ibm-information-center/dist/eclipse/plugins/i5OS.ic.rzaji_5.4.0.1/rzaji_esa.htm

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<h1 class="topictitle1">Configure Electronic
Service Agent</h1>
<div><p>Electronic Service Agent™ is integrated
into the operating system.</p>
<div class="section"><p><img src="./delta.gif" alt="Start of change" />Electronic Service Agent provides
automatic hardware and software problem-reporting functions that help predict
and prevent errors.<img src="./deltaend.gif" alt="End of change" /></p>
<p><img src="./delta.gif" alt="Start of change" />During automatic problem reporting, supplemental system service
information is sent and made available to IBM<sup>®</sup> support centers to aid in problem resolution.<img src="./deltaend.gif" alt="End of change" /></p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzaji_setup.htm" title="If you are using a Hardware Management Console for eServer, there are steps you need to do on your Hardware Management Console (HMC) to set up a connection to IBM.">Set up a connection to IBM</a></div>
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<div class="relconcepts"><strong>Related concepts</strong><br />
<div><a href="service_agent.htm" title="Electronic Service Agent provides an automatic hardware problem-reporting function that helps predict and prevent hardware errors by early detection of potential problems, downloads fixes, and automatically submits problems to IBM when appropriate.">Electronic Service Agent</a></div>
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