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<title>Scenario: Configure a PPP connection through an ISP</title>
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<a name="scenario6"></a>
<h3 id="scenario6">Scenario: Configure a PPP connection through an ISP</h3>
<p class="sectionscenariobar"><span class="bold">Situation</span></p>
<p>Suppose you are responsible for maintaining an iSeries&trade; server for
MyCompany, a small manufacturing company in Boone, Iowa. As part of providing
this support, you need to establish a connection between electronic customer
support and MyCompany's iSeries server.</p>
<p>Since MyCompany has an existing Internet dial-up connection, you can create
a connection from your iSeries server through your modem and dial up connection
to your ISP. Because you do not need to provide connections for other systems,
you do not need to consider providing connections for other servers or partitions.</p>
<p class="sectionscenariobar"><span class="bold">Solution</span></p>
<p>Create a Universal Connection to IBM&reg; through a dialup connection over the Internet.
In this case, you establish a connection through the Connection Manager on
your local iSeries server through a point-to-point Internet connection to electronic
customer support.</p>
<p class="sectionscenariobar"><span class="bold">Advantages</span></p>
<p>This scenario provides the following advantages:</p>
<ul>
<li>MyCompany does not need to invest in additional hardware
or software to receive benefit from electronic customer support. You can configure
this connection through the Universal Connection wizard or CL commands.</li>
<li>The Internet connection provides a simple means of ensuring that MyCompany
has electronic customer support available for ease of troubleshooting server
problems, tracking current system hardware and software, or receiving software
updates and fixes.</li>
<li>You can use your existing ISP connection for electronic customer support
so that you do not have to disconnect from your ISP to connect to IBM.
<a name="wq101"></a>
<div class="notetitle" id="wq101">Note:</div>
<div class="notebody">In this scenario, MyCompany is using a dial-up ISP. You can use other originator
ISP connections such as leased line or point-to-point over Ethernet.</div></li></ul>
<p class="sectionscenariobar"><span class="bold">Objectives </span></p>
<p>In this scenario, the customer wants to ensure that IBM can support
the MyCompany system over the network though a point-to-point Internet service
provider (ISP) connection. The objectives of this scenario are as follows:</p>
<ul>
<li>To create a secure connection between MyCompany and electronic customer
support through MyCompany's point-to-point dial-up ISP</li>
<li>To automate customer support through electronic customer support and services</li>
<li>To allow electronic customer support to create an electronic hardware
and software inventory of MyCompany's iSeries system</li>
<li>To permit electronic customer support to send software fixes and updates
to MyCompany over the network</li></ul>
<p class="sectionscenariobar"><span class="bold">Details</span></p>
<p>The following diagram illustrates connecting the MyCompany iSeries server to
electronic customer support through an ISP connection.</p>
<div class="mmobj">
<img src="rzatj510.gif" alt="Diagram that depicts a PPP connection through an ISP" /></div>
<p><span class="bold">Configuring Universal Connection</span></p>
<ul>
<li>iSeries Navigator launches the Universal Connection Wizard to configure
the connection. This only needs to be done once unless some configuration
information needs to be updated.</li></ul>
<p><span class="bold">Using Universal Connection</span></p>
<p>When a Service Application wants to use the Universal Connection to communicate
with IBM the following will occur:</p>
<ul>
<li>If the connection to your ISP is not currently active, the specified profile
is started to allow connections to the Internet.</li>
<li>A Virtual Private Network (VPN) is established through your
existing Internet connection to a VPN Gateway at IBM if the service application is not providing
its own security.</li>
<li>The service application communicates with the appropriate IBM servers to perform
the requested service.</li></ul>
<a name="scenprereqs6"></a>
<p id="scenprereqs6" class="sectionscenariobar"><span class="bold"> Prerequisites
and assumptions</span></p>
<p>The prerequisites for enabling electronic customer support over a point-to-point
ISP connection include:</p>
<ul>
<li>Ensure that the iSeries Access for Windows&reg; and iSeries Navigator exist on your personal computer,
as described in the <a href="../rzaij/rzaijrzaijinstall.htm">iSeries Access for Windows:
Installation and setup</a> topic.</li>
<li>Ensure that you install all of the latest service packs for iSeries Navigator.
The scenarios show using the V5R4 version of the software.</li>
<li>Ensure that TCP/IP is active. You can start TCP/IP through the Start TCP/IP
(STRTCP) command.</li>
<li>You must have security officer (*SECOFR) authority with *ALLOBJ,
*IOSYSCFG, and *SECADM special authorities in your i5/OS&trade; user profile and *USE authority to WRKCNTINF
in order to configure the connection using the Universal Connection wizard.</li>
<li>You must install the TCP/IP Connectivity Utilities (5722&ndash;TC1).</li>
<li>You must install the Digital Certificate Manager (DCM) (5722-SS1
option 34).</li>
<li>Ensure that the QRETSVRSEC system value is set to 1. You can check this
value with the Display System Value (DSPSYSVAL) command. If this value is
not set to 1, enter a Change System Value (CHGSYSVAL) command.</li>
<li>If you are using an internal modem such as the 56 Kbps modem
that is provided with the 9793 adapter card, ensure that the network attribute
MDMCNTRYID is set appropriately. You can check this value with the Display
Network Attributes (DSPNETA) command. If this value is not set correctly,
change this value with a CHGNETA command. This allows the account userid and
password to be stored on the iSeries server.</li>
<li>The profile used to connect to your ISP must have been previously
configured.</li>
<li>Ensure that a TCP/IP route is associated with the ISP profile
that will route the Universal Connection traffic to your ISP. In most situations,
the default route will work. For VPN details, see <a href="detvpnaddy.htm#detvpnaddy">Determine the IBM VPN Gateway addresses</a> and <a href="detsdaddy.htm#detsdaddy">Determine the IBM Service Destination addresses</a>.</li></ul>
<p class="sectionscenariobar"><span class="bold">Current&reg; system configuration steps</span></p>
<p>Assuming that TCP/IP configuration already exists and works, complete the
following steps to set up the Universal Connection if you connect to electronic
customer support through MyCompany's local server:</p>
<ol type="1">
<li><a href="scenario6.htm#step1pppisp1">Complete the planning work sheet.</a></li>
<li><a href="scenario6.htm#step2pppisp1">Start iSeries Navigator and select the Universal
Connection wizard.</a></li>
<li><a href="scenario6.htm#step3pppisp1">Enter the service, address, and country information
on the Universal Connection wizard dialogs.</a></li>
<li><a href="scenario6.htm#step4pppisp1">Under Connect from current system
or partition, select the A connection using an Internet service provider option
as your connection type.</a></li>
<li><a href="scenario6.htm#step5pppisp1">Select a connection profile for your ISP from
the Select Profile dialog.</a></li>
<li><a href="scenario6.htm#step6pppisp1">Indicate that this server does not
provide connectivity for other servers or partitions.</a></li>
<li><a href="scenario6.htm#step7pppisp1">For proxy option, configure a proxy
destination.</a></li>
<li><a href="scenario6.htm#step8pppisp1">Review the Summary window to ensure
that the configuration meets your requirements, and click Finish to save your
configuration.</a></li>
<li><a href="scenario6.htm#step9pppisp1">Test the connection from your server
to electronic customer support.</a></li>
<li><a href="scenario6.htm#step10pppisp1">Configure a backup configuration
(optional).</a></li></ol>
<p><span class="bold">Scenario details: Configure a PPP connection through an
ISP</span></p>
<p>After you complete the <a href="scenario6.htm#scenprereqs6">prerequisites</a>, you
are ready to begin configuring the Universal Connection through the wizard.</p>
<a name="step1pppisp1"></a>
<p id="step1pppisp1" class="sectionscenariobar"><span class="bold">Step 1: Complete
the planning work sheet.</span></p>
<p>The following planning work sheet illustrates the type of information you
need before configuring the point-to-point connection through MyCompany's
ISP. You use this information when running the Universal Connection wizard.</p>
<a name="wq103"></a>
<table id="wq103" width="100%" summary="" border="1" frame="border" rules="all" class="blocksingleborder">
<thead valign="bottom">
<tr class="tablemainheaderbar">
<th id="wq104" width="58%" align="left" valign="top">Planning work sheet</th>
<th id="wq105" width="41%" align="left" valign="top">Answers</th>
</tr>
</thead>
<tbody valign="top">
<tr>
<td headers="wq104"><span class="bold">Service information</span>
<ul>
<li>Company</li>
<li>Contact name</li>
<li>Telephone number</li>
<li>Help desk or pager number</li>
<li>Fax number</li>
<li>Alternate fax number</li></ul></td>
<td align="left" headers="wq105"><span>&nbsp;</span>
<ul>
<li>MyCompany</li>
<li>Tom Smith</li>
<li>515&ndash;870&ndash;9990</li>
<li>515&ndash;870&ndash;9942</li>
<li>515&ndash;870&ndash;5586</li>
<li>515&ndash;870&ndash;5587</li></ul></td>
</tr>
<tr>
<td headers="wq104"><span class="bold">Company address</span>
<ul>
<li>Street address</li>
<li>City or locality</li>
<li>State or province</li>
<li>Country (or region)</li>
<li>Postal code</li>
<li>National language version</li>
<li>Electronic mail address</li>
<li>Alternate electronic mail address</li>
<li>Media for PTFs (fixes)</li></ul></td>
<td align="left" headers="wq105"><span>&nbsp;</span>
<ul>
<li>94 West Proctor St.</li>
<li>Boone</li>
<li>Iowa</li>
<li>United States</li>
<li>55902</li>
<li>English (2924)</li>
<li>myname@company.com</li>
<li>myname@othercompany.com</li>
<li>Automatic selection</li></ul></td>
</tr>
<tr>
<td headers="wq104"><span class="bold">Location</span>
<ul>
<li>Country (or region)</li>
<li>State</li></ul></td>
<td align="left" headers="wq105"><span>&nbsp;</span>
<ul>
<li>United States</li>
<li>Iowa</li></ul></td>
</tr>
<tr>
<td headers="wq104">Connection method</td>
<td align="left" headers="wq105">Through the local iSeries server</td>
</tr>
<tr>
<td headers="wq104">Connection type</td>
<td align="left" headers="wq105">Through an existing switched line connection profile
for MyCompany's ISP.</td>
</tr>
<tr>
<td headers="wq104">What is your connection profile?</td>
<td align="left" headers="wq105">DIALPROF</td>
</tr>
</tbody>
</table>
<p>If you prefer using <a href="../clfinder/finder.htm">CL Commands</a> to
create the configuration, use the Change Contact Information (CHGCNTINF) and
the Create Service Configuration (CRTSRVCFG) commands.</p>
<a name="step2pppisp1"></a>
<p id="step2pppisp1" class="sectionscenariobar"><span class="bold">Step 2: Start iSeries Navigator and select the Universal Connection wizard.</span></p>
<div>
<p>To start the Universal Connection wizard and begin establishing your connection:</p>
<ol type="1">
<li>Open iSeries Navigator software.</li>
<li>Select the server under the My Connections folder that you want to configure
for electronic customer support.</li>
<li>Expand <span class="bold">Network</span>.</li>
<li>Expand <span class="bold">Remote Access Services</span>.</li>
<li>Right-click <span class="bold">Originator Connection
Profiles</span>.</li>
<li>Select <span class="bold">Configure IBM Universal Connection</span> to start the Universal Connection wizard. The Welcome dialog appears.</li></ol>
<a name="wq107"></a>
<div class="notetitle" id="wq107">Note:</div>
<div class="notebody">A progress bar indicates that iSeries Navigator
is loading the Universal Connection wizard. If you encounter problems while running the wizard, see <a href="troubleintro.htm#troubleintro">Troubleshoot the Universal Connection wizard</a> for a solution. Run the wizard again after solving the
problem.</div></div>
<a name="step3pppisp1"></a>
<p id="step3pppisp1" class="sectionscenariobar"><span class="bold">Step 3: Enter
the service, address, and country information on the Universal Connection
wizard dialogs. </span></p>
<div>
<p>To enter information about your company and connections:</p>
<ol type="1">
<li>On the Select Configuration dialog, select either <span class="bold">Primary connection configuration</span> or <span class="bold">Backup connection
configuration</span>. The default is primary. Check the <span class="bold">View
and modify contact information</span> box and click <span class="bold">Next</span></li>
<li>On the Service Information dialog, enter the following information about
MyCompany and click <span class="bold">Next</span>:
<ul>
<li>Company &ndash; MyCompany</li>
<li>Contact name &ndash; Tom Smith</li>
<li>Telephone number &ndash; 515&ndash;870&ndash;9990</li>
<li>Help desk or pager number&mdash; 515&ndash;870&ndash;9999</li>
<li>Fax number &mdash; 515&ndash;870&ndash;5586</li>
<li>Alternate fax number &mdash; 515&ndash;870&ndash;9942</li></ul>
<p>If this information exists on your server, the company data already
appears in the fields. For example, if MyCompany previously created a configuration,
the wizard retrieves the data from the existing configuration.</p></li>
<li>On the Company Address dialog, enter MyCompany's address and click <span class="bold">Next</span>.
<ul>
<li>Street address &ndash; 94 West Proctor St.</li>
<li>City or locality &ndash; Boone</li>
<li>State or province &ndash; Iowa</li>
<li>Country or region &ndash; United States</li>
<li>Postal code &ndash; 55902</li>
<li>National language version &ndash; English (2924)</li>
<li>Electronic mail address &ndash; myname@company.com</li>
<li>Alternate electronic mail address &ndash; myname@othercompany.com</li>
<li>Media for PTFs &ndash; Automatic selection</li></ul></li>
<li>On the Location dialog, select the country (or region) and the state or
province where your iSeries server resides and Click <span class="bold">Next</span>.
<ul>
<li>Country (or region) &ndash; United States</li>
<li>State &ndash; Iowa</li></ul></li></ol></div>
<div>
<a name="step4pppisp1"></a>
<p id="step4pppisp1" class="sectionscenariobar"><span class="bold">Step 4: Under
Connect from current system or partition, select the <span class="bold">A connection
using an Internet service provider</span> option as your connection type.</span></p>
<a name="wq109"></a>
<div class="notetitle" id="wq109">Note:</div>
<div class="notebody">There is a checkbox to <span class="bold">Additionally configure
a proxy connection</span>. If your enterprise has an HTTP proxy or you've configured
a service and support proxy on another system or partition, and you wish to
use that for Universal Connection applications which support going through
a proxy, check this box. If this box is checked, Step 7 will appear.</div>
<a name="step5pppisp1"></a>
<p id="step5pppisp1" class="sectionscenariobar"><span class="bold">Step 5: Select a connection profile for your ISP from the Select Profile dialog.</span></p>
<p>Select DIALFPROF, a switched line connection type, as the connection profile.</p>
<a name="step6pppisp1"></a>
<p id="step6pppisp1" class="sectionscenariobar"><span class="bold">Step 6: Indicate
that this server does not provide connectivity for other servers or partitions.</span></p>
<p>Click <span class="bold">No</span> to indicate that this server has a direct
connection to electronic customer support without providing connectivity for
other servers or partitions.</p>
<a name="step7pppisp1"></a>
<p id="step7pppisp1" class="sectionscenariobar"><span class="bold">Step 7: For
proxy option, configure a proxy destination.</span></p>
<a name="wq110"></a>
<div class="notetitle" id="wq110">Note:</div>
<div class="notebody">This screen only appears if the proxy option was selected
in Step 4.</div>
<div>
<p>To configure a proxy destination</p>
<ol type="1">
<li><span class="bold">Attempt proxy connection first</span>
<ol type="a">
<li>Choose this option if you want the proxy to take precedence
over the configuration for this scenario.</li>
<li>If necessary, check the <span class="bold">Proxy destination
requires HTTP basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li>
<li><span class="bold">Attempt proxy connection if previously defined configuration
fails</span>
<ol type="a">
<li>Choose this option if the proxy is to be used only in the
event that the configuration for this scenario fails.</li>
<li>Fill in the <span class="bold">Proxy IP address or host name</span> field.</li>
<li>Fill in the <span class="bold">Proxy port</span> field.</li>
<li>If necessary, check the <span class="bold">Proxy destination requires HTTP
basic authentication</span> box and fill in the <span class="bold">User name</span> and <span class="bold">Password</span> fields.</li>
<li>Click <span class="bold">Next</span> and proceed to the next Step.</li></ol></li></ol></div>
<a name="step8pppisp1"></a>
<p id="step8pppisp1" class="sectionscenariobar"><span class="bold">Step 8: Review
the Summary window to ensure that the configuration meets your requirements,
and click <span class="bold">Finish</span> to save your configuration.</span></p>
<div>
<p>To complete and save your server configuration:</p>
<ol type="1">
<li>Review the configuration summary. Click <span class="bold">Back</span> if you need to change a value on any of the wizard dialogs.</li>
<li>When the configuration is correct, click <span class="bold">Finish</span> to save the configuration. A progress bar indicates that the wizard
is in the process of saving the configuration.</li></ol></div>
<a name="step9pppisp1"></a>
<p id="step9pppisp1" class="sectionscenariobar"><span class="bold">Step 9: Test
the connection from your server to electronic customer support.</span></p>
<p>To test the configuration:</p>
<ol type="1">
<li>Click <span class="bold">Yes</span> when the wizard prompts you to
test the configuration. The Verify Universal Connection dialog appears.</li>
<li>Make note of any problems as the wizard displays verification progress.</li>
<li>Click <span class="bold">OK</span> when the wizard indicates that
verification is complete.</li>
<li>If the wizard finds errors, restart the Universal Connection wizard, make
necessary corrections, save, and retest the corrected configuration.</li></ol>
<a name="step10pppisp1"></a>
<p id="step10pppisp1" class="sectionscenariobar"><span class="bold">Step 10: Configure a backup configuration (optional).</span></p>
<div>
<p>If an additional connection method is available to you, it is suggested
that you rerun the wizard to configure a backup. This backup will be used
automatically in the event that the primary connection fails.</p></div></div>
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