ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzahq_5.4.0.1/iconyeslineyes.htm

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<title>Both line description and icon are present</title>
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<h4 id="iconyeslineyes">Both line description and icon are present</h4>
<p><span class="bold">Verify the i5/OS side</span></p>
<p>Check the line description. When the line description is in the FAIL state,
perform the following steps.</p>
<ol type="1">
<li>Collect PAL entries and VLOGs</li>
<li>Contact support</li>
<li>Verify the Windows side</li></ol>
<p>Otherwise, when the line description is in the VARY-ON PENDING, VARY-ON,
or RCYPND state, verify the Windows side.</p>
<p><span class="bold">Verify the Windows side</span></p>
<p>Open the <span class="bold">Network and Dialup Connections</span> window and
check the VE icon.</p>
<ul>
<li>When the VE icon appears functional and the line description is in the
VARY-ON state, verify that the IP addresses are properly configured. If the
problem persists, contact support.</li>
<li>When the VE icon appears functional and the line description is in VARY-ON
PENDING or RCYPND state, verify for entries in the PAL and contact support.</li>
<li>When the VE icon has a red X (cable disconnected), open the Event Log
and locate entries for the qvndvemp.sys driver.
<ul>
<li>When you find entries for qvndvemp.sys, record them and contact support.
Driver initialization is likely to have failed, and an IOP dump may be required
to determine the problem.</li>
<li>When you do not find any entries for qvndvemp.sys, contact support and
indicate the state of the line description. The problem is likely to be
related to an i5/OS LIC problem.</li></ul></li></ul>
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