126 lines
7.2 KiB
HTML
126 lines
7.2 KiB
HTML
<?xml version="1.0" encoding="UTF-8"?>
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="System and communications problems" />
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<meta name="abstract" content="When a problem with a system or its communications occurs, a message is generated. System-detected problems are automatically entered into the problem log, where they can be viewed and analyzed." />
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<link rel="stylesheet" type="text/css" href="./ibmdita.css" />
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<link rel="stylesheet" type="text/css" href="./ic.css" />
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<title>System and communications problems</title>
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</head>
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<body id="rbal1scprob"><a name="rbal1scprob"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">System and communications problems</h1>
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<div><p>When a problem with a system or its communications occurs, a message
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is generated. System-detected problems are automatically entered into the
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problem log, where they can be viewed and analyzed.</p>
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<div class="section"><p>You can run problem analysis on logged problems at any time by
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entering the <span class="cmdname">Analyze Problem (ANZPRB)</span> command from any
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system command line. This command takes you through an analysis procedure
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and stores additional problem-related information in the problem log.</p>
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</div>
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<div class="section"><p>Use the <span class="cmdname">Work with Problems (WRKPRB)</span> command
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to view the problem log. The following displays show the two views of the
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problem log: </p>
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<pre class="screen">Work with Problems
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System: KC000
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Position to . . . . . . . Problem ID
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Type options, press Enter.
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2=Change 4=Delete 5=Display details 6=Print details
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8=Work with problem 9=Work with alerts 12=Enter notes
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Opt Problem ID Status Problem Description
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__ 9114350131 READY User detected a hardware problem on a differen
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__ 9114326436 OPENED System cannot call controller . No lines avail
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__ 9114326281 OPENED Line failed during insertion into the token-r
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__ 9114324416 OPENED Device failed, recovery stopped.
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__ 9114324241 OPENED System cannot call controller . No lines avail
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__ 9114324238 OPENED System cannot call controller . No lines avail
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__ 9114324234 OPENED System cannot call controller . No lines avail
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__ 9114324231 OPENED System cannot call controller . No lines avail
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__ 9114324227 OPENED System cannot call controller . No lines avail
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__ 9114324224 OPENED System cannot call controller . No lines avail
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__ 9114324218 OPENED System cannot call controller . No lines avail
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More...
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F3=Exit F5=Refresh F6=Print list F11=Display dates and times
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F12=Cancel F16=Report prepared problems F24=More keys
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</pre>
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</div>
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<div class="section"><p>Press F11 on the first view to see the following
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display: </p>
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<pre class="screen">Work with Problems
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System: KC000
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Position to . . . . . . . Problem ID
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Type options, press Enter.
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2=Change 4=Delete 5=Display details 6=Print details
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8=Work with problem 9=Work with alerts 12=Enter notes
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Opt Problem ID Date Time Origin
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__ 9114350131 03/29/92 14:36:05 APPN.KC000
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__ 9114326436 03/29/92 07:41:59 APPN.KC000
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__ 9114326281 03/29/92 07:39:17 APPN.KC000
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__ 9114324416 03/29/92 07:06:42 APPN.KC000
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__ 9114324241 03/29/92 07:03:38 APPN.KC000
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__ 9114324238 03/29/92 07:03:35 APPN.KC000
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__ 9114324234 03/29/92 07:03:31 APPN.KC000
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__ 9114324231 03/29/92 07:03:27 APPN.KC000
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__ 9114324227 03/29/92 07:03:24 APPN.KC000
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__ 9114324224 03/29/92 07:03:20 APPN.KC000
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__ 9114324218 03/29/92 07:03:14 APPN.KC000
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More...
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F3=Exit F5=Refresh F6=Print list F11=Display descriptions F12=Cancel
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F14=Analyze new problem F16=Report prepared problems F18=Work with alerts
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</pre>
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</div>
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<div class="section"><p><span class="keyword">iSeries™</span> problem
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log support allows you to display a list of all the problems that have been
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recorded on the local server. You can also display detailed information about
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a specific problem such as the following items: </p>
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<ul><li>Product type and serial number of device with a problem</li>
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<li>Date and time of the problem</li>
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<li>Part that failed and where it is located</li>
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<li>Problem status</li>
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</ul>
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</div>
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<div class="section"><p>From the problem log you can also analyze a problem, report a
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problem, or determine any service activity that has been done.</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rbal1problem.htm" title="When a problem occurs accessing a distributed relational database, it is the job of the administrator to determine the nature of the problem and whether it is a problem with the application or a problem with the local or remote system.">Troubleshooting</a></div>
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</div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
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<div><a href="rbal1probover.htm" title="The i5/OS licensed program helps you manage problems for both user- and system-detected problems that occur on local and remote iSeries servers.">iSeries problem handling overview</a></div>
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</div>
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<div class="relinfo"><strong>Related information</strong><br />
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<div><a href="../cl/anzprb.htm">Analyze Problem (ANZPRB) command</a></div>
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<div><a href="../cl/wrkprb.htm">Work with Problem (WRKPRB) command</a></div>
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</div>
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</div>
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</body>
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</html> |