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<h1 class="topictitle1">Messages in a Message Queue</h1>
<div><p>Use messages in a message queue to run problem analysis.</p>
<div class="section"><div class="p">Some messages allow you to run problem analysis. This helps you
resolve an error that you cannot resolve from the message or the Additional
Message Information display. These messages have an asterisk (*) in front
of them (intermediate assistance level) or are highlighted (basic assistance
level). <ul><li>Basic assistance level: Shows the Work with Messages display. Press <span class="uicontrol">option
5</span> to show the Additional Message Information display.</li>
<li>Intermediate assistance level: Shows the Display Messages display. You
can position the cursor to the message and press Help to show the Additional
Message Information display.</li>
</ul>
<div class="note"><span class="notetitle">Note:</span> Messages about critical system errors or conditions are reverse-imaged
(intermediate assistance level), or highlighted (basic assistance level).
You can run problem analysis on the messages with an asterisk (*) in front
of them or if F14 is shown on the Additional Message Information display.</div>
</div>
<p>To
analyze problems from the intermediate assistance level:</p>
</div>
<ol><li><span>Move your cursor to any message with an asterisk and press F14.</span></li>
<li><span>From the Work with Problem (WRKPRB) display, you can display the
details of the problem and work directly with the problem.</span></li>
</ol>
<div class="section"><p>To run problem analysis from the basic assistance level for messages
that are highlighted, select <span class="uicontrol">option 5</span> (Display details
and reply) for that message and press F14 (Work with problem).</p>
</div>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbemc.htm" title="A variety of system messages can indicate conditions that range from simple typing errors to problems with system devices or programs.">Error messages</a></div>
</div>
<div class="reltasks"><strong>Related tasks</strong><br />
<div><a href="rzahbema.htm" title="Use error messages to help you fix the errors.">Use error messages</a></div>
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