Learn about Electronic Service Agent operations and expected Electronic Service Agent activity on your system.
To change Electronic Service Agent settings
To change the service configurations, and to access Electronic Service
Agent functions, on a command line, enter GO SERVICE.
This will display the Electronic Service Agent main menu. 
QS9MAIN Electronic Service Agent System: S10XXXXX
Select one of the following:
1. Change Service Agent attributes
2. Run service information collection
3. Authorize users to access service information
Information
4. Display problem reporting information
5. Display service information collection
6. Display service registration information
7. Reports
Jobs
8. End jobs
9. Start jobs
10. Work with jobs
Problem determination
11. Change Service Agent job logging
12. Change product activity log analysis
13. Work with Service Agent spooled files
14. Display audit log
15. Send test problem
16. Work with threshold table
17. Verify Service Agent connection
18. Service Configuration menu
19. Change send option
Related
70. Related Service Agent commands
Electronic Service Agent attributes control many aspects of how Electronic
Service Agent operates, including the list of users to receive Electronic
Service Agent messages, and the time of day that Electronic Service Agent
collects and transmits information to IBM®.
- To change attributes, select 1. Change Service Agent attributes.
- To manage the connection profiles created during activation, select 18. Service Configuration menu. For example, changes might be needed for the connection number.
- For more information about Electronic Service Agent and IBM System Manager
for i5/OS™,
refer to the Online Publications
Web site.