105 lines
8.1 KiB
HTML
105 lines
8.1 KiB
HTML
<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-06" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow"/>
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<meta name="keywords" content="troubleshooting, administering, iSeries NetServer,
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user profile connection problems, Troubleshooting, QZLSFILE, jobs, QZLSFILET" />
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<title>Troubleshoot iSeries NetServer user profile connections</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="qzlsfile"></a>
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<h2 id="qzlsfile">Troubleshoot iSeries NetServer user profile connections</h2><a id="idx26" name="idx26"></a><a id="idx27" name="idx27"></a><a id="idx28" name="idx28"></a><a id="idx29" name="idx29"></a><a id="idx30" name="idx30"></a>
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<p>When you are trying to access a file share, an error code may appear for
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any of the following reasons:</p>
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<p><span class="bold">Lack of authorization</span></p>
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<p>User profiles may not be authorized to a particular shared directory. If
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this occurs, ensure that the user can access the directory by using i5/OS
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control language (CL) commands, such as Work with Object Links (WRKLNK).</p>
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<p><span class="bold">Attempting to connect with incorrect password</span></p>
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<p>Users may be unable to use iSeries NetServer™ if they attempt to connect to iSeries with
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an incorrect password too many times. If this occurs, then iSeries sends a message
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(CPIB682) to the <tt class="xph">QSYSOPR</tt> message queue. This message indicates
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that the user profile has been disabled for iSeries NetServer access. This does not disable
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the user profile for iSeries or iSeries Access for Windows, but it does stop the user profile from
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accessing iSeries NetServer.</p>
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<a name="wq119"></a>
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<div class="notetitle" id="wq119">Note:</div>
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<div class="notebody">In V5R1, Management Central has a function
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to monitor messages from QSYSOPR. An administrator could use this function
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to be alerted to profiles being disabled for iSeries NetServer use. Also in V5R1, the
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administrator could use iSeries Navigator to periodically look at a list of disabled
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users and re-enable users from the panel. To find all disabled user profiles,
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right-click <span class="bold">iSeries NetServer</span> and select <span class="bold">Disabled Profiles</span>.</div>
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<p><span class="bold">QZLSFILE and QZLSFILET jobs are not configured for a subsystem</span></p>
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<p><img src="delta.gif" alt="Start of change" />Clients should connect to iSeries NetServer by using their valid user profiles
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and not the guest user profile. The <tt class="xph">QZLSFILET</tt> or <tt class="xph">QZLSFILE</tt> job might be in the <tt class="xph">QSERVER</tt> subsystem for each active client
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[user] that connects to an iSeries NetServer [file share]. However, QZLSFILET and QZLSFILE
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jobs can run in another subsystem if the user has configured other subsystems
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to run iSeries NetServer jobs. Message CPIAD12 in the job log indicates which user/client
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the QZLSFILE job is servicing (a QZLSFILET job may have numerous messages
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in the job log because it services mulitple clients). From iSeries Navigator under <span class="bold">Network </span>> <span class="bold">Servers </span>> <span class="bold">TCP/IP</span>, double-click <span class="bold">iSeries NetServer</span> and
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then click <span class="bold">Sessions</span>. A listing of users and
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their respective workstation name, logon type, and server session is displayed.<img src="deltaend.gif" alt="End of change" /></p>
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<p><img src="delta.gif" alt="Start of change" /><span class="bold">Trying to access a non threadsafe file system
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while running threaded</span><img src="deltaend.gif" alt="End of change" /></p>
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<p><img src="delta.gif" alt="Start of change" />A client that is running threaded will receive "access denied"
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type errors when trying to access a non threadsafe file system (such as QDLS
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or QNetWare). The client will also receive errors when attempting to map
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a drive to a non threadsafe file system when the client session is running
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threaded. For a listing of file systems that are not threadsafe, see <a href="../rzahw/rzahwfscco.htm">File system considerations for multithreaded programming</a> in the Multithreaded
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applications topic.<img src="deltaend.gif" alt="End of change" /></p>
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<p><img src="delta.gif" alt="Start of change" />As of V5R4, iSeries NetServer by default services file shares
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in a multi-threaded job. The threaded activity for all sessions in a subsystem
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runs in the pool of threads in the QZLSFILET job for that subsystem. Non
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threaded client activity is still run in QZLSFILE jobs.<img src="deltaend.gif" alt="End of change" /></p>
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<p><img src="delta.gif" alt="Start of change" />A QZLSFILE job in the correct subsystem is still required to
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launch a threaded session. Whether a client can run threaded is determined
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when it first maps a drive to the integrated file system (IFS). The first
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phase of mapping the first drive for a client runs in a QZLSFILE job. If the
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session can run threaded, the session is transferred into the single QZLSFILET
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job in the subsystem. If the file system is not threadsafe, or the ADDEXITPGM
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THDSAFE() option for the QIBM_QPWFS_FILE_SERV exit point is specified as *UNKNOWN
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or *NO, or QZLSFILET is not present in the subsystem, the client runs in
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a QZLSFILE job for this session. The QZLSFILE job log records when a client
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starts. When a client ends the session, the QZLSFILE job returns to prestart
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wait status and its job log is cleared. When a client starts a session with
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a QZLSFILET job, message CPIAD12 is written into its job log. Since the QZLSFILET
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job is used by multiple client sessions, the session end message, CPIAD13,
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is written to its job log when a user/client session is ended. These messages
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will accumulate in the job log.<img src="deltaend.gif" alt="End of change" /></p>
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<p><img src="delta.gif" alt="Start of change" />To prevent "access denied" type errors, the recommended solution
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is to not have the QZLSFILET job started in the QSERVER subsystem (or other
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user subsystems) . This may involve configuring user subsystems in iSeries
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Navigator so that some clients run threaded and others non-threaded. Use
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the following command to remove the prestart job entry for QZLSFILET from
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the QSERVER subsystem. </p>
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<pre class="xmp">RMVPJE SBSD(QSYS/QSERVER) PGM(QSYS/QZLSFILET)</pre><p class="indatacontent">If a prestart job entry is to be removed from a different subsystem,
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then that subsystem would need to be specified instead of QSERVER along with
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its correct library (the program would remain the same).<img src="deltaend.gif" alt="End of change" /></p>
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<p>For more information on subsystem configuration, see <a href="rzahlsbsysjbs.htm#sbsysjbs">Specify subsystems for iSeries NetServer</a>.</p>
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<p><span class="bold">Active print users</span></p>
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<p>Active print users will have a job in QUSRWRK that connects to iSeries NetServer.
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A message in the job log indicates to which user the <tt class="xph">QNPSERVS</tt> job
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belongs.</p>
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<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
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</body>
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</html>
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