112 lines
7.9 KiB
HTML
112 lines
7.9 KiB
HTML
<?xml version="1.0" encoding="utf-8"?>
|
|
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
|
|
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
|
<html xmlns="http://www.w3.org/1999/xhtml" lang="en-US" xml:lang="en-us">
|
|
<head>
|
|
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
|
|
<meta name="dc.language" scheme="rfc1766" content="en-us" />
|
|
<!-- All rights reserved. Licensed Materials Property of IBM -->
|
|
<!-- US Government Users Restricted Rights -->
|
|
<!-- Use, duplication or disclosure restricted by -->
|
|
<!-- GSA ADP Schedule Contract with IBM Corp. -->
|
|
<meta name="dc.date" scheme="iso8601" content="2005-09-13" />
|
|
<meta name="copyright" content="(C) Copyright IBM Corporation 1998, 2006" />
|
|
<meta name="security" content="public" />
|
|
<meta name="Robots" content="index,follow"/>
|
|
<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.icra.org/ratingsv02.html" l gen true r (cz 1 lz 1 nz 1 oz 1 vz 1) "http://www.rsac.org/ratingsv01.html" l gen true r (n 0 s 0 v 0 l 0) "http://www.classify.org/safesurf/" l gen true r (SS~~000 1))' />
|
|
<title>Problems with iSCSI attached servers</title>
|
|
<link rel="stylesheet" type="text/css" href="ibmidwb.css" />
|
|
<link rel="stylesheet" type="text/css" href="ic.css" />
|
|
</head>
|
|
<body>
|
|
<a id="Top_Of_Page" name="Top_Of_Page"></a><!-- Java sync-link -->
|
|
<script language = "Javascript" src = "../rzahg/synch.js" type="text/javascript"></script>
|
|
|
|
<img src="delta.gif" alt="Start of change" />
|
|
<a name="rzahqproblemswithiscsiattached"></a>
|
|
<h3 id="rzahqproblemswithiscsiattached"><img src="delta.gif" alt="Start of change" />Problems with iSCSI attached servers<img src="deltaend.gif" alt="End of change" /></h3>
|
|
<p>If you are experiencing one of the problems listed below, you may begin
|
|
troubleshooting by performing the actions listed. This is not a comprehensive
|
|
list, so some problems may require actions beyond those listed here. To find
|
|
information that may help you troubleshoot problems, see <a href="rzahqmsgpi.htm#rzahqmsgpi">Check message and job logs</a>.</p>
|
|
<p><span class="bold">Initializing the service processor configuration fails</span></p>
|
|
<p>If there is a message CPDC4xx or CPFC4xx in the system operator's
|
|
message queue (QSYSOPR) or the job log of the batch job or interactive user
|
|
involved, see <a href="rzahqibmdirectortroub.htm#rzahqibmdirectortroub">IBM Director Troubleshooting</a>.</p>
|
|
<p><span class="bold">When installing or starting a server, the NWSD status
|
|
stays VARIED OFF</span></p>
|
|
<ul>
|
|
<li>Ensure that all required network server host adapters configured for the
|
|
server are varied on before installing or starting a server. If a network
|
|
server host adapter will not vary on, check for messages in the network server
|
|
host device's message queue.</li>
|
|
<li>If there is a message CPDC4xx or CPFC4xx in the system operator's
|
|
message queue (QSYSOPR) or the job log of the batch job or interactive user
|
|
involved, see <a href="rzahqibmdirectortroub.htm#rzahqibmdirectortroub">IBM Director Troubleshooting</a>.</li></ul>
|
|
<p><span class="bold">With the hosted system powered on, a server will not start</span></p>
|
|
<p>See <a href="rzahqproblemssharing.htm#rzahqproblemssharing">Problems sharing hosted system hardware</a>.</p>
|
|
<p><span class="bold">The hosted system's console displays 'No iSCSI devices
|
|
found' or prompts for diskette</span></p>
|
|
<ul>
|
|
<li>The iSCSI HBA configured for boot in the hosted system was unable to do
|
|
so.</li>
|
|
<li>There may be an iSCSI configuration problem. See <a href="http://www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/troubleshooting.html" target="_blank">iSCSI Troubleshooting </a>
|
|
<img src="www.gif" alt="Link outside the Information Center." />
|
|
<br />(www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/troubleshooting.html).</li>
|
|
<li>If message CPPC056 is in the Product Activity Log, a CHAP configuration
|
|
problem is likely.</li>
|
|
<li>There may be a network problem between the hosted system's iSCSI
|
|
HBA configured for boot and the iSeries™ HBA corresponding to the path configured
|
|
for the NWSD's system drive storage space. See <a href="rzahqbootandstoragepathanal.htm#rzahqbootandstoragepathanal">Boot and storage path network analysis</a>.</li></ul>
|
|
<p><span class="bold">The NWSD status is VARIED ON, but Windows does not begin
|
|
to boot</span></p>
|
|
<ul>
|
|
<li>There may be an iSCSI configuration problem. See <a href="http://www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/troubleshooting.html" target="_blank">iSCSI Troubleshooting </a>
|
|
<img src="www.gif" alt="Link outside the Information Center." />
|
|
<br />(www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/troubleshooting.html).</li>
|
|
<li>If message CPPC056 is in the Product Activity Log, a CHAP configuration
|
|
problem is likely.</li>
|
|
<li>There may be a network problem between the hosted system's iSCSI
|
|
HBA configured for boot and the iSeries HBA corresponding to the path configured
|
|
for the NWSD's system drive storage space. See <a href="rzahqbootandstoragepathanal.htm#rzahqbootandstoragepathanal">Boot and storage path network analysis</a>.</li></ul>
|
|
<p><span class="bold">The NWSD status is DEGRADED</span></p>
|
|
<p>Ensure that all required network server host adapters configured for the
|
|
server are varied on. If a network server host adapter will not vary on,
|
|
check for messages in the network server host device's message queue.</p>
|
|
<p><span class="bold">Storage using a path other than the boot path does not
|
|
show up in Windows</span></p>
|
|
<ul>
|
|
<li>There may be a network problem between the hosted system and the iSCSI
|
|
HBA in the iSeries that corresponds to the non-boot path. See <a href="rzahqbootandstoragepathanal.htm#rzahqbootandstoragepathanal">Boot and storage path network analysis</a>.</li>
|
|
<li>If message CPPC056 is in the Product Activity Log, there is a CHAP problem.
|
|
In this case, it is most likely due to a problem with the digital certificates
|
|
that the Windows environment on iSeries needs to securely transfer its own
|
|
sensitive data between i5/OS and Windows. See <a href="rzahqmanagingpathcertificates.htm#rzahqmanagingpathcertificates">Managing path certificates</a>.</li></ul>
|
|
<p><span class="bold">Storage using a path other than the boot path sometimes
|
|
shows up late in Windows</span></p>
|
|
<ul>
|
|
<li>This is normal the first time the server is started after you change certain
|
|
i5/OS configuration information, such as SCSI local interface information
|
|
in the network server host adapter or CHAP information in the remote system
|
|
configuration.</li>
|
|
<li>This is normal if an iSCSI HBA in the hosted system has not been used
|
|
with this particular NWSD before. This would be the case when an iSCSI HBA
|
|
is replaced in the hosted system, or when using a different hosted system
|
|
as a hot spare.</li>
|
|
<li>If your application involves an automatic start service that is sensitive
|
|
to the above situations, see the <a href="http://www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/advancedtasks.html">Advanced
|
|
iSCSI tasks </a>
|
|
<img src="www.gif" alt="Link outside the Information Center." /> web page (www.ibm.com/servers/eserver/iseries/integratedxseries/iscsireadme/advancedtasks.html).</li></ul>
|
|
<p><span class="bold">User enrollment or submit remote command fails with NTA02BB,
|
|
NTA028A, NTA028B</span></p>
|
|
<ul>
|
|
<li>There is a problem with the digital certificates that the Windows environment
|
|
on iSeries needs to securely transfer its own sensitive data between i5/OS
|
|
and Windows. See <a href="rzahqmanagingpathcertificates.htm#rzahqmanagingpathcertificates">Managing path certificates</a>.</li>
|
|
<li>For NTA028A and NTA028B, ensure that the time and date on the hosted system
|
|
doesn't differ significantly from the date on the iSeries, as this can
|
|
cause digital certificates to appear to be invalid.</li></ul><img src="deltaend.gif" alt="End of change" />
|
|
<a id="Bot_Of_Page" name="Bot_Of_Page"></a>
|
|
</body>
|
|
</html>
|