83 lines
5.7 KiB
HTML
83 lines
5.7 KiB
HTML
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<meta name="DC.Type" content="task" />
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<meta name="DC.Title" content="Collect data for Java problem analysis" />
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<meta name="abstract" content="To collect data for an authorized program analysis report (APAR), follow these steps." />
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<meta name="description" content="To collect data for an authorized program analysis report (APAR), follow these steps." />
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<meta name="DC.Relation" scheme="URI" content="trouble.htm" />
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<meta name="DC.Relation" scheme="URI" content="limits.htm" />
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<meta name="DC.Relation" scheme="URI" content="findjob.htm" />
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<meta name="DC.Relation" scheme="URI" content="applyptfs.htm" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 2006" />
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<meta name="DC.Rights.Owner" content="(C) Copyright IBM Corporation 2006" />
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<meta name="DC.Format" content="XHTML" />
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<meta name="DC.Identifier" content="collect" />
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<title>Collect data for Java problem analysis</title>
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</head>
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<body id="collect"><a name="collect"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Collect data for Java problem analysis</h1>
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<div><p>To collect data for an authorized program analysis report (APAR),
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follow these steps.</p>
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<ol><li class="stepexpand"><span>Include a complete description of the problem.</span></li>
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<li class="stepexpand"><span>Save the Java™ class file that caused the problem
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while running.</span></li>
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<li class="stepexpand"><span>You can use the SAV command to save objects from the integrated
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file system. You may need to save other class files that this program must
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run. You may also want to save and send in an entire directory for IBM<sup>®</sup> to use when
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trying to reproduce the problem, if necessary. This is an example of how to
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save an entire directory.</span> <p><strong>Example:</strong> Save a directory</p>
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<div class="note"><span class="notetitle">Note:</span> Read
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the <a href="codedisclaimer.htm">Code example disclaimer</a> for important
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legal information.</div>
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<blockquote><pre>SAV DEV('/QSYS.LIB/TAP01.DEVD') OBJ(('/mydir'))</pre>
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</blockquote>
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<p>If possible, save the source files for any Java classes
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that are involved in the problem. This is helpful to IBM when reproducing and analyzing the problem.</p>
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</li>
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<li class="stepexpand"><span>Save any service programs that contain native methods that are
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required to run the program.</span></li>
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<li class="stepexpand"><span>Save any data files that are required to run the Java program.</span></li>
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<li class="stepexpand"><span>Add a complete description of how to reproduce the problem. </span> <div class="p">This includes:<ul><li>The value of the CLASSPATH environment variable.</li>
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<li>A description of the Java command that was run.</li>
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<li>A description of how to respond to any input that is required by the program.</li>
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</ul>
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</div>
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</li>
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<li class="stepexpand"><span>Include any vertical licensed internal code (VLIC) logs that have
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occurred near the time of failure.</span></li>
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<li class="stepexpand"><span>Add the job log from both the interactive job and the BCI job where
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the Java virtual
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machine was running.</span></li>
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</ol>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="trouble.htm" title="This topic shows you how to find job logs and collect data for Java program analysis. This topic also provides information about program temporary fixes (PTFs) and getting support for IBM Developer Kit for Java.">Troubleshoot IBM Developer Kit for Java</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="limits.htm" title="This list identifies any known limitations, restrictions, or unique behaviors in the IBM Developer Kit for Java.">Limitations</a></div>
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<div><a href="applyptfs.htm" title="Beginning in i5/OS V5R4, you can use the Display Java Virtual Machine Jobs (DSPJVMJOB) CL command to manage your JVM jobs and apply PTFs while the system is active.">Apply program temporary fixes</a></div>
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<div><a href="getsup.htm" title="Support services for the IBM Developer Kit for Java are provided under the usual terms and conditions for iSeries software products. Support services include program services, voice support, and consulting services.">Get support for the IBM Developer Kit for Java</a></div>
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</div>
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<div class="reltasks"><strong>Related tasks</strong><br />
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<div><a href="findjob.htm" title="Use the job log from the job that ran the Java command, and the batch immediate (BCI) job log where the Java program ran, to analyze causes of a Java failure. They both may contain important error information.">Find job logs for Java problem analysis</a></div>
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</div>
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</div>
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</body>
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</html> |