88 lines
6.1 KiB
HTML
88 lines
6.1 KiB
HTML
<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Use Electronic Service Agent" />
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<meta name="abstract" content="Learn about Electronic Service Agent operations and expected Electronic Service Agent activity on your system." />
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<title>Use Electronic Service Agent</title>
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</head>
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<body id="using_esa"><a name="using_esa"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Use Electronic Service Agent</h1>
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<div><p>Learn about Electronic Service Agent operations and expected Electronic
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Service Agent activity on your system.</p>
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<p><span class="uicontrol">To change Electronic Service Agent settings</span></p>
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<div class="p">To change the service configurations, and to access Electronic Service
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Agent functions, on a command line, enter <kbd class="userinput">GO SERVICE</kbd>.
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This will display the Electronic Service Agent main menu. <img src="./delta.gif" alt="Start of change" /><pre class="screen">QS9MAIN Electronic Service Agent System: S10XXXXX
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Select one of the following:
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1. Change Service Agent attributes
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2. Run service information collection
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3. Authorize users to access service information
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Information
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4. Display problem reporting information
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5. Display service information collection
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6. Display service registration information
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7. Reports
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Jobs
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8. End jobs
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9. Start jobs
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10. Work with jobs
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Problem determination
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11. Change Service Agent job logging
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12. Change product activity log analysis
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13. Work with Service Agent spooled files
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14. Display audit log
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15. Send test problem
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16. Work with threshold table
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17. Verify Service Agent connection
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18. Service Configuration menu
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19. Change send option
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Related
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70. Related Service Agent commands </pre><img src="./deltaend.gif" alt="End of change" />
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</div>
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<div class="p">Electronic Service Agent attributes control many aspects of how Electronic
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Service Agent operates, including the list of users to receive Electronic
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Service Agent messages, and the time of day that Electronic Service Agent
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collects and transmits information to IBM<sup>®</sup>. <ul><li>To change attributes, select <samp class="codeph">1. Change Service Agent attributes</samp>.</li>
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<li>To manage the connection profiles created during activation, select <samp class="codeph">18.
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Service Configuration menu</samp>. For example, changes might be needed
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for the connection number. </li>
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<li>For more information about Electronic Service Agent and IBM System Manager
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for i5/OS™,
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refer to the <a href="http://publib.boulder.ibm.com/isrvagt/sdsadoc.html" target="_blank">Online Publications</a><img src="www.gif" alt="Link outside Information Center" /> Web site. </li>
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</ul>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="service_agent.htm" title="Electronic Service Agent provides an automatic hardware problem-reporting function that helps predict and prevent hardware errors by early detection of potential problems, downloads fixes, and automatically submits problems to IBM when appropriate.">Electronic Service Agent</a></div>
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