115 lines
6.8 KiB
HTML
115 lines
6.8 KiB
HTML
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<!DOCTYPE html
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PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<meta name="DC.Type" content="concept" />
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<meta name="DC.Title" content="Activate Electronic Service Agent" />
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<meta name="abstract" content="Learn how to activate Electronic Service Agent." />
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<meta name="description" content="Learn how to activate Electronic Service Agent." />
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<title>Activate Electronic
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Service Agent</title>
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</head>
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<body id="activate_esa"><a name="activate_esa"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Activate Electronic
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Service Agent</h1>
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<div><p>Learn how to activate Electronic Service Agent™.</p>
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<p><img src="./delta.gif" alt="Start of change" />Electronic Service Agent must be
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activated on each system and logical partition. Activation should be performed
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by a system administrator.<img src="./deltaend.gif" alt="End of change" /></p>
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<p><img src="./delta.gif" alt="Start of change" />If you are upgrading from prior releases of the operating
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system, the Electronic
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Service Agent for migrates Electronic Service Agent settings
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from the previous release.<img src="./deltaend.gif" alt="End of change" /></p>
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<p><img src="./delta.gif" alt="Start of change" />As part of Electronic Service Agent activation,
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if needed, a service configuration for electronic customer support, Electronic
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Service Agent, and Information Center Update is created by the system
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automatically.<img src="./deltaend.gif" alt="End of change" /></p>
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<div class="p">Activation can be accomplished by using either the character-based interface,
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or by using iSeries™ Navigator.
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<ul><li>The character-based interface activation is designed for: <ul><li>A single system or logical partition</li>
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<li>Customers who do not have an attached PC running iSeries Navigator</li>
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</ul>
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</li>
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<li>iSeries Navigator
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activation is designed for: <ul><li>Customers who want to collect and transmit service information for groups
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of systems and or logical partitions </li>
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<li>Clients who want to use Management Central through iSeries Navigator.</li>
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</ul>
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</li>
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</ul>
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<div class="note"><span class="notetitle">Note:</span> Activation in a batch environment is also available using CL commands.</div>
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</div>
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<div class="p">To activate Electronic
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Service Agent using the CL commands, follow these steps: <div class="note"><span class="notetitle">Prerequisite:</span> Ensure that you have met all the requirements in the <a href="pre_check.htm#pre_check">Pre-activation checklist</a>.</div>
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<ol><li>Using a 5250 emulator, sign on to the system or logical partition with
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a user profile (other than QSECOFR) that has a *SECOFR user class and its
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system-defined special authorities.</li>
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<li>Enter the <span class="cmdname">DSPSYSVAL QRETSVRSEC</span> command. <ol type="a"><li>Confirm that this system value is set to 1.</li>
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<li>Change the system value to 1, if needed, using the <span class="cmdname">CHGSYSVAL
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QRETSVRSEC</span> command.</li>
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</ol>
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</li>
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<li>Confirm that the following products are installed on the system by using
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the <span class="cmdname">DSPSFWRSC</span> command:<ul><li>5722-SS1 Option 34 (<span class="keyword">i5/OS™</span> -
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Digital Certificate Manager)</li>
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<li>5722-JC1 (IBM<sup>®</sup> Toolbox
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Kit for Java™)</li>
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</ul>
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</li>
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<li>Ensure that the latest recommended PTFs are installed to <span class="keyword">i5/OS</span>.<p>The
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latest PTFs for Electronic
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Service Agent can be found on the <a href="http://www.ibm.com/eserver/iseries/support/s_dir/slkbase.nsf/recommendedfixes" target="_blank">Recommended fixes</a><img src="www.gif" alt="Link outside Information Center" /> Web site.</p>
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<p>Select <span class="uicontrol">V5R4</span> for
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the release of the operating system, click <strong>Electronic Service Agent</strong>,
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and click <span class="uicontrol">Go</span>.</p>
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</li>
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<li>From a command line, enter <tt>GO SERVICE</tt>.</li>
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<li>If the Change Contact Information (<span class="cmdname">CHGCNTINF</span>) command
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is prompted, add or update the contact information for this system. Press
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Enter.</li>
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<li>If the Create Service Configuration (<span class="cmdname">CRTSRVCFG</span>) command
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is prompted, notice that *SELECT is the value for several parameters. Press
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Enter. An additional panel is displayed for each parameter for which *SELECT
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was specified. On each of these additional panels, make a selection and press
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Enter.<p>For details on the CL commands, see the <a href="../rbam6/rbam6clmain.htm">Control language (CL)</a> topic.</p>
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</li>
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</ol>
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The Service Agent Main Menu is displayed. Activation is complete.</div>
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<div class="p">To verify activation, perform these steps: <ol><li>Enter <tt>GO SERVICE</tt>.</li>
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<li>Choose Work with jobs to show the active status of the Service Agent jobs.</li>
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<li>Type <tt>WRKJOBSCDE QS9SACOL</tt> to show the job schedule entry that
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initiates the collection and transmission of Electronic Service Agent service
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information.</li>
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</ol>
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</div>
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<div class="p">To manage the connection profiles created during activation, perform these
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steps: <ol><li>Enter <tt>GO SERVICE</tt>.</li>
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<li>Select the <strong>Service Configuration</strong> menu.</li>
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</ol>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="service_agent.htm" title="Electronic Service Agent provides an automatic hardware problem-reporting function that helps predict and prevent hardware errors by early detection of potential problems, downloads fixes, and automatically submits problems to IBM when appropriate.">Electronic Service Agent</a></div>
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</div>
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</div>
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</body>
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</html> |