Retrieve disk unit logs

You can use iSeries™ Navigator to gather information about a specific disk unit. Only newer generation disk units return meaningful logs. This function should be used under the direction of your next level of support during maintenance activities. To retrieve a disk unit log, follow these steps:

1. In iSeries Navigator, expand My Connections.
2. Expand any iSeries server.
3. Expand Configuration and Service.
4. Expand Hardware.
5. Expand Disk Units.
6. Select All Disk Units.
7. Right-click a specific disk unit and select Retrieve Disk Log.

If you want to analyze the device log, complete the following steps to package the information in a spooled file to send it electronically.

1. Start System Service Tools (STRSST), and specify the user name and password.
2. On the System Service Tools (SST) display, select option 1 (Start a service tool).
3. On the Start a Service Tool display, select option 1 (Product activity log).
4. On the Product Activity Log display, select option 1 (Analyze log).
5. On the Select Subsystem Data display, select 1 for the Log field to include all logs. Specify the date and time information in the From and To fields.
6. On the Select Analysis Report Options display, select option 3 (Print options) for the Report type field. In the Reference codes field, specify 5505.
7. On the Select Options for Printed Report display, select option 4 in the Report type field to print the full report. In the Include hexadecimal data field, select Y (Yes).
8. The device log information is stored in a spooled file, which can be electronically sent to iSeries Technical Support.