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<h1 class="topictitle1">Where to begin recovery</h1>
<div><p>When you determine that you have an installation error, first you
need to determine what your first step to recovery should be.</p>
<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" class="singleborder" frame="border" border="1" rules="all"><thead align="left"><tr class="tablemainheaderbar"><th colspan="2" align="center" valign="bottom" id="d0e18">Type of
installation failure</th>
</tr>
<tr class="tablesubheaderbar"><th valign="top" width="29.292929292929294%" id="d0e21">When failure occurred</th>
<th valign="top" width="70.70707070707071%" id="d0e23">What to do</th>
</tr>
</thead>
<tbody><tr><td align="left" valign="top" width="29.292929292929294%" headers="d0e18 d0e21 ">Saving server before installation</td>
<td align="left" valign="top" width="70.70707070707071%" headers="d0e18 d0e23 ">If a problem occurs while you are saving the
system, review your job log to determine what caused the failure. Correct
the error and complete your system save procedure. Do not continue to replace
the new release until you have a complete backup copy of your system. If you
cannot complete installing the new release, you will need this backup copy
to restore the system to the previous release.</td>
</tr>
<tr><td align="left" valign="top" width="29.292929292929294%" headers="d0e18 d0e21 ">Installing new release or licensed program</td>
<td align="left" valign="top" width="70.70707070707071%" headers="d0e18 d0e23 ">Use the next table on this page to direct
you to the recovery information that you need to find the problem, determine
what caused it, correct the problem, and then complete installing this release.</td>
</tr>
<tr><td align="left" valign="top" width="29.292929292929294%" headers="d0e18 d0e21 ">Power failure during an installation process</td>
<td align="left" valign="top" width="70.70707070707071%" headers="d0e18 d0e23 ">If you have a power failure anytime during
the installation process, go to the next table on this page to determine where
to start the installation again. You should be able to start with the task
where you were when the failure occurred. For example, if you had completed
installing the operating system when the power failed, and are now installing
licensed programs, start with the task to install licensed programs. If you
are using the automatic process, start at the beginning. The system can determine
which tasks have not been completed and will resume at the appropriate task.</td>
</tr>
</tbody>
</table>
</div>
<div class="section"><p>If the installation process fails and you cannot continue the
current installation, use the book <a href="../books/sc415304.pdf" target="_blank"> Backup and Recovery</a> <img src="wbpdf.gif" alt="Link to PDF" />and your server's backup copy to restore the
previous release.</p>
</div>
<div class="section"><p>In the farthest left column of the following table, locate the
installation section you were using when the failure occurred. In the second
column, locate which task you were performing in that section. Locate the
first task that failed during your installation and then use the information
in the last column to determine your recovery starting point.</p>
</div>
<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" class="singleborder" frame="border" border="1" rules="all"><thead align="left"><tr class="tablemainheaderbar"><th colspan="3" align="center" valign="bottom" id="d0e69">Where to
start recovery</th>
</tr>
<tr class="tablesubheaderbar"><th valign="top" width="33.33333333333333%" id="d0e72">Installation procedure in use</th>
<th valign="top" width="33.33333333333333%" id="d0e74">Task number in use at time of failure</th>
<th valign="top" width="33.33333333333333%" id="d0e76">Where to start</th>
</tr>
</thead>
<tbody><tr><td valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Using image catalogs to install </td>
<td valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">&nbsp;</td>
<td valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="imagecatalogrecovery.htm#imagecatalogrecovery">Image catalog recovery</a></td>
</tr>
<tr><td valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Using Operations Console to install</td>
<td valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">&nbsp;</td>
<td valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="consolerecovery.htm#consolerecovery">Operations Console recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Replacing a release using automatic installation</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Using automatic installation</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahccfff.htm#rzahccfff">Starting point for automatic installation recovery</a></td>
</tr>
<tr><td rowspan="3" align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Replacing a release using manual
installation</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Replacing the Licensed Internal Code</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahclic.htm#rzahclic">Licensed Internal Code recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 2. Replacing the operating system</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahcopsys.htm#rzahcopsys">Operating system recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 3. Replacing the licensed programs</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahclicprg.htm#rzahclicprg">Licensed programs, PTFs, and secondary language recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Installing software on a new server (with
the operating system already installed)</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Doing the initial program load (IPL)</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahcopsys.htm#rzahcopsys">Operating system recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Installing software on a new server (without
the operating system installed)</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Installing the operating system</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahcopsys.htm#rzahcopsys">Operating system recovery</a></td>
</tr>
<tr><td rowspan="2" align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Changing your primary language</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Changing the primary language</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahcopsys.htm#rzahcopsys">Operating system recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 2. Installing the licensed programs</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahclicprg.htm#rzahclicprg">Licensed programs, PTFs, and secondary language recovery</a></td>
</tr>
<tr><td rowspan="2" align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Installing additional licensed
programs</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Installing IBM<sup>®</sup> licensed programs</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahclicprg.htm#rzahclicprg">Licensed programs, PTFs, and secondary language recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 2. Installing non-IBM licensed programs</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 ">Look at the messages for the command</td>
</tr>
<tr><td rowspan="2" align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e72 ">Installing a secondary language</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 1. Using the Work with Licensed Programs
Menu</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 "><a href="rzahclicprg.htm#rzahclicprg">Licensed programs, PTFs, and secondary language recovery</a></td>
</tr>
<tr><td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e74 ">Task 2. Using the Restore Licensed Program
command</td>
<td align="left" valign="top" width="33.33333333333333%" headers="d0e69 d0e76 ">Look at the messages for the command</td>
</tr>
</tbody>
</table>
</div>
</div>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahctroubleshoot.htm" title="This information describes common problem scenarios, recovery methods, and ways to get help if you encounter a problem during software installation.">Troubleshooting software installation problems</a></div>
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