
|
<p>On a create operation, all fields must be provided.</p>
|
|
|
|
<p>On a change operation, only the fields identified by the Key control field
|
|
are processed.</p>
|
|
|
|
<p>On a retrieve operation, the PTF ordering options are returned.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key control for key 7002</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">12</td>
|
|
<td align="center" valign="top">C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">PTF order type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">16</td>
|
|
<td align="center" valign="top">10</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Option</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="center" valign="top">14</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Reorder</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="center" valign="top">18</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Delivery</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">28</td>
|
|
<td align="center" valign="top">1C</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Check</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">32</td>
|
|
<td align="center" valign="top">20</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Delivery Format</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">36</td>
|
|
<td align="center" valign="top">24</td>
|
|
<td align="left" valign="top">CHAR(64)</td>
|
|
<td align="left" valign="top">Image directory</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">100</td>
|
|
<td align="center" valign="top">64</td>
|
|
<td align="left" valign="top">CHAR(10)</td>
|
|
<td align="left" valign="top">Image prefix</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtg8000">Key Group 8000-Analyzed Error Entries</a></h3>
|
|
|
|
<p>This key group provides analyzed error flag information.</p>
|
|
|
|
<p><strong>Key 8000-Analyzed Error Flag:</strong> This key retrieves a value
|
|
that indicates whether SLIC analyzed the problem.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Analyzed error flag</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h3><a name="hdrtg9000">Key Group 9000-Logical Partition ID Entries</a></h3>
|
|
|
|
<p>This key group provides logical partition ID information.</p>
|
|
|
|
<p><strong>Key 9000-Logical Partition ID:</strong> This key retrieves the
|
|
current logical partition ID on the physical machine.</p>
|
|
|
|
<table border width="80%">
|
|
<tr>
|
|
<th align="center" valign="bottom" colspan="2">Offset</th>
|
|
<th align="left" valign="bottom" rowspan="2">Type</th>
|
|
<th align="left" valign="bottom" rowspan="2">Field</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<th align="center" valign="bottom">Dec</th>
|
|
<th align="center" valign="bottom">Hex</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="center" valign="top" width="10%">0</td>
|
|
<td align="left" valign="top" width="20%">BINARY(4)</td>
|
|
<td align="left" valign="top" width="60%">Key</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="center" valign="top">4</td>
|
|
<td align="left" valign="top">BINARY(4)</td>
|
|
<td align="left" valign="top">Key size</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="center" valign="top">8</td>
|
|
<td align="left" valign="top">CHAR(1)</td>
|
|
<td align="left" valign="top">Logical partition ID</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<br>
|
|
<br>
|
|
<h2><a name="hdrfldes">Field Descriptions for Key Groups for Problem Log
|
|
APIs</a></h2>
|
|
|
|
<p><strong>Address.</strong> Internet address of the client in dotted form. For
|
|
example: 95.5.123.11.</p>
|
|
|
|
<p><strong>Address line 1.</strong> The first line of the address.</p>
|
|
|
|
<p><strong>Address line 2.</strong> The second line of the address.</p>
|
|
|
|
<p><strong>Address line 3.</strong> The third line of the address.</p>
|
|
|
|
<p><strong>Address type.</strong> The format of the unit address, which is
|
|
numeric value that represents the hardware type. Valid values are as
|
|
follows:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Communications resource</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Storage resource</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Workstation resource</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Auxiliary processor resource</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Library resource</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Alert status.</strong> Valid values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Problem not alertable</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">No alert pending</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Alert pending</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Alternative electronic mail address.</strong> The electronic mail (e-mail)
|
|
address to receive problem-related data, if the primary e-mail address is not
|
|
available.</p>
|
|
|
|
<p><strong>Alternative FAX number.</strong> The backup FAX number to receive
|
|
problem-related data.</p>
|
|
|
|
<p><strong>Analyzed error flag.</strong> Indicates whether the error has been
|
|
analyzed by SLIC.</p>
|
|
|
|
<p><strong>Answer code assigned.</strong> The code that is assigned corresponds
|
|
to a message that describes the answer given to the problem. The values
|
|
are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>-1</em></td>
|
|
<td align="left" valign="top">No code assigned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Fixes sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Fixes mailed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Fixes to be sent later</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Fix cover letter only</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Fixes not available</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Fixes already on system</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>6</em></td>
|
|
<td align="left" valign="top">Not ordered</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>7</em></td>
|
|
<td align="left" valign="top">Fixes ordered or on system</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">All fixes on order</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>9</em></td>
|
|
<td align="left" valign="top">Exceeds mailing limit</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>10</em></td>
|
|
<td align="left" valign="top">Exceeds transmit limit</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>11</em></td>
|
|
<td align="left" valign="top">Exceeds limit for cover letter order</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>12</em></td>
|
|
<td align="left" valign="top">Support center notified</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>13</em></td>
|
|
<td align="left" valign="top">Documentation error</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>14</em></td>
|
|
<td align="left" valign="top">Failing product not entitled</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>15</em></td>
|
|
<td align="left" valign="top">Service requester not entitled</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Reporting system not entitled</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>17</em></td>
|
|
<td align="left" valign="top">Entries out of order</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Answer code returned.</strong> The code that is assigned corresponds
|
|
to a message that describes the answer given the service requester regarding
|
|
the problem. See the answer code assigned field for list of values.</p>
|
|
|
|
<p><strong>APAR library.</strong> The name of the library containing the saved
|
|
APAR data for this problem. The library, if present, contains spooled and
|
|
database files. This data is collected automatically or by the Restore APAR
|
|
Data (RSTAPARDTA) or Save APAR Data (SAVAPARDTA) commands. The library is
|
|
deleted when the problem log entry is deleted.</p>
|
|
|
|
<p><strong>Auto PAR.</strong> Defines if problem analysis procedures were
|
|
automatically run for this problem.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Problem analysis not done automatically.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Problem analysis done automatically.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Auto notify.</strong> Defines if the problem has been automatically
|
|
reported to a service provider.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Notify not done automatically.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Notify done automatically.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Board number.</strong> The number of the back plane card on this
|
|
bus.</p>
|
|
|
|
<p><strong>Bus number.</strong> The number of the bus.</p>
|
|
|
|
<p><strong>Card location.</strong> The physical location of the card.</p>
|
|
|
|
<p><strong>Card number.</strong> The number derived from the slot number (the
|
|
logical address is assigned to the card slot).</p>
|
|
|
|
<p><strong>Card position.</strong> Physical location where the device or
|
|
feature is plugged into the bus.</p>
|
|
|
|
<p><strong>Change request name.</strong> The name assigned, by the user, when
|
|
submitting a change request.</p>
|
|
|
|
<p><strong>Change request number.</strong> The sequence number of the change
|
|
request.</p>
|
|
|
|
<p><strong>Check.</strong> Indicates whether checking is performed on the service
|
|
requester system to determine if PTFs are ordered based on whether
|
|
or not the PTF product is installed or supported. Possible values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>*NO</em></td>
|
|
<td align="left" valign="top">The PTFs specified on the PTF order list are
|
|
ordered even when the PTF product is not installed or supported on the service requester.
|
|
</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>*YES</em></td>
|
|
<td align="left" valign="top">The PTFs specified on the PTF order list parameter are
|
|
ordered only if the PTF product is installed or supported on the service requester.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<dl>
|
|
<dd>
|
|
<p><strong>Note:</strong> <em>*NO</em> must be specified when <em>1 (Cover letter only)</em> is
|
|
specified for PTF order type.</p>
|
|
</dd>
|
|
</dl>
|
|
|
|
|
|
<p><strong>City or locality.</strong> The city or locality of the postal
|
|
address.</p>
|
|
|
|
<p><strong>Class of FRU.</strong> The class of FRU entries to process. The
|
|
values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">All FRU classes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Point of failure</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Partial isolation</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Isolation</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Verification</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Recovery</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>6</em></td>
|
|
<td align="left" valign="top">Answer</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p>All FRUs can only be used on a retrieve operation.</p>
|
|
|
|
<p><strong>Client ID.</strong> Name of the client.</p>
|
|
|
|
<p><strong>Client ID length.</strong> Length of the client ID data.</p>
|
|
|
|
<p><strong>Code.</strong> A code that defines the network address type.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>A</em></td>
|
|
<td align="left" valign="top">APPN</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>I</em></td>
|
|
<td align="left" valign="top">Internet</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>R</em></td>
|
|
<td align="left" valign="top">*IBMSRV</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Coded character set identifier (CCSID).</strong> A code that
|
|
describes the character set of the text. This value should be changed each time
|
|
data is written and the value must agree with the CCSID of the data. If this
|
|
value is 0 on a create operation, the API uses the job CCSID.</p>
|
|
|
|
<p><strong>Contact information.</strong> Data describing the PC contact.</p>
|
|
|
|
<p><strong>Contact information count.</strong> The number of 5001 keys that are
|
|
returned by the retrieve operation.</p>
|
|
|
|
<p><strong>Contact information length.</strong> Length of the contact
|
|
information data. If it is a local contact information record, it is the local
|
|
corporation name, or else it is the remote system corporation name.</p>
|
|
|
|
<p><strong>Contact type.</strong> Origin of contact information, local or
|
|
remote. The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Contact information of the local system</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Contact information of the system on which the
|
|
problem was created.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Corporation name.</strong> Name of company that depends on the entry
|
|
type.</p>
|
|
|
|
<p><strong>Count.</strong> Number of times the problem has been detected.</p>
|
|
|
|
<p><strong>Country or region.</strong> The country or region of the postal address.</p>
|
|
|
|
<p><strong>Create date and time.</strong> Time the problem log entry was
|
|
created and added by the API. It is in format CYYMMDDHHMMSS. Ignored if the
|
|
create was local.</p>
|
|
|
|
<p><strong>Create location.</strong> Defines where problem was created. The
|
|
values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Local</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Remote</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Creator of entry.</strong> Defines the function that created the
|
|
entry.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>-1</em></td>
|
|
<td align="left" valign="top">Not defined</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Alert</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">FFDC, first failure data capture</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">FAST</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">General</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">PWSI</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Date and time added.</strong> Date and time the problem log entry
|
|
was added. This is the time that the problem was added to this systems problem
|
|
log. This field is only valid for the QsxRetrieveProblemLogEntry API.</p>
|
|
|
|
<p>This is entered by the create API when the problem is added to this system.
|
|
The time added field cannot be changed once entered, but it can be
|
|
retrieved.</p>
|
|
|
|
<p><strong>Date and time closed.</strong> Date and time the problem log entry
|
|
was closed.</p>
|
|
|
|
<p>This field is changed when the user selects close on the Work with Problem
|
|
display or uses the Change Problem Log API. This field can be retrieved, but it
|
|
cannot be changed.</p>
|
|
|
|
<p><strong>Delivery.</strong> Defines whether the PTF will be delivered by mail
|
|
or electronically.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Deliver by mail or electronically.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Deliver electronically only.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Delivery format.</strong> Specifies the format the PTFs are stored. Possible values are:</p>
|
|
|
|
<table cellpadding="5" border="1" width="80%">
|
|
<!-- cols="15 85" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top"> PTFs are delivered electronically as save files. </td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">PTFs are delivered electronically as optical image files.
|
|
The optical image files will contain PTFs and cover letters.
|
|
The optical image files will be stored in the directory specified in the image directory field.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Delta level.</strong> Specifies the level of the system release.</p>
|
|
|
|
<p><strong>Dependent address 2.</strong> An address field where the type of
|
|
address is dependent on the address type field.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="25 75" -->
|
|
<tr>
|
|
<th align="left" valign="top">Address Type</th>
|
|
<th align="left" valign="top">Dependent Address 2</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1 (Communications)</em></td>
|
|
<td align="left" valign="top">Adapter</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2 (Storage)</em></td>
|
|
<td align="left" valign="top">Controller</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3 (Workstation)</em></td>
|
|
<td align="left" valign="top">Adapter</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4 (Auxiliary processor)</em></td>
|
|
<td align="left" valign="top">Auxiliary processor</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5 (Library)</em></td>
|
|
<td align="left" valign="top">Library</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Dependent address 3.</strong> An address field where the type of
|
|
address is dependent on the address type field.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="25 75" -->
|
|
<tr>
|
|
<th align="left" valign="top">Address Type</th>
|
|
<th align="left" valign="top">Dependent Address 3</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1 (Communications)</em></td>
|
|
<td align="left" valign="top">Port</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2 (Storage)</em></td>
|
|
<td align="left" valign="top">Device</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3 (Workstation)</em></td>
|
|
<td align="left" valign="top">Port</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4 (Auxiliary processor)</em></td>
|
|
<td align="left" valign="top">Adapter</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5 (Library)</em></td>
|
|
<td align="left" valign="top">Controller</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Dependent address 4.</strong> An address field where the type of
|
|
address is dependent on the address type field.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="25 75" -->
|
|
<tr>
|
|
<th align="left" valign="top">Address Type</th>
|
|
<th align="left" valign="top">Dependent Address 4</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1 (Communications)</em></td>
|
|
<td align="left" valign="top">Channel</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2 (Storage)</em></td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3 (Workstation)</em></td>
|
|
<td align="left" valign="top">Device</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4 (Auxiliary processor)</em></td>
|
|
<td align="left" valign="top">Port</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5 (Library)</em></td>
|
|
<td align="left" valign="top">Device</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Dependent address 5.</strong> An address field where the type of
|
|
address is dependent on the address type field.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="25 75" -->
|
|
<tr>
|
|
<th align="left" valign="top">Address Type</th>
|
|
<th align="left" valign="top">Dependent Address 5</th>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1 (Communications)</em></td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2 (Storage)</em></td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3 (Workstation)</em></td>
|
|
<td align="left" valign="top">Shared session</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4 (Auxiliary processor)</em></td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5 (Library)</em></td>
|
|
<td align="left" valign="top">Reserved</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Device location.</strong> The physical location of the device.</p>
|
|
|
|
<p><strong>Device location text.</strong> Text that describes the location of
|
|
the device.</p>
|
|
|
|
<p><strong>Device location text length.</strong> Length of text.</p>
|
|
|
|
<p><strong>Device name.</strong> A name given to the device or feature.</p>
|
|
|
|
<p><strong>Device type.</strong> The type of device located on the system.</p>
|
|
|
|
<p><strong>Document reference message ID.</strong> Message that contains a
|
|
description of reference material.</p>
|
|
|
|
<p><strong>DSA bus number.</strong> Code further defining the electrical
|
|
address of a resource.</p>
|
|
|
|
<p><strong>EC number.</strong> Engineering change number.</p>
|
|
|
|
<p><strong>Error code message identifier.</strong> Identifier of the message
|
|
that describes the error log entry.</p>
|
|
|
|
<p><strong>Error log identifier.</strong> Number of the error log.</p>
|
|
|
|
<p><strong>Event date and time.</strong> Date and time event was added to the
|
|
problem log entry.</p>
|
|
|
|
<p><strong>Exit point of the PDP.</strong> A code that defines the procedure in
|
|
the PDP that isolated the problem.</p>
|
|
|
|
<p><strong>Fault symptom code.</strong> A code defining the symptom of the
|
|
problem.</p>
|
|
|
|
<p><strong>Feature.</strong> Feature of the device. This is set to blank if a
|
|
feature is not applicable.</p>
|
|
|
|
<p><strong>Feature length.</strong> Length of the feature field. Maximum length
|
|
supported is 4.</p>
|
|
|
|
<p><strong>File count.</strong> The number of series 4001 or 4002 keys that are
|
|
concatenated to this key.</p>
|
|
|
|
<p><strong>File library name.</strong> Name of the library that contains the
|
|
file.</p>
|
|
|
|
<p><strong>File member name.</strong> Name of the file member. This is *SAVF if
|
|
the file is a save file. This is *NONE if the file has no members.</p>
|
|
|
|
<p><strong>File name.</strong> The file name that was specified by the user
|
|
program when the file was created, or the name of the device file used to
|
|
create this file.</p>
|
|
|
|
<p><strong>File number.</strong> The file number for this spooled file.</p>
|
|
|
|
<p><strong>File type.</strong> The type of entry to process. The values
|
|
are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">All entries</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Spooled file entry</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Data file entry</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Filter event</strong> Defines if problem log should be filtered</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Not set</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">No alert pending</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Alert pending</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Filter group assigned.</strong> Name of the group in the filter to
|
|
which the problem is assigned.</p>
|
|
|
|
<p><strong>Filter library name.</strong> Library where the filter is
|
|
located.</p>
|
|
|
|
<p><strong>Filter name.</strong> Name of the filter.</p>
|
|
|
|
<p><strong>Frame ID location.</strong> The physical location of the frame
|
|
ID.</p>
|
|
|
|
<p><strong>FRU code.</strong> A code that defines the FRU.</p>
|
|
|
|
<p><strong>FRU count.</strong> Number of FRU entries that were returned by the
|
|
Retrieve Problem Log API.</p>
|
|
|
|
<p><strong>FRU description message ID.</strong> Message that describes this
|
|
FRU.</p>
|
|
|
|
<p><strong>Function.</strong> Name of the failing function.</p>
|
|
|
|
<p><strong>Function length.</strong> Length of the function data.</p>
|
|
|
|
<p><strong>Help desk or pager number.</strong> The help desk or pager number
|
|
of the contact for the problem being reported. This number should
|
|
include the area code, exchange numbers, and the extension. </p>
|
|
|
|
<p><strong>Hierarchy.</strong> The function of the program where the problem
|
|
occurred.</p>
|
|
|
|
<p><strong>History count.</strong> The number of 6001 keys returned by the
|
|
Retrieve Problem Log API.</p>
|
|
|
|
<p><strong>History type.</strong> History entry type. The types are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Problem entry closed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Problem entry opened</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Service request received</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Opened by an alert</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Problem analyzed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Verification test ran</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>6</em></td>
|
|
<td align="left" valign="top">Recovery procedure ran</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>7</em></td>
|
|
<td align="left" valign="top">Prepared to report</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Service request sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>9</em></td>
|
|
<td align="left" valign="top">Problem answered</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>10</em></td>
|
|
<td align="left" valign="top">Response sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>11</em></td>
|
|
<td align="left" valign="top">Reported by voice</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>12</em></td>
|
|
<td align="left" valign="top">Fixes transmitted</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">13</td>
|
|
<td align="left" valign="top">Change request submitted</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>14</em></td>
|
|
<td align="left" valign="top">Change request ended</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>15</em></td>
|
|
<td align="left" valign="top">Fix verified</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Remote analysis</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>17</em></td>
|
|
<td align="left" valign="top">Remote verification ran</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>18</em></td>
|
|
<td align="left" valign="top">Remote recovery ran</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>19</em></td>
|
|
<td align="left" valign="top">Alert created</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>20</em></td>
|
|
<td align="left" valign="top">APAR created</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>21</em></td>
|
|
<td align="left" valign="top">APAR data collected</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>22</em></td>
|
|
<td align="left" valign="top">APAR data restored</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>23</em></td>
|
|
<td align="left" valign="top">APAR data deleted</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>24</em></td>
|
|
<td align="left" valign="top">Changed by CHGPRB</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>25</em></td>
|
|
<td align="left" valign="top">Deleted by DLTPRB</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>26</em></td>
|
|
<td align="left" valign="top">Problem occurred multiple times</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>27</em></td>
|
|
<td align="left" valign="top">Status changed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>28</em></td>
|
|
<td align="left" valign="top">Status query sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>29</em></td>
|
|
<td align="left" valign="top">Problem automatically analyzed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>30</em></td>
|
|
<td align="left" valign="top">Problem not automatically analyzed - SRC</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>31</em></td>
|
|
<td align="left" valign="top">Problem not automatically analyzed - SBMJOB</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">Automatic problem analysis failed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>33</em></td>
|
|
<td align="left" valign="top">Problem sent automatically</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>34</em></td>
|
|
<td align="left" valign="top">Problem not sent automatically - SRC off</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>35</em></td>
|
|
<td align="left" valign="top">Problem not sent automatically - SBMJOB</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>36</em></td>
|
|
<td align="left" valign="top">Automatic problem notification failed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>37</em></td>
|
|
<td align="left" valign="top">Problem analysis failed</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Image directory.</strong> The path name of the directory where optical image files will be saved.
|
|
For more information on specifying path names, refer to "Object naming rules"
|
|
in "CL concepts and reference"
|
|
in the CL reference information in the iSeries Information Center at http://www.iseries.ibm.com/infocenter.
|
|
The following special value is accepted: </p>
|
|
|
|
<table cellpadding="5" border="1" width="60%">
|
|
<!-- cols="15 85" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>*DFT</em></td>
|
|
<td align="left" valign="top">The optical image files are stored in /QIBM/UserData/OS/Service/ECS
|
|
directory.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
|
|
<p><strong>Image prefix.</strong> The prefix for the optical image file names.
|
|
If multiple images are received under one order, the files will be uniquely
|
|
identified by a numerical suffix on the image name.
|
|
This field must be set to blanks if 1 (Image) is not
|
|
specified for delivery format.
|
|
The following special value is accepted:</p>
|
|
|
|
<table cellpadding="5" border="1" width="70%">
|
|
<!-- cols="15 85" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>*DFT</em></td>
|
|
<td align="left" valign="top">No prefix will be added at the beginning of each optical image file name.
|
|
The files will be named by the service provider.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Instruction.</strong> Instruction number where the error was
|
|
detected.</p>
|
|
|
|
<p><strong>I/O bus address.</strong> The bus number between the IOP and the
|
|
device.</p>
|
|
|
|
<p><strong>Isolation status.</strong> The status of the isolation attempt.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Not isolated, no FRUs added.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Completed successfully with isolation FRUs
|
|
added.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Completed successfully, no problem found, point
|
|
of failure FRUs added.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Unsuccessful, point of failure FRUs added.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Analysis not complete, point of failure FRUs
|
|
added.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Analysis partially completed, partial FRU list
|
|
added.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Job name.</strong> The name of the job that produced the spooled
|
|
file.</p>
|
|
|
|
<p><strong>Job number.</strong> The number of the job that produced this
|
|
spooled file.</p>
|
|
|
|
<p><strong>Key.</strong> Integer value that defines the key you are working
|
|
with.</p>
|
|
|
|
<p><strong>Key control for key 6.</strong> Defines the fields that will be
|
|
processed.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Alert status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">APAR library</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Auto PAR</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Auto Notify</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">From System</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">To System</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>64</em></td>
|
|
<td align="left" valign="top">Prepared For</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 8.</strong> Defines which field should be
|
|
processed. Add the values to process multiple fields.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Use answer code assigned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Use answer code returned</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Use problem number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Use problem country number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Use problem branch number</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 1004.</strong> Defines the EC (engineering
|
|
change) number.</p>
|
|
|
|
<p><strong>Key control for key 1005.</strong> Defines the fields that will be
|
|
processed.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Device</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Product</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Instruction</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Hierarchy</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">Resource name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>64</em></td>
|
|
<td align="left" valign="top">Error log identifier</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>128</em></td>
|
|
<td align="left" valign="top">Program</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 1006.</strong> Defines field used for reporting
|
|
code:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Product name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Program name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Probe</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 1014.</strong> Defines which field should be
|
|
processed. Add the values to process multiple fields.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Use count field</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Use object length, object name and detecting
|
|
product fields</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 5001.</strong> Defines contact data fields:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">National Language Version (NLV)</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Corporate name</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Contact</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Primary phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Help desk or pager number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">Address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>64</em></td>
|
|
<td align="left" valign="top">CCSID</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>128</em></td>
|
|
<td align="left" valign="top">Primary FAX contact phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>256</em></td>
|
|
<td align="left" valign="top">Alternative FAX contact phone number</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>512</em></td>
|
|
<td align="left" valign="top">Primary electronic mail address</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1024</em></td>
|
|
<td align="left" valign="top">Alternative electronic mail address</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 6001.</strong> Defines which fields to
|
|
process:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Use optional change request data</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key control for key 7001.</strong> Identifies which fields to
|
|
process on a change operation. The control values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Sent</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p>To process multiple fields sum the values for the fields you want to
|
|
change.</p>
|
|
|
|
<p><strong>Key control for key 7002.</strong> Defines which fields to process
|
|
on a change operation. The control values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Type</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Option</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Reorder</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">Delivery</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>16</em></td>
|
|
<td align="left" valign="top">Check</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>32</em></td>
|
|
<td align="left" valign="top">Delivery Format</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>64</em></td>
|
|
<td align="left" valign="top">Image directory</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>128</em></td>
|
|
<td align="left" valign="top">Image prefix</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Key size.</strong> Defines the size of the key you are working
|
|
with.</p>
|
|
|
|
<p><strong>Machine type.</strong> A type of device.</p>
|
|
|
|
<p><strong>Machine type length.</strong> Length of the machine type in
|
|
bytes.</p>
|
|
|
|
<p><strong>Maximum level.</strong> The indicator of the highest level
|
|
of the product on which this PTF can be installed. If the minimum and
|
|
maximum levels are the same, then this PTF can only be installed on one
|
|
level of the product. The level can be AA to 99.
|
|
This field will be blank if the product has no level.</p>
|
|
|
|
<p><strong>Media type.</strong> This is a code that defines a media type.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Automatic selection. Auto selection implies that
|
|
the system determines what device to use for fix distribution. This is required
|
|
when the problem is PREPARED.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">CD-ROM.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Message file name.</strong> The message file that contains the
|
|
problem description. The library of the file must exist in the library
|
|
list.</p>
|
|
|
|
<p><strong>Message identifier.</strong> The identifier of a message that
|
|
describes the problem.</p>
|
|
|
|
<p><strong>Message library name.</strong> The library that contains the message
|
|
file.</p>
|
|
|
|
<p><strong>Minimum level.</strong> The indicator of the lowest level of the
|
|
product on which this PTF can be installed. If the minimum and
|
|
maximum levels are the same, then this PTF can only be installed on
|
|
one level of the product. The level can be AA to 99.
|
|
This field will be blank if the product has no level.</p>
|
|
|
|
<p><strong>Model.</strong> The model of the device type.</p>
|
|
|
|
<p><strong>Model length.</strong> Size of the machine model field, maximum is
|
|
3.</p>
|
|
|
|
<p><strong>Mode of analysis.</strong> Whether the problem was in message mode,
|
|
which allows the user to analyze the problem, or the problem was analyzed by
|
|
the System Licensed Internal Code (SLIC) and cannot be analyzed again. Valid
|
|
values are as follows:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Message mode of analysis</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">SLIC mode of analysis</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Modification level.</strong> Modification level of the object. *ONLY
|
|
is a valid constant even though it is longer than the 2-byte maximum.</p>
|
|
|
|
<p><strong>Modification level length.</strong> Length of the modification level
|
|
in bytes. Maximum length supported is 2.</p>
|
|
|
|
<p><strong>Module name.</strong> Component of a program or a program name.</p>
|
|
|
|
<p><strong>Name.</strong> Product, microcode, application, or module name.</p>
|
|
|
|
<p><strong>Name length.</strong> Length of the name of the object that detected
|
|
the error.</p>
|
|
|
|
<p><strong>Name of contact.</strong> The name of a person to contact within the
|
|
corporation.</p>
|
|
|
|
<p><strong>National language version.</strong> A code that defines the national
|
|
language version in which the cover letter is supplied. The values are defined
|
|
in the <a href="../nls/rbagsglobalmain.htm">globalization</a> topic.</p>
|
|
|
|
<p><strong>Network address.</strong> Defines the address of a network node.
|
|
These formats are used:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="25 75" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>APPN</em></td>
|
|
<td align="left" valign="top">
|
|
<ul>
|
|
<li>Network ID</li>
|
|
|
|
<li>Control point name</li>
|
|
|
|
<li>Reserved</li>
|
|
</ul>
|
|
</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>Internet (in dotted form)</em></td>
|
|
<td align="left" valign="top">
|
|
<ul>
|
|
<li>Address</li>
|
|
|
|
<li>Reserved</li>
|
|
</ul>
|
|
</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>*IBMSRV</em></td>
|
|
<td align="left" valign="top">
|
|
<ul>
|
|
<li>Network ID (must be blank)</li>
|
|
|
|
<li>Control point name (must be '*IBMSRV')</li>
|
|
|
|
<li>Reserved</li>
|
|
</ul>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p>The reserved fields must be blank.</p>
|
|
|
|
<p><strong>Number of times analyzed.</strong> The number of times the problem
|
|
was analyzed. The value must be greater than 0 and should be incremented each
|
|
time the problem is analyzed.</p>
|
|
|
|
<p><strong>Object name.</strong> Name of the object that detected the
|
|
error.</p>
|
|
|
|
<p><strong>Option.</strong> Defines if only the PTFs listed will be ordered or
|
|
the PTFs and its requisites.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">PTF with no requisites</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">PTF and requisites</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Part location.</strong> A textual description of where the part is
|
|
located.</p>
|
|
|
|
<p><strong>Part number array.</strong> List of up to six part numbers, 12
|
|
characters in length. Unused elements of the array should be blank.</p>
|
|
|
|
<p><strong>Path name.</strong> Path to the failing software.</p>
|
|
|
|
<p><strong>Path name length.</strong> Length of the path name data.</p>
|
|
|
|
<p><strong>PDP.</strong> Name of the problem determination procedure (PDP)
|
|
module used to isolate the error.</p>
|
|
|
|
<p><strong>Pointer to the text.</strong> Address of the text.</p>
|
|
|
|
<p><strong>Port.</strong> Code defining where a device is attached to a device
|
|
driver.</p>
|
|
|
|
<p><strong>Postal code.</strong> The postal or zip code of the postal
|
|
address.</p>
|
|
|
|
<p><strong>Primary electronic mail address.</strong> The electronic mail (e-mail)
|
|
address to receive
|
|
problem-related data.</p>
|
|
|
|
<p><strong>Primary FAX number.</strong> The primary FAX number to receive
|
|
problem-related data.</p>
|
|
|
|
<p><strong>Primary function group.</strong> The load ID of the program.</p>
|
|
|
|
<p><strong>Primary phone number.</strong> The phone number of the primary
|
|
contact for the problem being reported.</p>
|
|
|
|
<p><strong>Probability of fix.</strong> The probability of this FRU resolving
|
|
the problem.</p>
|
|
|
|
<p><strong>Probe.</strong> Identifier for a problem found in a program.</p>
|
|
|
|
<p><strong>Problem branch number.</strong> A number assigned by the support system.
|
|
The problem branch number field is typically the problem management
|
|
branch number used by *IBMSRV.</p>
|
|
|
|
<p><strong>Problem category.</strong> Defines how a problem should be
|
|
processed.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">REPORT-Designates a set of problem log entries
|
|
that can be reported. This includes all problems except for LOGONLY
|
|
problems.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">CRITICAL-Designates a set of problem log entries
|
|
that have been created from a critical message. These problems should be
|
|
handled immediately.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">LOGONLY-Designates a set of problems that are
|
|
log-only. These problems cannot be reported.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">ALL-All program log entries are displayed</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Problem country number.</strong> A number assigned by the support system.
|
|
The problem country number field is typically the problem management country
|
|
number used by *IBMSRV.</p>
|
|
|
|
<p><strong>Problem log identifier.</strong> A unique identifier based on date
|
|
and time, network type and network address. The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="15 85" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>Number</em></td>
|
|
<td align="left" valign="top">On a create operation, this key defines whether
|
|
the problem is being created for a local or remote problem. A constant of
|
|
"*LOCAL" is used to identify the problem as a local one.
|
|
|
|
<p>The problem log ID is provided in key 1 (Problem log ID) when a remote
|
|
problem is being created.</p>
|
|
</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>Network type</em></td>
|
|
<td align="left" valign="top">Network type
|
|
|
|
<table cellpadding="5">
|
|
<tr>
|
|
<td align="left" valign="top"><em>A</em></td>
|
|
<td align="left" valign="top">APPN address</td>
|
|
</tr>
|
|
</table>
|
|
</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>Network address</em></td>
|
|
<td align="left" valign="top">Identifies the network in which the server
|
|
resides. The format is:
|
|
|
|
<ul>
|
|
<li>8 characters for the network ID</li>
|
|
|
|
<li>8 characters for the control point name</li>
|
|
|
|
<li>4 characters reserved (must be blank)</li>
|
|
</ul>
|
|
</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Problem number.</strong> A number assigned by the support system.
|
|
The problem number field is typically the problem management number used by
|
|
*IBMSRV.</p>
|
|
|
|
<p><strong>Problem severity.</strong> The impact of the problem on the system.
|
|
The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">High</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">2</td>
|
|
<td align="left" valign="top">Medium</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Low</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">None</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Problem status.</strong> Defines the current status of the problem.
|
|
The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">*OPENED status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">*READY status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">*SENT status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">*ANSWERED status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top">4</td>
|
|
<td align="left" valign="top">*VERIFIED status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">*PREPARED status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>6</em></td>
|
|
<td align="left" valign="top">*CLOSED status</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Problem type.</strong> Defines the type of problem the system is
|
|
processing. The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Machine-detected problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">User-perceived hardware or software problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">PTF orders</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">User-perceived remote problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Application-detected problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>6</em></td>
|
|
<td align="left" valign="top">Client machine-detected problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>7</em></td>
|
|
<td align="left" valign="top">Client user-detected problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>8</em></td>
|
|
<td align="left" valign="top">User-created general problem</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Product ID.</strong> Name of the product.</p>
|
|
|
|
<p><strong>Product ID length.</strong> Length of the product ID data. The
|
|
maximum length is 7 except for key 1013 where the maximum is 64.
|
|
*ONLY*PRODUCT** is a valid constant even though it is longer than the 7-byte
|
|
maximum.</p>
|
|
|
|
<p><strong>Program.</strong> Name of the failing program.</p>
|
|
|
|
<p><strong>Program length.</strong> Length of the program data.</p>
|
|
|
|
<p><strong>PTF count.</strong> Number of PTF entries retrieved.</p>
|
|
|
|
<p><strong>PTF ID.</strong> A program fix identifier.</p>
|
|
|
|
<p><strong>PTF ID length.</strong> Length of the program fix identifier.
|
|
Maximum length is 7.</p>
|
|
|
|
<p><strong>PTF image.</strong> Identifies whether or not the PTF was downloaded
|
|
as an optical image file on the system. Possible
|
|
values are: </p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">The PTF was not downloaded as an optical image
|
|
file.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">The PTF was downloaded on the system as an
|
|
optical image file.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>PTF order type.</strong> Defines if the PTF and its cover letter
|
|
will be ordered or only the cover letter.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">PTF and cover letter</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Cover letter only</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>PTF status.</strong> Identifies whether the PTF has been requested
|
|
from a remote system. Requested implies that the PTF order was sent and the PTF
|
|
is needed by your system.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">PTF not requested</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">PTF requested</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Query status.</strong> Defines how the client service information is
|
|
to be processed.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Field not defined</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Service representative opened the problem</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Service representative has been dispatched</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Problem closed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Problem closed and service representative has
|
|
been dispatched</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Rack serial number.</strong> Serial number of the rack.</p>
|
|
|
|
<p><strong>Rack serial number length.</strong> Length of the serial number of
|
|
the rack.</p>
|
|
|
|
<p><strong>Recovery status.</strong> The status of the recovery attempt.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Recovery status not available</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Recovery status available</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Fix verified</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Recovery failed</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Reference code.</strong> Index into a reference code translatable
|
|
table.</p>
|
|
|
|
<p><strong>Reference code description data.</strong> Data defining the
|
|
error.</p>
|
|
|
|
<p><strong>Reference code description file name.</strong> File that contains
|
|
the reference code description.</p>
|
|
|
|
<p><strong>Reference code description library name.</strong> Library that
|
|
contains the reference code description.</p>
|
|
|
|
<p><strong>Reference code description message.</strong> Message identifier that
|
|
describes the problem.</p>
|
|
|
|
<p><strong>Reference code translate table identifier.</strong> Name of the
|
|
table that contains a description of the problem.</p>
|
|
|
|
<p><strong>Reference code translate table library.</strong> Library that
|
|
contains the reference code translate table.</p>
|
|
|
|
<p><strong>Release level.</strong> Release level of the object. *ONLY is a
|
|
valid constant even though it is longer than the 2-byte maximum.</p>
|
|
|
|
<p><strong>Release level length.</strong> Maximum length supported is 2.</p>
|
|
|
|
<p><strong>Reorder.</strong> Defines if a PTF that is already on the system,
|
|
but which does not have a save file, will be reordered. Typically a PTF will
|
|
not be ordered if it has been loaded or installed. This option overrides normal
|
|
operation but if a save file exists for the PTF it will not be reordered.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Do not reorder a PTF that is available on the
|
|
system.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Order a PTF for which there is no save file for
|
|
that PTF exists on the system.</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Replacement text.</strong> Defining the configuration error.</p>
|
|
|
|
<p><strong>Replacement text length.</strong> Length of the data in bytes.</p>
|
|
|
|
<p><strong>Reserved.</strong> Space added to ensure correct boundary alignment.
|
|
This field must be blank.</p>
|
|
|
|
<p><strong>Resource name.</strong> Name of the resource.</p>
|
|
|
|
<p><strong>Screen identifier.</strong> The identifier of a screen to be
|
|
displayed to assist in solving a problem.</p>
|
|
|
|
<p><strong>Secondary function group.</strong> Program option.</p>
|
|
|
|
<p><strong>Sense bytes.</strong> Sense bytes that pertain to the problem.</p>
|
|
|
|
<p><strong>Sent.</strong> Defines if the PTF has been sent from the remote
|
|
system in response to a PTF order or problem report.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">PTF not sent</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">PTF sent</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Serial number.</strong> Manufacturing sequence number or
|
|
designation.</p>
|
|
|
|
<p><strong>Serial number length.</strong> Maximum length supported is 7.</p>
|
|
|
|
<p><strong>State or province.</strong> The state or province of the postal
|
|
address.</p>
|
|
|
|
<p><strong>Symptom.</strong> An encoded string that represents the problem
|
|
description. Typically, this field contains EBCDIC uppercase alphabetic,
|
|
numeric, and limited special characters. Contact your service representative
|
|
for data restrictions. This field is considered a user-defined field and no
|
|
translation or alteration of the contents are made. The first character
|
|
position of the field cannot be blank.</p>
|
|
|
|
<p><strong>Text count.</strong> A count of 3001 entries returned by the
|
|
Retrieve Problem Log API of entries returned. If no entries are found, 0 is
|
|
returned.</p>
|
|
|
|
<p><strong>Text length.</strong> Length of the data in bytes.</p>
|
|
|
|
<p><strong>Text type.</strong> A code that defines the type of text to process.
|
|
The values are:</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">All text, used on key 3000 (text entry) only to
|
|
retrieve all entries.</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">80-character title, limit to one entry</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Long problem description</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Problem status</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>4</em></td>
|
|
<td align="left" valign="top">Private notes</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>5</em></td>
|
|
<td align="left" valign="top">Associated problem data</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Transport type.</strong> The type of connection from the central
|
|
electronics complex (CEC) to the board's user-assigned value for this SPD
|
|
bus.</p>
|
|
|
|
<p><strong>Type of hardware.</strong> Machine, device, feature, or component
|
|
type.</p>
|
|
|
|
<p><strong>Unit address.</strong> Code defining the electrical address of a
|
|
resource.</p>
|
|
|
|
<p><strong>User assigned.</strong> The user profile of the person assigned to
|
|
this problem. The value is blank if not assigned.</p>
|
|
|
|
<p><strong>User ID.</strong> User ID of the job making the entry.</p>
|
|
|
|
<p><strong>Verification status.</strong> Defines the status of the recovery
|
|
attempt.</p>
|
|
|
|
<table cellpadding="5">
|
|
<!-- cols="5 95" -->
|
|
<tr>
|
|
<td align="left" valign="top"><em>0</em></td>
|
|
<td align="left" valign="top">Not available</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>1</em></td>
|
|
<td align="left" valign="top">Available</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>2</em></td>
|
|
<td align="left" valign="top">Fixed</td>
|
|
</tr>
|
|
|
|
<tr>
|
|
<td align="left" valign="top"><em>3</em></td>
|
|
<td align="left" valign="top">Failed</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<p><strong>Version.</strong> Release level of the product. *ONLY is a valid
|
|
constant even though it is longer than the 2-byte maximum.</p>
|
|
|
|
<p><strong>Version length.</strong> Length of the version data. Maximum length
|
|
supported is 2 except for key 1013 where the maximum is 64.</p>
|
|
|
|
<p><strong>Volume ID.</strong> Identifier of the media that is failing.</p>
|
|
|
|
<br>
|
|
<hr>
|
|
<br>
|
|
<table cellpadding="2" cellspacing="2">
|
|
<tr align="center">
|
|
<td valign="middle" align="center"><a href="#Top_Of_Page">Top</a> | <a href=
|
|
"pm1.htm">Problem Management APIs</a> | <a href="aplist.htm">APIs by
|
|
category</a></td>
|
|
</tr>
|
|
</table>
|
|
</body>
|
|
</html>
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