62 lines
3.5 KiB
HTML
62 lines
3.5 KiB
HTML
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<meta name="DC.Type" content="reference" />
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<meta name="DC.Title" content="Troubleshoot software distribution" />
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<meta name="abstract" content="Use this information to understand your options when you have problems with distributing software." />
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<meta name="description" content="Use this information to understand your options when you have problems with distributing software." />
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<title>Troubleshoot software distribution</title>
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</head>
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<body id="rzai4troubleshoot"><a name="rzai4troubleshoot"><!-- --></a>
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<!-- Java sync-link --><script language="Javascript" src="../rzahg/synch.js" type="text/javascript"></script>
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<h1 class="topictitle1">Troubleshoot software distribution</h1>
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<div><p><span><img src="./delta.gif" alt="Start of change" />Use this information to understand your options
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when you have problems with distributing software.<img src="./deltaend.gif" alt="End of change" /></span></p>
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<div class="section"><h4 class="sectiontitle">Troubleshoot installation of the user-defined installation
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(QLPUSER) program</h4><div class="p">If the target system does not receive the message <tt>User
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installation processing completed</tt> after you install the distribution
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media, a problem may have occurred with the installation of the QLPUSER program. <ul><li><strong>Message CPI3D8B: User installation processing failed</strong><p>If the target
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system received the <tt>User installation processing failed</tt> message,
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it indicates that the system ran the QLPUSER program in the QGPL library and
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that one or more errors occurred as a result.</p>
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</li>
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<li><strong>No messages appear</strong> <p>If no messages appear, it indicates that
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one of the following instances occurred: </p>
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<ul><li>The QLPUSER program did not exist in the QGPL library on the distribution
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media.</li>
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<li>The installation of the IBM-supplied products failed in such a way that
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the QLPUSER program could not be called.</li>
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<li>QGPL or QUSRSYS did not install successfully. If either of these libraries
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did not install successfully on the target system, the QLPUSER program was
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not called.</li>
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</ul>
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</li>
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</ul>
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</div>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="rzai4distsw.htm">Distribute software</a></div>
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</div>
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</div>
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