88 lines
5.4 KiB
HTML
88 lines
5.4 KiB
HTML
<?xml version="1.0" encoding="utf-8"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
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"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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<meta name="dc.language" scheme="rfc1766" content="en-us" />
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<!-- All rights reserved. Licensed Materials Property of IBM -->
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<!-- US Government Users Restricted Rights -->
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<!-- Use, duplication or disclosure restricted by -->
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<!-- GSA ADP Schedule Contract with IBM Corp. -->
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<meta name="dc.date" scheme="iso8601" content="2005-09-13" />
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<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
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<meta name="security" content="public" />
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<meta name="Robots" content="index,follow"/>
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<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
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<title>Problems with saving integrated Windows server files</title>
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<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
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<link rel="stylesheet" type="text/css" href="ic.css" />
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</head>
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<body>
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<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
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<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
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<a name="rzahqtsfpi"></a>
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<h3 id="rzahqtsfpi">Problems with saving integrated Windows server files</h3>
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<p>If you have problems with doing file-level backup of your integrated server
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files, check the Windows event log and i5/OS QSYSOPR message queue for messages.</p>
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<ul>
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<li>If you get a session initialization error (CPDB050) or session communication
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error (CPDB055) when you try to save files, do this.
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<ol type="1">
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<li>Ensure that i5/OS NetServer™ is in the same domain (see <a href="rzahqmatchdomain.htm#rzahqmatchdomain">Ensure iSeries NetServer and the integrated Windows server
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are in same domain</a>) as the integrated server for which you want to
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save files.</li>
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<li>Ensure that you complete the steps <a href="rzahqshare.htm#rzahqshare">Create shares on integrated Windows servers</a> and <a href="rzahqaddmbr.htm#rzahqaddmbr">Add members to QAZLCSAVL file</a>.</li>
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<li>Ensure that the QSERVER subsystem is running.</li>
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<li>Ensure that TCP/IP is active:
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<ol type="a">
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<li>Use option 1 of the CFGTCP command.</li>
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<li>Press F11 to view the interface status.</li>
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<li>Type a 9 next to the appropriate network service to start the TCP/IP interface.</li>
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<li>Press F5 to refresh the view. The appropriate TCP/IP service should now
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be active.</li></ol></li>
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<li>Then try saving your files again.</li></ol></li>
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<li>If you get an error message that indicates a problem with exchanging security
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information (CPDB053) or logging on to the server (NTA02AE), do this:
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<ol type="1">
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<li>Ensure that you are enrolled on the integrated server as part of the Administrators
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group.</li>
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<li>Ensure that you have the same password on i5/OS and on the integrated
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server.</li>
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<li>Then try saving your files again.</li></ol></li>
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<li>If you get an error message (CPDB058) that indicates a problem with processing
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the share file member, ensure that the QAZLCSAVL file is set up correctly.
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<ol type="1">
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<li>Check that you have completed this step: <a href="rzahqshare.htm#rzahqshare">Create shares on integrated Windows servers</a> .</li>
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<li>As well as this step: <a href="rzahqaddmbr.htm#rzahqaddmbr">Add members to QAZLCSAVL file</a>. Also you must have listed
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in that file the share that you specified on the Save (SAV) command.</li></ol></li>
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<li>If you get an error message (NTA02A3) that indicates a problem communicating
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with NTSAV, verify that the Remote Procedure Call service is running.
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<ol type="1">
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<li>On the integrated server task bar, click <span class="bold">Start</span> —> <span class="bold">Programs</span> —> <span class="bold">Administrative Tools</span>.</li>
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<li>Double-click <span class="bold">Services</span>.</li>
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<li>Verify that the Remote Command Service is running.</li></ol></li>
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<li>The following errors may appear when doing a SAV.
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<ul>
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<li><tt>CPFA09C Not authorized to object</tt></li>
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<li><tt>CPD3730 Cannot save directory /qntc/(server)/(share)/System
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Volume Information</tt></li></ul>
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<p>These errors indicate that the directory, <span class="bold">System
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Volume Information</span>, was not saved. This is a hidden, system directory
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that can be accessed only by the Windows SYSTEM account. If you ignore this
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message, the directory and its contents will not be saved (it contains intermediate
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log files used when encrypting files). Otherwise, you can add permissions
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for the user who is running SAV to this directory. To set the permissions,
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you will need to make the directory visible (don't hide hidden files, and
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don't hide protected operating system files). Refer to the Windows 2000 Server
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or Windows Server 2003 help for information about setting folder permissions.</p>
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<p>You may also see a CPFA09C error if you run file-level backup as QSECOFR,
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whether QSECOFR is enrolled to the server or not. Use a different enrolled
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user profile that has a backup on the integrated server.</p></li></ul>
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<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
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</body>
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</html>
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