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<title>Troubleshoot iSeries NetServer file share problems</title>
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<h2 id="netready">Troubleshoot iSeries NetServer file share problems</h2><a id="idx48" name="idx48"></a><a id="idx49" name="idx49"></a><a id="idx50" name="idx50"></a><a id="idx51" name="idx51"></a><a id="idx52" name="idx52"></a>
<p>If you experience problems with iSeries NetServer&trade; file share readiness on iSeries, then you should check the status of iSeries NetServer on iSeries. To do so, follow these steps:</p>
<ol type="1">
<li>Verify that iSeries has started the <tt class="xph">QSERVER</tt> subsystem. If iSeries has not already started the <tt class="xph">QSERVER</tt> subsystem, then start it by using the Start Subsystem (STRSBS) CL command.</li>
<li>Verify that iSeries has started the <tt class="xph">QZLSSERVER</tt> job within <tt class="xph">QSERVER</tt>. If iSeries has not already started the <tt class="xph">QZLSSERVER</tt> job, then start it by using the STRTCPSVR *NETSVR CL command.</li>
<li><img src="delta.gif" alt="Start of change" />Verify that the <tt class="xph">QZLSFILE</tt> prestarted job is waiting for a program start request (<tt class="xph">PSRW</tt> status on the <tt class="xph">Work with Active Jobs</tt> screen). If threaded support is desired, verify that the <tt class="xph">QZLSFILET</tt> job is awaiting client requests for file or print serving (<tt class="xph">TIMW</tt> or <tt class="xph">TIMA</tt> status on the <tt class="xph">Work with Active Jobs</tt> screen). If neither the <tt class="xph">QZLSFILET</tt> nor a <tt class="xph">QZLSFILE</tt> prestarted job is waiting for a program start request, then use the Start Prestart Jobs (STRPJ) CL command. This starts the prestarted job.
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<div class="notetitle" id="wq123">Note:</div>
<div class="notebody">If a subsystem is configured to start the <tt class="xph">QZLSFILET</tt> job, that single <tt class="xph">QZLSFILET</tt> job services multiple clients and their respective thread-safe file shares. There are multiple <tt class="xph">QZLSFILE</tt> jobs in a subsystem and each one supports one client and all of the non thread-safe file shares that are accessed by a Windows client when using iSeries NetServer. However, if not running threaded, Linux connects to a separate QZLSFILE job for each mount of an iSeries NetServer share.</div><img src="deltaend.gif" alt="End of change" /></li>
<li><img src="delta.gif" alt="Start of change" />Add the <tt class="xph">QZLSFILET</tt> or <tt class="xph">QZLSFILE</tt> prestarted job to the <tt class="xph">QSERVER</tt> subsystem description (or a different subsystem description if you have configured others) if it is not already present. You can use the Add Prestarted Job Entry (ADDPJE) CL command to add the prestarted job entry.<img src="deltaend.gif" alt="End of change" /></li></ol>
<p>For more information on threaded client activity and problems that may be encountered, see <a href="rzahlqzlsfile.htm#qzlsfile">Troubleshoot iSeries NetServer user profile connections</a>.</p>
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