84 lines
6.0 KiB
HTML
84 lines
6.0 KiB
HTML
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Order fixes" />
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<meta name="abstract" content="There are a variety of methods you can use to order fixes: traditional i5/OS commands, electronic support, Web downloads, and more. Use this topic to determine the best way for you to order fixes in your individual business environment." />
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<meta name="DC.Relation" scheme="URI" content="http://www.ibm.com/eserver/iseries/support/supporthome.nsf/document/10000069" />
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<title>Order fixes</title>
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</head>
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<body id="rzam8fixobtain1"><a name="rzam8fixobtain1"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Order fixes</h1>
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<div><p>There are a variety of methods you can use to order fixes: traditional <span class="keyword">i5/OS™</span> commands, electronic support,
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Web downloads, and more. Use this topic to determine the best way for you
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to order fixes in your individual business environment.</p>
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<p>Before you begin ordering fixes, you should order and apply the latest
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cumulative PTF package. When you apply cumulative PTF packages, you reduce
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the number of fixes that you need to order and distribute later.</p>
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<p>Some fix orders require special handling when received at an <span class="keyword">i5/OS</span> service
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provider from a service requester. The following list identifies these special
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fix packages and indicates what they are:</p>
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<ul><li>MF98vrm: Hardware Service Planning package</li>
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<li>SF98vrm: Preventive Service Planning package</li>
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<li>SF99vrm: Cumulative PTF package</li>
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<li>SF99xxx: PTF group</li>
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<li>SF97vrm: PTF Summary package</li>
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</ul>
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<p>The <em>vrm</em> identifier stands for the version, release, and modification
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level of the operating system for which you are ordering the PTF package.
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You can order these PTF packages individually or as a part of a list. You
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can order most PTFs as part of a mixed list. A mixed list PTF order can contain
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operating system fixes, most licensed program fixes, and Licensed Internal
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Code fixes. Only fixes that begin with the prefix SH are not included in the
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mixed list. Order these fixes separately. Information APARs are coded with
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the <em>II</em> prefix and are not considered fixes. You must order those separately.</p>
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<p><img src="./delta.gif" alt="Start of change" />Several methods exist that allow you to order your fixes: voice
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support, Fix Central, and the SNDPTFORD command. Details are provided here
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for Fix Central and the SNDPTFORD command. You can find more information about
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the other methods from the Ordering PTFs for your iSeries™ family
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system Web page.<img src="./deltaend.gif" alt="End of change" /></p>
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<div class="note"><span class="notetitle">Note:</span> In some special circumstances, you may want to create your own custom
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fix package for sending, loading, and applying fixes on servers in your network.
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For more information, see <a href="rzam8fixbuildcustom.htm">Advanced fix installation: Build a custom fix package</a>.</div>
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</div>
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<div>
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<ul class="ullinks">
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<li class="ulchildlink"><strong><a href="rzam8fixobtainweb.htm">Order fixes using the Internet</a></strong><br />
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Fix Central from IBM allows you to select, order, and download
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PTFs over the Internet. To use this facility, you must have an IBM<sup>®</sup> userid and
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password.</li>
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<li class="ulchildlink"><strong><a href="rzam8fixobtainsndptford.htm">Order fixes using the Send PTF Order command</a></strong><br />
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If you prefer the command interface, you can use the Send PTF Order (SNDPTFORD) command to order individual fixes, multiple fixes, PTF groups, PTF summary, or cover letters.</li>
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</ul>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzam8fix1.htm" title="Keep your operating system and other software current with fixes (or program temporary fixes, PTFs). Fixes play an important part in your system's maintenance strategy. Your maintenance strategy can reduce system downtime, add functionality, and provide optimal availability.">Use software fixes</a></div>
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</div>
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<div class="relinfo"><strong>Related information</strong><br />
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<div><a href="http://www.ibm.com/eserver/iseries/support/supporthome.nsf/document/10000069" target="_blank">Ordering PTFs for your iSeries family system</a></div>
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</div>
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</div>
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</body>
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