Log QoS server jobs

When you encounter problems with your quality of service (QoS) policies, analyze the iSeries™ server job logs. The job log contains error messages and other information related to QoS.

Only one QoS job, QTOQSRVR, runs in the subsystem QSYSWRK. You can view the old and current QoS server job logs from iSeries Navigator.

To view the log, follow these steps:

  1. Expand Network and click IP Policies.
  2. Right-click Quality of Service.
  3. Click Diagnostic tools > QoS Server Log.

This opens a window that allows you to work with the job.

The following list shows the most important job names, along with a brief explanation of what the job is used for:

QTCP
This job is the base job that starts all the TCP/IP interfaces. If you have fundamental problems with TCP/IP in general, analyze the QTCPIP job log.
QTOQSRVR
This job is the base QoS job that gives you log information specific to QoS. Run the Work with Spooled File command (WRKSPLF QTCP) and look for the QTOQSRVR log.

Check the work spooled file for an error

To check the spooled file for an error, perform the following steps:

  1. From a command-line interface, enter WRKSPLF QTCP and press Enter. The Work with All Spooled Files panel opens.
  2. In the User Data column, look for QTOQSRVR to find errors specifically pertaining to the QoS server.
  3. Select option 5 on the line you want to display. Read through this information and record the Message ID that explains the problem. For example, TCP920C.
  4. Press Exit twice to return to the main menu.
  5. From the command-line interface, enter WRKMSGF and press Enter.
  6. On the Work with Message File panel, enter the following information and press Enter.
    Message File: QTCPMSG
Library: *LIBL
  7. On the Work with Message File panel, select option 5 to display the message file you want to view and press Enter.
  8. On the Display Message Descriptions panel, enter the following information: Position to: Enter your message ID from number 3 above and press Enter. For example, TCP920C.
  9. Select option 5 on the required message ID and press Enter.
  10. On the Select message details to display panel, select option 30 (All of the Above) and press Enter.

    A detailed description of the message appears.

Parent topic: Troubleshoot QoS