114 lines
6.3 KiB
HTML
114 lines
6.3 KiB
HTML
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<meta name="DC.Title" content="Common error messages" />
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<meta name="abstract" content="Use these common error messages to find out how to resolve the errors." />
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<title>Common error messages</title>
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</head>
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<body id="pingerrors"><a name="pingerrors"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Common error messages</h1>
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<div><p><span>Use these common error messages to find out
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how to resolve the errors.</span></p>
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<div class="section"><div class="p">When you use the PING command to verify the connection to another
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host in the network, TCP/IP can give you an error message. Use this table
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to identify common error messages and to determine what you should do to solve
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the problems.
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" frame="border" border="1" rules="all"><tbody><tr><td valign="middle" width="37.26027397260274%"><strong>Error message</strong></td>
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<td valign="middle" width="62.73972602739726%"><strong>What you should do</strong></td>
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</tr>
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<tr><td valign="top" width="37.26027397260274%">Message ID TCP2670 <p><samp class="codeph">Not able to complete
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request. TCP/IP services are not available</samp></p>
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</td>
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<td valign="top" width="62.73972602739726%">TCP/IP has not been started yet or has not completed
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starting. Use the NETSTAT command to see if TCP/IP is active.</td>
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</tr>
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<tr><td align="left" valign="top" width="37.26027397260274%">Message ID TCP3423 <p><samp class="codeph">No TCP/IP service
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available</samp></p>
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</td>
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<td align="left" valign="top" width="62.73972602739726%"> <ul><li>TCP/IP has not been started yet or has not completed starting. Use the
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NETSTAT command to see if TCP/IP is active. </li>
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<li>All jobs might not be started in the QSYSWRK subsystem. Use the Work with
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Active Jobs (WRKACTJOB) command to verify that the QSYSWRK subsystem and related
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jobs are active. Specifically, the QTCPIP job must be active. If they are
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not active, look in the job log or system default output queue for any messages. <div class="note"><span class="notetitle">Note:</span> If you are using TCP/IP when the operating system is in restricted
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state, the QTCPIP job is not active.</div>
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</li>
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</ul>
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</td>
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</tr>
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<tr><td valign="top" width="37.26027397260274%">Message ID TCP3409 <p><samp class="codeph">Not able to establish
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connection with remote host system</samp></p>
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</td>
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<td valign="top" width="62.73972602739726%">Check your configured interfaces, their related line
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descriptions, and the TCP/IP routes.</td>
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</tr>
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<tr><td align="left" valign="top" width="37.26027397260274%">Message ID TCP3213 <p><samp class="codeph">Cannot reach
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remote system</samp></p>
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</td>
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<td align="left" valign="top" width="62.73972602739726%">TCP/IP cannot
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find a route to the requested destination. Check NETSTAT option 2 and verify
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that a *DFTROUTE or equivalent network route has been configured and is active.</td>
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</tr>
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<tr><td valign="top" width="37.26027397260274%">Message ID TCP3206 <p><samp class="codeph">Remote host did not
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respond to VFYTCPCNN within 10 seconds for connection verification 1.</samp></p>
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</td>
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<td valign="top" width="62.73972602739726%"> <ul><li>Your configuration is probably correct, but you do not get an answer back
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from the remote system. Ensure that the remote host is able to reach your
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system. Call the remote system operator and ask them to verify the connection
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to your system.</li>
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<li>Check the host tables or remote name server (if you are using a name server)
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for both systems, and the TCP/IP interfaces and routes. The remote name server
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might not be able to serve you for some reason.</li>
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<li>If you are using an Ethernet line, make sure you specified the correct
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Ethernet standard or *ALL.</li>
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</ul>
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</td>
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</tr>
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<tr><td valign="top" width="37.26027397260274%">Message ID TCP3202 <p><samp class="codeph">VFYTCPCNN: Unknown
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host xxxxxx</samp> where xxxxxx is the host name.</p>
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</td>
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<td valign="top" width="62.73972602739726%">The host name could not be resolved to an IP address,
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either using the host table or a name server. Check the local host table or
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the remote name servers (if you are using a name server) for the remote host's
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entry. <p>Verify that you can reach the remote name server by issuing a Ping
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to the remote name server.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakuping.htm" title="You can use the Packet Internet Groper (Ping) function to test IP-level connectivity between two TCP/IP-capable interfaces or systems.">Ping</a></div>
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</div>
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<div class="reltasks"><strong>Related tasks</strong><br />
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<div><a href="../rzai2/rzai2restrictedstate.htm">Configure TCP/IP when the operating system is in restricted state</a></div>
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</div>
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</div>
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</body>
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