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<h1 class="topictitle1">Modem and resource requirements</h1>
<div><p>Learn about the modem and resource requirements needed for Point-to-Point
TCP/IP Universal Connections.</p>
<p>The Electronic
Service Agent™ and ECS service configurations created during activation
are *PTP (Point-to-Point) TCP/IP Universal Connection based. If you do not
have the modem or the resources to support these types of connections, the
service configurations will not be usable or activation will fail due to lack
of internal resources.</p>
<p><span class="uicontrol">Modem requirements</span></p>
<p><img src="./delta.gif" alt="Start of change" />Use <a href="#modem_and_resource__adapt_table">Table 1</a> to
determine the point-to-point functions that can be set up depending on your
modem and resource. If you want to use this modem for problem-reporting and
service-information transmission functions, ECS must also be configured to
use TCP/IP, not SDLC or SNA communications.<img src="./deltaend.gif" alt="End of change" /></p>
<p><span><span class="uicontrol">Modem in asynchronous mode</span></span></p>
<div class="p"><img src="./delta.gif" alt="Start of change" />If the modem is configured to operate in asynchronous mode,
both problem-reporting and service-information collection and transmission
can be configured (Example modems are 2771 and 9771 internal modems, IBM<sup>®</sup> 7855, IBM 7857,
or IBM 7858
and dual model IBM 7852400).
<div class="note"><span class="notetitle">Note:</span> If you use a non-IBM modem, any asynchronous modem that supports the
RS-232 (EIA 232) serial interface and the V.34/V.42 protocol (V.90 is optional)
can be used for this function. </div>
<img src="./deltaend.gif" alt="End of change" /></div>
<p>Typically, the default modem setting DSR (Data Set Ready) must be overridden.
For an iSeries™ server
to detect a hang-up, DSR must be set to follow CD (Carrier Detect). Refer
to the modem manual for more information.</p>
<p><span class="uicontrol">Communications I/O adapter requirements</span> </p>
<p>AT&amp;T dial-up and VPN connections are supported.</p>
<div class="p">Determine if you have one of the following compatible I/O adapters:
<div class="tablenoborder"><a name="modem_and_resource__adapt_table"><!-- --></a><table cellpadding="4" cellspacing="0" summary="" id="modem_and_resource__adapt_table" frame="border" border="1" rules="all"><caption>Table 1. Adapters and descriptions</caption><thead align="left"><tr><th valign="top" width="26.262626262626267%" id="d0e66">Adapter</th>
<th valign="top" width="73.73737373737373%" id="d0e68">Description</th>
</tr>
</thead>
<tbody><tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2699</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Two-line WAN IOA. This IOA requires either a 2629 LAN/WAN/Workstation
IOP or MFIOP.</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2720</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">PCI WAN/Twinaxial IOA</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2721</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">PCI Two-line WAN IOA</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2742</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Two-line communications IOA</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2745</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">PCI Two-line WAN IOA (replaces IOA 2721)</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2771</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Two-port WAN IOA, with a V.90 integrated modem on port
1 and a standard communications interface on port 2. To use port 2 of the
2771 adapter, an external modem with the appropriate cable is required.</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2772</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Two port V.90 integrated modem WAN IOA</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2793</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Two-port WAN IOA, with a V.90 integrated modem on port
1 and a standard communications interface on port 2. To use port 2 of the
2771 adapter, an external modem with the appropriate cable is required.</td>
</tr>
<tr><td valign="top" width="26.262626262626267%" headers="d0e66 ">2805</td>
<td valign="top" width="73.73737373737373%" headers="d0e68 ">Four port V.92 integrated modem WAN IOA</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<div>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="troubleshooting_esa.htm" title="Learn about general problem determination information for Electronic Service Agent including how to generate the documentation or traces.">Troubleshoot Electronic Service Agent</a></div>
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