ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzatz_5.4.0.1/51/install/intrbsh.htm

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<title>Troubleshoot the installation</title>
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<p><img src="was2066.gif" width="177" height="55" alt="Installation troubleshooting" border="0"></p>
<h2><a name="intrbsh"></a>Troubleshoot the installation</h2>
<p>
WebSphere Application Server - Express for iSeries offers several methods you can use to troubleshoot problems. Which method you use depends on the nature of the problem. Generally, you use a combination of these methods to determine the cause of a problem and then decide on an appropriate method for its resolution.</p>
<p>These resources provide general troubleshooting assistance.</p>
<ul>
<li><p>See the <a href="../trb/trb.htm">Troubleshooting</a> section of the WebSphere Application Server - Express for iSeries Information Center.</p></li>
<li><p>Read the <a href=" http://www.ibm.com/eserver/iseries/software/websphere/wsappserver/express/docs/relnotesexp51.html" target="_">WebSphere Application Server - Express Release Notes</a> (http://www.ibm.com/eserver/iseries/software/websphere/wsappserver/express/docs/
relnotesexp51.html) <img src="www.gif" width="18" height="15" alt="Link outside Information Center" border="0">.</p></li>
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<strong>Possible installation problems</strong>
<ul>
<li><p><strong>Wrong version of i5/OS installed on your server.</strong>
<br>WebSphere Application Server - Express runs on i5/OS versions V5R1 or later. The product can not be installed on i5/OS version prior to V5R1.</p></li>
<li><p><strong>Installation fails due to &quot;Object not found&quot; or &quot;Not authorized&quot; errors.</strong>
<br>The user profile of the user installing the product must have *ALLOBJ authority and have a value of *SECADM for special authority.</p></li>
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