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<h1 class="topictitle1">Ping the interface on a network not directly attached to your local
network</h1>
<div><p>Ping the remote interface to test whether packets can leave your
network and reach a remote system.</p>
<div class="section">Ping a remote domain name system (DNS) to make sure your server can
resolve domain names.<p>To ping the interface to troubleshoot the problem,
follow these steps:</p>
</div>
<ol><li><span>In iSeries™ Navigator,
expand your <span class="menucascade"><span class="uicontrol">iSeries server</span> &gt; <span class="uicontrol"> Network</span></span>.</span></li>
<li><span>Right-click <span class="uicontrol">TCP/IP Configuration</span>, and select <span class="menucascade"><span class="uicontrol">Utilities</span> &gt; <span class="uicontrol"> Ping</span></span>.</span></li>
<li><span>Specify the IP address or host name of a remote interface. If you
are testing by using the host name, you must select the Protocol for host
names.</span></li>
<li><span>Click <span class="uicontrol">Ping Now</span> to send the Ping. View the
responses to your Ping in the list of results.</span></li>
<li><span>Failures might indicate the following problems:</span><ul><li>TCP/IP has not been started.</li>
<li>The remote system is not available.</li>
<li>A frame size problem. The frame size on the line description should
be greater than or equal to the maximum transmission unit (MTU) of the interface.</li>
<li>A network, router, next hop, or bridge problem.</li>
<li>The default route is not configured on your server.</li>
<li>The remote system or intermediate firewall has ICMP Echo Requests
or Replies disabled.</li>
<li>If you have multiple IP addresses and subnets, make sure that IP datagram
forwarding is set to *YES.</li>
<li>If the interface you are trying to reach is configured to an Ethernet
adapter, you might need to change the Ethernet standard in the Ethernet line
description. Specify either the correct Ethernet standard or *ALL.</li>
<li>A DNS or host name table problem. For example, if the Ping works for
the interface's IP address but not the host or domain name, you need to check
your host table or DNS entries.</li>
</ul>
</li>
</ol>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakupingiseriesnav.htm" title="You can use Ping from iSeries Navigator to test your TCP/IP connectivity.">Ping from iSeries Navigator</a></div>
</div>
<div class="relref"><strong>Related reference</strong><br />
<div><a href="rzakupingerrors.htm" title="Use these common error messages to find out how to resolve the errors.">Common error messages</a></div>
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