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<h1 class="topictitle1">Log QoS server jobs</h1>
<div><p>When you encounter problems with your quality of service (QoS)
policies, analyze the iSeries™ server job logs. The job log contains error
messages and other information related to QoS.</p>
<p>Only one QoS job, QTOQSRVR, runs in the subsystem QSYSWRK. You can view
the old and current QoS server job logs from iSeries Navigator.</p>
<p>To view the log, follow these steps:</p>
<ol><li>Expand <span class="uicontrol">Network</span> and click <span class="uicontrol">IP Policies</span>.</li>
<li>Right-click <span class="uicontrol">Quality of Service</span>.</li>
<li>Click <span class="menucascade"><span class="uicontrol">Diagnostic tools</span> &gt; <span class="uicontrol">QoS
Server Log</span></span>.</li>
</ol>
<p>This opens a window that allows you to work with the job.</p>
<p>The following list shows the most important job names, along with a brief
explanation of what the job is used for:</p>
<dl><dt class="dlterm">QTCP</dt>
<dd>This job is the base job that starts all the TCP/IP interfaces. If you
have fundamental problems with TCP/IP in general, analyze the QTCPIP job log.</dd>
<dt class="dlterm">QTOQSRVR</dt>
<dd>This job is the base QoS job that gives you log information specific to
QoS. Run the Work with Spooled File command (WRKSPLF QTCP) and look for the
QTOQSRVR log.</dd>
</dl>
<div class="section"><h4 class="sectiontitle">Check the work spooled file for an error</h4><p>To check
the spooled file for an error, perform the following steps:</p>
<ol><li>From a command-line interface, enter <tt>WRKSPLF QTCP</tt> and press Enter.
The Work with All Spooled Files panel opens. </li>
<li>In the User Data column, look for <samp class="codeph">QTOQSRVR</samp> to find errors
specifically pertaining to the QoS server.</li>
<li>Select <strong>option 5</strong> on the line you want to display. Read through this
information and record the Message ID that explains the problem. For example, <tt>TCP920C</tt>.</li>
<li>Press Exit twice to return to the main menu.</li>
<li>From the command-line interface, enter <tt>WRKMSGF</tt> and press Enter.</li>
<li>On the Work with Message File panel, enter the following information and
press Enter.<pre>Message File: QTCPMSG
Library: *LIBL</pre>
</li>
<li>On the Work with Message File panel, select <strong>option 5</strong> to display
the message file you want to view and press Enter.</li>
<li>On the Display Message Descriptions panel, enter the following information: <tt>Position
to</tt>: <em>Enter your message ID from number 3 above and press Enter</em>.
For example, <tt>TCP920C</tt>.</li>
<li>Select <strong>option 5</strong> on the required message ID and press Enter.</li>
<li>On the Select message details to display panel, select <strong>option 30 (All
of the Above)</strong> and press Enter.<p>A detailed description of the message
appears.</p>
</li>
</ol>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzak8troubleshooting.htm" title="Quality of service (QoS) provides several methods to troubleshoot QoS problems.">Troubleshoot QoS</a></div>
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