ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzahb_5.4.0.1/rzahbhangprocedure.htm

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<h1 class="topictitle1">Recover from system hang or loop condition</h1>
<div><p>Use this procedure to help resolve system hang or loop conditions.</p>
<ol><li><span>See the information in <a href="rzahbmainstoragedump.htm#rzahbmainstoragedump">Perform a main storage dump</a> to
gather data on the current state of the system during the loop or hang condition.
This information is critical for problem solving. Valuable diagnostic information
will be lost if you do not collect the storage dump information before you
try to perform an IPL.</span></li>
<li><span>Contact your hardware service provider after performing the main
storage dump.</span></li>
</ol>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbflowchart.htm" title="You can often solve problems that occur on your system with methodical analysis.">Problem analysis procedures</a></div>
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