208 lines
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208 lines
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<meta name="DC.Title" content="Trace the FTP server" />
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<meta name="abstract" content="You can use the DBUG subcommand to track down problems on the FTP server." />
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<title>Trace the FTP server</title>
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<body id="rzaiqtraceserver"><a name="rzaiqtraceserver"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Trace the FTP server</h1>
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<div><p>You can use the DBUG subcommand to track down problems on the FTP
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server.</p>
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<p>The FTP server can be traced from any iSeries™ or non-iSeries server that runs
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TCP/IP. There are two ways to trace the FTP server. The FTP server DBUG subcommand
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traces within an FTP server session. The Trace TCP/IP Application (TRCTCPAPP)
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command allows system wide tracing of all the FTP servers.</p>
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<div class="section" xml:lang="en-us" id="rzaiqtraceserver__traceftpserver"><a name="rzaiqtraceserver__traceftpserver"><!-- --></a><h4 class="sectiontitle">Trace the FTP server
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with the DBUG subcommand</h4><p>To trace the FTP server, follow these steps:</p>
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<ol><li>Type <kbd class="userinput">QUOTE</kbd> <kbd class="userinput">DBUG</kbd> to start
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the trace.<pre class="screen"> ___________________________________________________________________________________
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| File Transfer Protocol |
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| Previous FTP subcommands and messages: |
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| Connecting to host name xxxxxnnn.xxxxxxxx.xxx.xxx at address |
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| n.nnn.nn.nnn using port 21. |
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| 220-QTCP at xxxxxnnn.xxxxxxxx.xxx.xxx. |
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| 220 Connection will close if idle more than 5 minutes. |
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| 215 i5/OS is the remote operating system. The TCP/IPversion is |
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| "V4R4M0". |
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| > |
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| 331 Enter password. |
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| 230 TEST logged on. |
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| 250 Now using naming format "0". |
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| 257 "QGPL" is current library. |
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| > quote dbug |
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| 250 Debug mode is now ON. |
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| Enter an FTP subcommand. |
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| ===> quote dbug |
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| F3=Exit F6=Print F9=Retrieve |
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| F17=Top F18=Bottom F21=CL command line |
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|__________________________________________________________________________________|
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</pre>
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</li>
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<li>Perform the FTP operation that you want to trace.</li>
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<li>Type <kbd class="userinput">QUOTE </kbd><kbd class="userinput">DBUG</kbd> again to
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end the trace. The trace creates a spooled file called QTMFFTRC. The default
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output queue contains the spooled file. The user is always the name of the
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user who was logged on to the FTP server when the trace was ended.</li>
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<li>Type <kbd class="userinput">QUIT</kbd> to end the FTP session.</li>
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<li>Enter the following command to find the output queue.<pre>DSPSYSVAL QPRTDEV</pre>
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<p>For
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example, the following display appears:</p>
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<pre class="screen"> __________________________________________________________________________________
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| Display System Value |
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| System value . . . . . : QPRTDEV |
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| Description . . . . . : Printer device description |
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| <span class="uicontrol">Printer</span> <span class="uicontrol">device</span> <span class="uicontrol">.</span> <span class="uicontrol">.</span> <span class="uicontrol">.</span> <span class="uicontrol">.</span> <span class="uicontrol">:</span> <span class="uicontrol">PRT01</span> <span class="uicontrol">Name</span> |
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</pre>
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<p>The printer device is also the name of the default system output
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queue.</p>
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</li>
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<li>Record the name of the printer device. In this example, PRT01 is the printer
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device.</li>
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<li>Press F12 (Cancel) to return to the display where you entered the DSPSYSVAL
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command.</li>
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<li>Type the following command:<pre>WRKOUTQ OUTQ(printer-device)</pre>
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<p>Replace <samp class="codeph">printer-device</samp> with
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the printer device recorded in the previous display. PRT01 is the output queue
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in this example. For example, the following display appears:</p>
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<pre class="screen"> __________________________________________________________________________________
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| Work with Output Queue |
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| Queue: PRT01 Library: QGPL Status: RLS |
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| Type options, press Enter. |
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| 1=Send 2=Change 3=Hold 4=Delete 5=Display 6=Release 7=Messages |
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| 8=Attributes 9=Work with printing status |
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| Opt File User User Data Sts Pages Copies Form Type Pty |
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| _ QTCPPRT QTCP QTMSMTP HLD 46 1 *STD 5 |
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| <span class="uicontrol">_</span> <span class="uicontrol">QTMFFTRC</span> <span class="uicontrol">QSECOFR</span> <span class="uicontrol">HLD</span> <span class="uicontrol">44</span> <span class="uicontrol">1</span> <span class="uicontrol">*STD</span> <span class="uicontrol">5</span> |
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</pre>
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</li>
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<li>Press F18 (Bottom) to get to the bottom of the spooled file list if More...appears
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on the display.</li>
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<li>Find the last file named QTMFFTRC with the same user as the user who was
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logged on the FTP server when the trace was created.</li>
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<li>Press F11 (View 2) to view the date and time of the file you want to work
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with.</li>
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<li>Verify that you are working with the most recent spooled file, QTMFFTRC.</li>
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</ol>
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<p>Indicate in the problem report that the trace was tried and it failed.
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Send whatever trace information there is with the problem report.</p>
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<p>The
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following example uses the FTP server DBUG subcommand:</p>
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<pre class="screen"> ___________________________________________________________________________________
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| File Transfer Protocol |
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| Previous FTP subcommands and messages: |
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| Connecting to host name xxxxxnnn.xxxxxxxx.xxx.xxx at address |
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| n.nnn.nn.nnn using port 21. |
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| 220-QTCP at xxxxxnnn.nnnnnnnn.nnn.nnn. |
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| 220 Connection will close if idle more than 5 minutes. |
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| 215 i5/OS is the remote operating system. The TCP/IPversion is |
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| "V4R4M0". |
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| > |
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| 331 Enter password. |
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| 230 TEST logged on. |
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| 250 Now using naming format "0". |
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| 257 "QGPL" is current library. |
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| Enter an FTP subcommand. |
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| ===> quote dbug |
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| F3=Exit F6=Print F9=Retrieve |
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| F17=Top F18=Bottom F21=CL command line |
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|__________________________________________________________________________________|
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</pre>
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</div>
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<div class="section" xml:lang="en-us" id="rzaiqtraceserver__TRCTCPAPP"><a name="rzaiqtraceserver__TRCTCPAPP"><!-- --></a><h4 class="sectiontitle">Trace the FTP server with
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the Trace TCP/IP Application (TRCTCPAPP) command</h4><p>The Trace TCP/IP
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Application (TRCTCPAPP) command allows <em>system-wide</em> tracing of <em>all</em> the
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FTP servers.</p>
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<p>The TRCTCPAPP command is provided specifically for trained
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service and development personnel. *SERVICE special authority is required
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to use this command. Use TRCTCPAPP in situations that require the capturing
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of trace data for service and development use. This command allows experienced
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personnel to dynamically start and stop tracing for applications.</p>
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<div class="p">With
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the use of TRCTCPAPP, trace information can be captured for the FTP TCP/IP
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application:<ul><li>Internal trace information can be captured for the iSeries FTP server. The information that
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can be captured for the FTP server can be filtered using remote IP address
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and port or iSeries user
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profile. Only one trace can be active at a time on the system.</li>
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</ul>
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</div>
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<p>Here are two examples of the use of the TRCTCPAPP command:</p>
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<p><strong>Example
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1:</strong></p>
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<pre> TRCTCPAPP APP(*FTP) SET(*ON)</pre>
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<p>This
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will start tracing for all FTP servers. Tracing for all other TCP applications
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is not affected.</p>
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<p><strong>Example 2:</strong></p>
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<pre> TRCTCPAPP APP(*FTP) SET(*CHK)</pre>
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<p>This
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command is used to check the status of the tracing for the FTP server job(s).
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Assume that the last command entered was: > </p>
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<pre> TRCTCPAPP APP(*FTP) SET(*ON) USER(JOECOOL)</pre>
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<p>The
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format of the response to this command would be a set of messages that would
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look similar to the following commands: </p>
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<pre> TCP45B7 TRCTCPAPP APP(*FTP) SET(*ON) USER(JOECOOL)
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MAXSTG(*DFT) TRCFULL(*WRAP)
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TCP45B1 Tracing active for *FTP.
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TCP45B2 Data capture begun for *FTP.
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TCP45B3 Data buffer wrapped for *FTP. </pre>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaiqlogserr.htm" title="This topic provides basic troubleshooting techniques for problems that occur with the FTP server or FTP client.">Troubleshoot FTP</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="rzaiqreport.htm" title="This topic describes the information that the IBM service representative might require to resolve an FTP problem.">Materials required for reporting FTP problems</a></div>
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</div>
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<div class="relref"><strong>Related reference</strong><br />
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<div><a href="rzaiqdbug.htm">DBUG (Turn on the FTP Server Trace)</a></div>
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</div>
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</div>
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</body>
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