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<h1 class="topictitle1">Problem-handling menus</h1>
<div><p>Use the problem-handling menus to help analyze problems.</p>
<p>Your server problems can originate from the following areas:</p>
<ul><li>Job or programming</li>
<li>System performance</li>
<li>Equipment</li>
<li>Communications</li>
</ul>
<p>If you are experiencing problems with your system, use the following problem-handling
menus to help analyze problems. The order of the menus listed is from basic
skill level to advanced skill level.</p>
<ul><li>Solving user problems using the GO USERHELP menu. This menu is for the
novice who wants to learn about using help and who needs help in analyzing
problems.</li>
<li>Solving problems using the GO PROBLEM menu. This is the main menu for
working with problems.</li>
<li>Solving system problems using the GO PROBLEM2 menu. This menu allows you
to work with programming problems and system performance.</li>
<li>Solving system problems using the GO TECHHELP menu. Use this menu if you
encounter problems related to system operation.</li>
<li>Solving network problems using the GO NETWORK menu. This menu allows you
to manage and use network communications.</li>
<li>Solving network problems using the GO NETPRB menu. This menu allows you
to handle problems that relate to communications.</li>
</ul>
<p>Continue with the Use Authorized Program Analysis Reports (APARs) topic.</p>
</div>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbpa0.htm" title="Use this information to further analyze and handle problems, including a start problem analysis procedure that guides you through resolving the problem.">Analyze and handle problems</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="rzahbpa1.htm" title="You can use problem analysis control language (CL) commands to help you manage problems you are experiencing with your system.">CL commands</a></div>
<div><a href="rzahbapr.htm" title="An authorized program analysis report (APAR) is an IBM-supplied program that allows you to create a diskette file or a tape file that contains information from your system to help software service representatives to correct programming problems.">Use authorized program analysis reports</a></div>
</div>
<div class="reltasks"><strong>Related tasks</strong><br />
<div><a href="rzahbmnd.htm" title="This menu is for the novice who wants to learn about using help and who needs help in analyzing problems.">Use the GO USERHELP menu</a></div>
<div><a href="rzahbmna.htm" title="The problem-handling (PROBLEM) menu is the main menu for working with problems.">Use the GO PROBLEM menu</a></div>
<div><a href="rzahbmnb.htm" title="The second problem-handling (PROBLEM2) menu is an extension of the PROBLEM menu.">Use the GO PROBLEM2 menu</a></div>
<div><a href="rzahbmnc.htm" title="If you encounter problems that are related to system operation, start with the Technical Support Tasks (TECHHELP) menu.">Use the GO TECHHELP menu</a></div>
<div><a href="rzahbmnf.htm" title="From the network management (NETWORK) menu, you can manage and use network communications.">Use the GO NETWORK menu</a></div>
<div><a href="rzahbmne.htm" title="From the network problem-handling (NETPRB) menu, you can handle problems that relate to communications.">Use the GO NETPRB menu</a></div>
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