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<h1 class="topictitle1">Materials required for reporting REXEC problems</h1>
<div><p>This information specifies materials required for reporting REXEC
problems.</p>
<div class="section"><p>Any REXEC problem reported to IBM<sup>®</sup> should include the following information:</p>
<ul><li>A communications trace from the time of the failure (Request TCP/IP data
only) formatted for ASCII.</li>
<li>If the REXEC server has logged software error data, submit this information. <div class="note"><span class="notetitle">Note:</span> The
system value QSFWERRLOG must be set to *LOG for software error logging to
take place. If an error occurs while QSFWERRLOG is set to *NOLOG, change the
value to *LOG, try to re-create the error, and submit the logged software
error data. If logged software error data is submitted, there is no need to
perform a trace of the REXEC server.</div>
</li>
<li>The QTCPIP and any REXEC server job logs.</li>
</ul>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzal7pdrex.htm" title="Read the following information to learn how to determine problems with REXEC.">Determine problems with REXEC</a></div>
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<div class="relinfo"><strong>Related information</strong><br />
<div><a href="../rzaku/rzakucommunictrace.htm">Communications trace</a></div>
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