55 lines
3.0 KiB
HTML
55 lines
3.0 KiB
HTML
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<title>Analyze a problem with opened status</title>
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<body id="rzahbanalyzeproblem"><a name="rzahbanalyzeproblem"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Analyze a problem with opened status</h1>
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<div><p></p>
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<div class="section">To analyze a problem that has been recorded in the problem
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log with an opened status, follow these steps:</div>
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<ol><li class="stepexpand"><span>Type <tt>DSPMSG QSYSOPR</tt> on any command line and press the
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Enter key to see the system operator messages.</span> <ul><li>If the message is highlighted, use option 5 (Display details and reply)
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for the message. On the Additional Message Information display, press F14
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(Work with problem).</li>
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<li>If the message has an asterisk (*) next to it, press F14 (Work with problem)
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on the Display Messages display.</li>
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</ul>
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</li>
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<li class="stepexpand"><span>Select option 8 (Work with problem), and then option 1 (Analyze
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problem). As you progress through problem analysis, the system builds a symptom
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string based on your responses.</span></li>
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<li class="stepexpand"><span>When you complete problem analysis, the collected information is
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placed in the problem log.</span></li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzahbpa3.htm" title="Use the Analyze Problem (ANZPRB) command to start problem analysis for user-detected problems.">Use the Analyze Problem (ANZPRB) command</a></div>
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