ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzak8_5.4.0.1/rzak8troubleshooting.htm

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<h1 class="topictitle1">Troubleshoot QoS</h1>
<div><p>Quality of service (QoS) provides several methods to troubleshoot
QoS problems.</p>
<div class="section"><h4 class="sectiontitle">Communications trace</h4><p>Your server provides a communication
trace to collect data on a communication line, such as a local area network
(LAN) or wide area network (WAN) interface. The average user might not understand
the entire contents of the trace data. However, you can use the trace entries
to determine whether a data exchange between two points actually took place.</p>
</div>
<div class="section"><h4 class="sectiontitle">Enable QoS on the server</h4><p>If the QoS server does
not start, the first thing to check is whether QoS is enabled
on the server. When you configure your policies for the first time, the Initial
Configuration wizard automatically enables QoS on the server. However, if
this value has been changed for any reason, the server will not start.</p>
<p>To
verify that QoS is enabled on the server, follow these steps:</p>
<ol><li>In iSeries™ Navigator,
expand your server<span class="menucascade"><span class="uicontrol"></span> &gt; <span class="uicontrol">Network</span> &gt; <span class="uicontrol">IP Policies</span></span>.</li>
<li>Right-click <span class="uicontrol">Quality of service</span> and select <span class="uicontrol">Configuration</span>.</li>
<li>When the QoS interface appears, right-click <span class="uicontrol">QoS</span> and
select <span class="uicontrol">Properties</span>.</li>
<li>On the QoS properties page, verify that <span class="uicontrol">Enable QoS</span> is
selected.</li>
</ol>
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<ul class="ullinks">
<li class="ulchildlink"><strong><a href="rzak8journal.htm">Journal QoS policies</a></strong><br />
Quality of service (QoS) includes a journaling function. Journaling allows you to track QoS policy actions, such as when a policy was added, removed, or changed.</li>
<li class="ulchildlink"><strong><a href="rzak8logging.htm">Log QoS server jobs</a></strong><br />
When you encounter problems with your quality of service (QoS)
policies, analyze the iSeries server job logs. The job log contains error
messages and other information related to QoS.</li>
<li class="ulchildlink"><strong><a href="rzak8monitor_server.htm">Monitor server transactions</a></strong><br />
With the quality of service (QoS) monitor, you can verify that the QoS policies are working as you intend them to work.</li>
<li class="ulchildlink"><strong><a href="rzak8trace_tcp.htm">Trace TCP applications</a></strong><br />
You can use the quality of service (QoS) trace to work with trace functions and to view the current trace buffer.</li>
</ul>
<div class="familylinks">
<div class="parentlink"><strong>Parent topic:</strong> <a href="rzak8kickoff.htm" title="The iSeries quality of service (QoS) solution enables policies to request network priority and bandwidth for TCP/IP applications throughout the network.">Quality of service</a></div>
</div>
<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="../rzaku/rzakucommunictrace.htm">Communications trace</a></div>
</div>
<div class="reltasks"><strong>Related tasks</strong><br />
<div><a href="rzak8policy_order.htm" title="Whenever you have two policies that overlap, the physical order of your policies in iSeries Navigator is important.">Order QoS policies</a></div>
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