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<h1 class="topictitle1">Your system as a business</h1>
<div><p>To make grasping the overall concept of work management easier,
try comparing your system with a business.</p>
<p>A simple system can be compared to a small business, and a complex system
can be compared to a shopping mall. Assume there is a small store in the business
of building hand-crafted wood furniture. <em>Work enters</em>, such as orders
for small tables, chairs, and bookshelves. <em>Work is processed</em>, the carpenter
calls the customers to confirm the order, and they are consulted on design
points including style, size, and color. The carpenter designs each piece
of furniture, gathers the necessary materials, and then builds the furniture.
After the furniture is completed, it is delivered: <em>work leaves</em>.</p>
<p> Since a complex system is a combination of many simple systems, a comparable
example of a complex system is a shopping mall, many small and large businesses
in one area. Maybe the carpenter has a business in the Northwest corner of
the mall and a baker has a business along the East strip. The baker and the
carpenter have different input and different output, that is, their orders
and their products are very different. In addition, the time it takes each
business to process their work is quite different, and their users know and
understand that.</p>
<div class="section"><h4 class="sectiontitle">Work management terms</h4><p>A complex system (shopping
mall) is a compilation of many simple systems (stores). These simple systems
are called <dfn class="term">subsystems</dfn>.</p>
<p>Any piece of work within the business
is considered a <dfn class="term">job.</dfn> An example of a piece of work might be a
customer letter, a telephone call, an order, or nightly cleanup. The same
can be said about the IBM<sup>®</sup> iSeries™ system. On the system, each job has a unique
name. </p>
<p>A <dfn class="term">job description</dfn> describes how to handle the work
coming into the subsystem. Job descriptions contain pieces of information
such as user IDs, job queues, and routing data. Information in the job description
might compare to descriptions of jobs in a small business. </p>
<p><strong>What
does the business look like?</strong> Every store has blueprints or store plans.
These plans are really just descriptions, in varying detail, of the physical
makeup of the business. Maybe the business has a store with: 2 floors, 5 doors,
3 mailboxes, and 2 telephones. On the iSeries system, a <dfn class="term">subsystem description </dfn>contains
all the information about the subsystem. </p>
<p><strong>Where does the work come
from?</strong> For the carpenter, the work comes from customer calls, from references,
and from people that stop in. On the iSeries system, the work can come from
many places. Examples include job queues, workstations, communications, autostart
jobs, and prestart jobs. </p>
<p><strong>Where do they find the space?</strong> Within
the mall, each business (subsystem) has a certain amount of floor space. On
the iSeries system, <dfn class="term">memory
pools</dfn> allow you to control the main storage (or floor space) each subsystem
(business) gets to do its work. The more floor space a store (subsystem) has,
the more customers, or jobs, can fit in the store. </p>
<p><strong>How does the
work come in?</strong> Customers that cannot find the store they need may find
an information booth to help send them in the right direction. The same is
true on the iSeries system. <dfn class="term">Routing
entries</dfn> are similar to store directories or an information booth. After
the routing entry is found, it guides the job to its correct place. The routing
entry needs to be found first, however. That is done through <dfn class="term">routing
data</dfn>. Routing data is what the job uses to find the right routing entry. </p>
<p><strong>How
is the work treated?</strong> A carpenter needs to place a priority on each job.
The chair due at the end of the week should be done before the bookshelf due
at the end of the month. On the iSeries system, <dfn class="term">classes</dfn> provide
information about how the job is handled while in the subsystem. This information
includes priority while running, maximum storage, maximum CPU time, and time
slice. Each of these attributes contribute to how and when a job is processed. </p>
<p>Just
as there are rules that affect all the stores in the mall, there are rules
that affect all the subsystems on the iSeries system. An example of these rules
is a <dfn class="term">system value</dfn>. System values are pieces of information that
apply to the whole system. System values include information such as, date
and time, configuration information, signon information, system security and,
storage handling.</p>
<p> Customers in a mall each have information specific
to them. On the iSeries system,
the <dfn class="term">user profile</dfn> holds information specific to a particular user.
Similar to a customers credit card, a user profile gives that user specific
authorities and assigns the user attributes for that user's jobs.
These <dfn class="term">job attributes</dfn> provide information that includes, but is
not limited to, the job description, the output queue or printer device, the
message queue, the accounting code, and the scheduling priority.</p>
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<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzakswmintro.htm" title="Work management supports the commands and internal functions necessary to control system operation and the daily workload on the system. In addition, work management contains the functions that you need to distribute resources for your applications so that your system can handle your applications.">Introduction to work management</a></div>
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